Panera Bread

Love Panera, just not this one. I usually go to this one because it’s close to my house, but the times I’ve been, the seating area just hasn’t been very clean. The floors were dingy and there was just random trash (napkins, straw paper, etc.) lying around. Also, you might as well go ahead and put your order in online, because they won’t answer the phone if you want take out.

During the busiest part of the lunch rush your cashier tells us that it may be difficult to find a seat at the restaurant and if we still wanted to take our food inside the restaurant. Why? Because a corner of your restaurant was «colonized» by a group called Nano. A group of women typing on computers with little or no food. According to a tweet they got their at 5:30 am and it is now 2pm. They are taking up space that could be used by more paying customers.

The best Panera around!
Being in the middle of a work district (100 oaks, Vanderbilt offices, all the industries in Sidco), you would expect this Panera to be tangled in lines every weekday.
While they are extremely busy, I’m in an out of there in less than 6 – 8 minutes every time!
Not only is this Panera a well-​oiled machine in terms of speed, but they always get my order right, not matter how large. There is a manager standing on the to go line who’s only job is to check the orders. This is much appreciated!
All in all this is a great Panera… Always clean, always friendly, and always fast!

Came in to get bagels at 1:00 and they are completely out and not doing any more production?!? 1:00 on a Saturday?!? So much for keeping them on the list as a reliable option…

The food is slow, and mediocre at best and the prices are RIDICULOUS for what you get. Its OK at best. I will say they do a great job at keeping people up front on the registers which is the only thing that kept this from being a 1 star rating. I am not sure if it is intentional, but they also usually have the air conditioner so low in there that you cant stand it. I almost wonder if its to make people hurry up and get out of there.

I’m a Panera regular now that they offer rapid pick-​up with Apple Pay through their iOS app. It works really seamlessly and I use it to customize my order. Every time I’ve ordered using the app my food has been ready. This location is no exception.

I use the rapid pick up service quite often and it is always ready. Today, I mistakenly sent the order to the wrong location and the manager made an entire new order in no time at all. They acted as if it was no problem at all and I was on my way shortly. Great customer service!!!

I use to love Panera, but things have really changed lately, their prices are overpriced, and food is more bland lately. Their chai tea is even more expensive then Starbucks! A 20 oz for $ 5! Ridiculous. Bye bye Panera!

I love panera bread and stop every chance I get. This was my first visit at this location. They were extremely busy but the service was fast and friendly. The food was hot and fresh. The dinning area was very clean. I was surprised as busy as the were to see things as well as they were. Every few minutes someone was checking the dinning area.

I love panera bread the coat is high but they serve good food so I’ll pay the price this location does run out of food mostly bakery items which is a drag and they don’t remake tea once it runs out that’s it

Although it was very busy when we walked in, our order was taken right away. Unfortunately the young lady at the counter seemed less than pleased to be there today. I ordered the You-​pick-​two with chicken Cobb/​avocado and broccoli cheese soup. Our order was filled in about 7 minutes, and I just finished eating. If I were to tell you I licked the salad box would that help with the taste of the food? Lol. overall a great lunch and fast. If the Team Member who took the order had even a smidge of guest relations in her bones it would have been a 5.

Well, I’m back here again. (Have to be in the area and I’m actually meeting some possible job candidates. I’m guessing the store managers here don’t read Unilocal reviews because the music is still blaring here. The music is fine. (Got some Joss Stone on right now) but it’s not a nightclub. People are trying to talk and chill out — not rock out?

My rating of four stars is merited because the food is very consistent in my opinion. One area that remains in constant flux is the front counter service times. One day it will be great and the next day it seems as if there’s a great deal of confusion and the ordering process slows to a crawl. This morning was a perfect example of the disorderly process when it came to taking orders and filling orders.
Six people were waiting in line to order and they had three registers open. Sadly the staff had lots of issues. Orders had to be repeated several times to the staff filling the orders. It appeared to me as if they were very disorganized which is not the norm.
Morning patrons need quick service and good execution of their orders because in most cases they are there way to work. I’m confident that Panera will do their best to address the slow service issue because they care about quality and customer service.
The bottom line is that this location has to make MAJOR improvements in their service execution.

Good Breakfast Sandwiches!
I ordered the Breakfast Power Sandwich. It was egg, white cheddar, and lean ham on whole grain bread. It was good and easy to eat while driving for breakfast on the run. I have a hot tea addiction so I ordered a cup. There is a tea station with hot water and several varieties of teas. I must have made the wrong choice because I didn’t like the one picked. I also wished I would have remembered which one I tried so that I don’t get it again. I guess I will learn the hard way and write it down next time.

