Las Palmas Mexican Restaurant

I don’t know about all the bad reviews but I’ve been here a lot and every time it’s been SO good. The waiters I’ve gotten are sweet and the food was fresh and I loved the salsa and just overall great balance with textures and flavors. Quick refills on my drinks and on my chips and salsa if I came to eat at peak times. By the way, I’ve been here right when it opens, during end of lunch period, beginning of lunch and end of dinner shift because I wanted to test the service it was great every time and also my food experience consistent. Meaning that my food was brought out hot, and quickly and done with care. I actually recommended this particular Las Palmas to all my friends.

My girlfriend and I came here at noon today because our first choice was too crowded. We decided we could use margaritas and some good Mexican food, and the parking lot at Las Palmas was relatively empty. We walked in to a cluster of young people around the cash register, who stared at us blankly and said nothing. «Umm, two please?» I managed to muster. One of the young women seated us in a booth. The restaurant was at about ¹⁄₃ capacity, mostly families. Good deal — we can have a nice relaxing lunch without having to deal with a crowd. Little did we expect that we would be waiting for 20 minutes without a server approaching us. Nothing. Several employees who looked like waiters passed us by with no acknowledgment. We got up, walked back to the counter, and said regrettably that we had to leave because nobody was waiting on us. We got the same blank, smiling stares we got when we first walked in. Note to the owner: don’t staff your restaurant with mannequins. You need sentient human beings who actually realize that customers expect customer service. Good luck.

So since we are a lot closer to this restaurant, we decided to give it another chance. Happy that we did because food was a lot better this time and service was decent. May stick to ordering for to go next time but at least this experience was much better.

Nice location, nice renovation.
Small portion and expensive for Mexican food, service needs work.

This place is our go-​to. The food is consistent, and the atmosphere is pretty good. We definitely like the prices. Haven’t been disappointed yet, and we’ve been here probably ten times.

It is probably one of the better mexican restaurants in nashville. It is not grand but it is good.

Both the service and food were bad. Our waitress was very slow and brought the appetizer out halfway through the main course. The enchiladas were extremely mediocre and the beef tacos tasted fake. Very inauthentic. Will definitely not return.

Had a good Sunday lunch, service was very good. Green sauce on the Bandera burrito was tasty. Asked for the hot sauce, was different and tasty. Will come back.

Margaritas from the machine were the worst we have ever had at $ 22/​pitcher. We had 2 sips and left it. Food was very bland. Will not be back.

Hands down the slowest service of anywhere ive been in nashville. Food is very medicore. Takes a while. All tvs were off, music was off. No manager on duty. I live close by so this isnt my first trip, nor first time happened. Its like they work on hourly, not for tips. I however do and know that this place should not be ventured to ever again. Nolensville road has better service and food outta the trucks.

We had eaten at Las Palmas many times in the years we have
lived here, both at this location and at the downtown Nashville location to varying degrees of satisfaction. Mazatlan has been our Mexican restaurant of choice for years. We noticed that Las Palmas had recently remodeled and updated their menu so we decided to gave it another try. Immediately upon entering, it was obvious that they have completely remodeled… so much so it is hard to even remember what the old restaurant looked like. The menu has a few added dishes, but has mostly stayed the same with the requisite gringo dishes like fajitas and all manner of burrito, enchilada etc. I ordered shrimp fajitas and cheese dip with sliced jalapeños and my wife had chicken fajitas. The meal came in very good time and it was so much better than we remembered. The shrimp has been marinated in a very savory marinade and was grilled perfectly. The vegetables were also perfectly prepared and made for a wonderful meal. My wife’s chicken (also marinated) was also very well prepared and tasty. Everything was very fresh, well cooked and delicious and we were very satisfied… so much so we’ve been back several times in the last few months. The staff is all very friendly and attentive as well and the prices are very fair based on the portions. Highly recommend.

This place is a good spot for chimichangas. They are the best here, I usually get the shrimp ones and they are to die for. I usually find that Mexican restaurants in Nashville usually have one thing they are really known for and the chimis are tops here. Other than that they are just about par with every other Mexican spot.

They give out tickets when they have a wait which I didn’t understand because they wouldn’t know how many are in each party. Once finally seated we sat for about 10 mins before anyone greeted us. Food was ok but we never got asked if we wanted another drink or more chips. Only good thing is there food is cheap you just have to sacrifice the service.

Great food not as busy as it usually is because came in early. Good was hot and fresh. The salsa was really good. Finished off with the fried ice cream which was amazing !!!

The food is the same but I had to give them another star as they have spent a great deal of money on remodeling.
The store is still under construction but it will be very nice.

Pretty great Americanized Mexican food.
However, I’ve never had good service here. Gone with plans of drinking a bit since its right next to my place, but can never get a server to pay enough attention to get me a second drink.

