Nashville Medical Group

I had the best doctor for over 20 years; when he retired from the Nashville Medical Group, I was assigned to a different doctor, who I’ve been satisfied with – but who was nowhere near the great doctor I’d had before.
I moved to Texas a month ago; with the move and all that is involved in buying a house, packing and unpacking and installing a 91-​year-​old mother-​in-​law, I haven’t had a chance to find a local doctor yet.
I have a prescription for a medication that helps me control my Type 2 diabetes; my supply runs out on Friday, so I called back to Nashville to see if I could get enough to last until I can get in to see a doctor locally. I was told that my doctor’s nurse refused more than 30 days, saying that «it’s our policy.» I protested, saying that there’s no way that I’d be able to get into see a doctor within 30 days to get my prescription renewed, and was told that they weren’t going to help me.
Not only am I going to file a formal protest, but I’ll tell anyone who listens to stay away from that medical group. The woman should be fired, and I hope to help make that happen.

I scheduled an appointment with this office, and arrived at the location early since I did not know where I was going. After I parked and walked into the hospital I quickly was all turned around about where I was supposed to go. I called the office to ask for directions. The lady that answer the phone was clearly very disinterested in talking with me, she said «Ugh! You parked in the wrong garage!» and then she mumbled out confusing directions and then hung up. I was so shocked by how rude she was I just turned around and went home. I can’t say anything about the doctors at this office, but I can say the front desk is not very nice.

I had a bit of a rocky start with this one… they had a new person doing the scheduling, and she completely messed up my appointment. Sheesh. After two calls back, they finally had me squared away. At least they caught it early!
I wanted to take the recommendation of my fellow Unilocalers and go to Dr. Leah Cordovez, but sadly she was not accepting new patients. However, her nurse gave me a recommendation for different physician within the practice, Dr. Jennifer Rayburn. I booked my physical, and very easily filled out 90% of the new patient forms online. Score!
I was called back almost immediately (I also had the first appointment of the day) and had a very pleasant experience with Dr. Rayburn’s nurse. Also, had around a 1 minute wait time before she came in to examine me. Awesome. I was also able to get some blood work done by jetting down to the floor below and was out of there in less than an hour. Awesome!
Highly recommend Dr. Rayburn for any internal medicine/​general practice needs you may have.

The friend with whom I first gushed my love for Dr. Cordovez wanted a new doc. She couldn’t go to Dr. C because of insurance, but she got another physician in the practice, who studied under Dr. C., and she is similarly thrilled.

Leah Patton, M.D.
Dr. Patton attended Vanderbilt University and the University of Panama Medical School. She completed her residency at the University of Tennessee/​Baptist Hospital, serving as the chief resident of internal medicine.
This is the professional description listed for my new primary care physician. (Thank you new employer for the benefits!)
The description above does not give Dr. Patton enough credit. Seriously.
I met her at a wellness event a few weeks ago while she was sitting on a panel discussing health concerns for women. I knew that I had found a worthy contender to tackle my high maintenance health welfare.
She answered every question that was thrown her way like a good friend who was giving legit advice but had the research and data to back it up.
After the event, I asked her for her card and she even gave me great advice on how to bypass the receptionist who would tell me that Leah’s next new patient appointment wouldn’t be until December. She gave me the direct line to her nurse and told me to request that he book the appointment for me.
As promised, I called and they were able to get me in within 10 days.
Unlike many other doctor’s appointments that I have been to in the past, I was ushered right in when I arrived. Nothing irks me more than setting an appointment time and getting stuck in the waiting room for 30 minutes reading a Highlights magazine because the doctor is running late… none of that here.
Dr. Patton specializes in Internal Medicine but was able to address 3 other issues and didn’t have to refer me to others. I love working with one doctor instead of 10. The whole appointment was efficient on time and I felt comfortable with sharing my concerns and plotting with her on how to solve them.
Just like everyone else, it’s not fun going to the doctor especially if you are having some health concerns BUT if you need to go… Leah Patton is simply the best.