I cannot possibly recommend this place. It does all the things that I am looking for wrong. Why they get customers coming in at such levels is beyond me.
First, their prices are pretty much double what they’re realistically worth. I ordered a regular coffee. Just brew from an urn, and it cost about two dollars. I also got a brownie. Not a large brownie, just their standard frosted brownie. About $ 2.50. The person behind the counter? Slack-​jawed empty-​headed bro. Functional enough to run the cash register, not enough to show any friendliness.
Second, I sat down. Hooked up my wifi, and in about half-​hour, poof. It just stops. There’s no signs, there’s no warning. The internet just cuts off after a half-​hour at lunch time. Their way of telling you to get out.
If you must grab a bite in the Hundred Oaks area, there are far better and cheaper choices: the Panda Express is excellent. The Baja Burrito not far is, um, all right. There’s a Jersey Mike’s and they’re the best subs I’ve had in Nashville.
Don’t reward Panera Bread for their high prices, and bad customer service. Go anywhere else.

I love Panera but maybe not this one. We are here at 2 PM on a Saturday, line was out the door when we got here and still is 15 minutes later. Could have dealt with the wait, but they were also out of a number of menu items, including some of the seasonal highlighted dishes.

Breakfast power sandwich… a must try. cons: a rushed staff and not enough staff for the volume of customers. Maybe if they hired a few more employees for the morning shift the service would improve.

Do not come here if you are in a hurry or desperately need your morning coffee… all out and long lines :(
For whatever reason, this Panera sucks. Straight up. I switched my breakfast location on a Friday as I was in the 100 Oaks Area. Now, I will preface this review by sharing that I consider myself a Panera connoisseur so you should take the recommendation as gospel. The one or two open registers move with a snails pace. I am not sure if they don’t have enough employees to constantly be brewing some coffee but the turnaround just plain bad. I was hoping this was just a breakfast phenomenon but in fact, this Panera couldn’t even redeem itself during lunch on a Sunday.
I wholeheartedly realize that the breakfast sandwiches and often the panini’s are pre-​made but that is no excuse. It matters, at least to me, whether the egg, bacon and cheese sandwich was assembled correctly and with love. I don’t want to have to destruct and reconstruct my sandwich when it arrives. That is your job. And I paid you to do that.
So do it right. And stay on the ball and prepare to replace the coffee when it runs out! It will be a happier place when you do.

I love Panera Bread… truly I do !! I eat at the one downtown location on Commerce Street but this was the first time at this location and I was a little disappointed… the locations is large and has a great parking lot… a big plus !!! The inside is large and comfortable and serene !!! Another plus !!!
I usually get the bagel and cream cheese for breakfast but this time the lady made a suggestion for a sandwich with Turkey and sundried tomatoes with egg and cheese on a roll squished together and grilled like a panini sandwich. she highly recommended it… so I said «sure why not» sounds good and healthy. since I am always dieting…
but UGH!!! Not a great combination. the sun dried tomato was glumped in the middle and nasty tasting and I usually like sun dried tomatoes. it needs some greens like spinach to add some color and more healthy… the guys that were making it was so busy talking about their conquest the night before and sort of burned the sandwich. that’s what i get for trying something out of the box !!!
I would not order it again! I will go back to my standards!!!
I will try this location again, because I like the size and décor inside.
One other thing I am upset about, i spend a lot of money each time I eat here and I never seem to be gaining any free or discounted products with my panera card… it is suppose to be for loyalty… but I don’t seem to be getting too much «punch» for my dollars… where are my loyalty gifts?

Panera, the Rockin’ Bread Place. Or at least that’s what I call it. Nobody gets the joke because almost nobody remembers Pantera (or instead confuse them with Stryper). But this isn’t a review of how funny I am (or am not), it’s a review of Panera.
With a name like Bread in the title, you’d expect some. And they’ve got lots of that. If you leave without feeling appropriately breaded, you ordered the wrong thing. (Perhaps you asked for a glass of water?). I think the only bread related thing they don’t have is beer.
The sandwiches are pretty big, so if you are a light eater, chances are you’ll have two meals. I usually get the Italian Combo, and have to take a pause in between the first half and the second. A better man would take the second half home, but a hungry man would not.
The parking at this location is shared with the Regal Hollywood 27, so I imagine a big movie night might make it difficult, but on the other hand, you could park here, have a meal and walk over to the movie theater. There is also a nearby Panda Express, but they lack sufficient quantities of Bread, so surely you’ll eat here instead.
Rock on Panera!