Not a good one.
It has been a 4 or so years since I have eaten here. Will be many more before I do again.
Service is high volume, high turn over. Slow to get your drink. Food order comes in 3 minutes. Nothing rewarding about the dining experience.
The bright spot on the menu is the queso dip for the chips. That is OK.
I had the enchiladas pablano. They came out swimming in a mole sauce with too much sour cream. It was a goopy mess. The mole sauce was not notable in anyway. I scraped most to the side.
The place was very busy. The restaurant staff was pleasant. The prices were fair. The margarita has a weird green tint to it. Lots of families with little kids…
In my opinion I would try another option before this.

Pretty bad. Las Palmas doesn’t serve Mexican food — it serves bland, lifeless approximations of Mexican food. Both times I’ve been, the tortillas have come out cold and chalky and the guacamole appeared to have been made from a mix. Their «Mole» Ranchero is an insult to one of the greatest sauces the world has ever known.
I know that expectations should be kept in check when patronizing a cheap, Americanized Mexican joint in Tennessee, but there is no excuse for this place. The only thing saving Las Palmas from another one star review is the decent beer specials.

I had perhaps the worst dining experience of my life today at Las Palmas.
I had been to Las Palmas once before and was underwhelmed. The service and food were fair to middling and the thing that stuck most in my mind was the nursing-​home smell of whatever sort of disinfectant that they use to wipe down their tables. Fast forward to this afternoon.
My wife and I entered a little after 3 pm. The restaurant was fairly slow; there were at most 5 tables seated upon our entry. It took several minutes for our waitress to come greet us and take our drink order. She walked up to the table and managed a surly «what would you like to drink» after I had smiled and asked how she was doing today. I received no response except an unamused look and a click of the pen as she waited to write down my drink order. No big deal, maybe she was just busy.
When she returned with our drinks after another long wait, she spilled a fair amount of my margarita all over the table, paused long enough to shake the liquid off of her hand like a dog will shake after getting in water, and then walked off without a word. I was left to clean up the spilled margarita with the napkins provided with my silverware –napkins that were never replaced, even though I requested fresh ones twice. We sat for several more minutes before she returned to take our order.
It was at this point I saw another server walk in the door and clock in. Then I realized what was happening: the shift change. The previous server obviously did not want to wait on us because she was getting ready to leave, hence the extremely slow service. The new server wasn’t much better, but it wasn’t her fault; the server who was leaving dumped all of her remaining tables on her and then the restaurant proceeded to get busy. At one point, I counted 8 tables that our server was attempting to wait on.
Through it all, the other server on the floor, the hostess and the person I assumed to be the manager were oblivious to her struggle. My wife and I suffered with empty glasses for long periods.
When we finally received our food, it was cold. I ordered the Palmas Fajitas and my wife ordered several a la carte selections. By the time our food arrived at our table, the cast iron skillet the fajitas are served on was not even lukewarm, much less sizzling; that’s never a good sign. Since we had waited so long and were starving, we ate without complaint. Unfortunately we didn’t see our server again for at least 15 minutes, long after I had finished my first three tortillas (yes, three is all they serve at a time). Rather than ask if we were enjoying our meal, she dropped the check and then said to pay when we were ready and she would bring me a box if I needed it. Incredulous, I asked if I might have a few more tortillas to finish my meal, as I had been waiting patiently for her to visit the table all this time.
In short, even for Americanized Tex-​Mex type cuisine, I cannot in good conscience suggest Las Palmas. It positively blows my mind that this place continues to be voted best Mexican restaurant in Nashville. The only way I can wrap my head around it is that it is the only Mexican restaurant in the area that is not in a sketchy strip mall or located in a «bad» neighborhood. Or perhaps, like Ese, they’re remembering the Las Palmas of old. Or maybe Nashvillians are too scared to make the short trek to Nolensville Road to get some better food. Save yourself the angst and skip Las Palmas, there are far far better Mexican places within a five minute drive, and they’re even less expensive and the servers are far more attentive.

It looks exactly like a Mexican restaurant, but something is different. They serve all the things a Mexican restaurant would serve, but the food sort of seems like a scaled back version of Mexican food.
It’s tasty, it’s served like you would expect, but the taste is off… it’s not bad, but it’s disconcerting. Last night I had one of the 4 or 5 vegetarian options, it did not taste bad, but it had an underlying sweetness I was not expecting in beans, and a bean and cheese and mushroom burrito.
My wife ordered a beer that was as big as an adult cat, and I ordered a margarita that came in a glass you could seat a guinea pig in.
I don’t have really an excellent standard that I’ve found to judge Mexican restaurants by… the food was good, the portions were decent, the price was reasonable, and I did not feel regret after eating there.
So good