Kelli A Turner, DDS

I have been going to Dr Turner for 20 yrs and have had 100% positive experiences. She and her staff have been professional, and gently with me (a wimp about going to the dentist). I have friends who go to Dr Turner and have had the same positive experiences. I am asked if I want an oral cancer screening which I do opt to get 1 x per year. That is usually an extra charge as my dental insurance is poor to average at best. Its optional but I think its an important 1 x yearly test. I would recommend Dr Turner hands down as the best dentist in town (except for my brother in law who is equally a great Doc.)

I wish I had read these reviews before I booked an appointment with Dr. Turner… I was referred by a friend, but my experience was seriously less than professional.
I had the same experience as most of the reviews on here. Dr. Turner and her staff tried everything in their power to sell me everything that was an out-​of-​pocket expensive (and directly into their own pockets). They are misleading with their billing techniques and are not thorough when explaining anything.
This was literally the worst dentist experience I have ever had. Please do yourself a favor and avoid this office.

Theeee worst dentist I’ve ever been too. Unlike the other girl I had a great cleaning maybe because I’m obsessed with getting my teeth clean. I can write about the this and that and other things that were alarming but let me cut to the chase.
My chart was transferred to dr turner because my original doctor that did my inivisiline is out of state and I needed the buttons put on and a little filing. I can tell they don’t do a high volume of inivisiline because the buttons were done sloppy and actually 2 popped off hours later when I removed my tray to eat. Still that’s not the worst part. She had filing to do to make space to shift my teeth and she hacked my teeth with an electric file (my previous doctor never used and electric one) it was a horrible feeling so, I stopped her and I looked and my tooth in the hand held mirror to see my tooth is jagged and has a huge gap looks like stairs because its cut into 3 separate lengths!!!
When I told her whooooaaa «why do I have such a big damn gap» she starts screaming at me for using the word damn! And I’m laying there in the chair in tears! Yes real tears because I realize I have a tooth that is cut wayyyy too much and I can spit through my bottom tooth! We exchanged many words but the worst thing I said was damn and she kept flipping out. I should of known it was not a good idea when she kept complaining about how much she was getting for this treatmen because the bulk of the treatment was already paid for with my previous dentist (who is exceptional). I told her that money was not an issue and I only care about my teeth. I left still in tears. I jumped on my phone to find another ortho and scheduled another appointment with another dentist to fix her nightmare of a 5 minute job.
I told myself if she was good I would book my husbands appointment and add her to our womens community reference of doctors for our NFL wives club. However she was the worst and I am so scared that this may cost a lot of money and time to fix this tooth!

I was very disappointed when I was told I had 7 cavities and received a referral to an oral surgeon for my TMJ. Upon further research of the oral surgeon, Deji Ogundiya, who Dr. Turner referred me to, is listed on the TN Sex Offender Registry for Sexual Battery with a patient! I went to my family dentist who informed me I had maybe 1 cavity that was not worth filling and they would keep an eye on. I was also sold a $ 28 mouth wash which was a complete rip off.

At first impression, Dr. Turner’s office seemed promising. The décor in the lobby was actually not bad, and the magazine collection was varied and current. The trouble began when they couldn’t locate my insurance records. That was eventually solved, but then I had to wait 45 minutes past my appointment time even to get to the back room.
The woman who took my X-​rays was pleasant and efficient, so things began looking up a bit again.
Then, the assistant cleaning my teeth, tried to kill me I swear. It was the most painful cleaning I have ever experienced. She seemed to be in a huge hurry and lacked any sort of a gentle touch. At first I was glad that the process seemed shorter than usual because I wanted it to be over, but looking back I feel a bit cheated.
Dr. Turner herself was rather friendly (the only reason I give this visit 2 stars rather than 1), but after that cleaning anyone who wasn’t attacking my face seemed saintly.

Dr. Turner’s office was a disappointment. I made an appointment with them to get a routine cleaning. They were constantly trying to ‘upsell’ to me. They told me I needed half a dozen other procedures, such as cancer screening +$ 60, Night guard –who knows how much, and teeth whitening. I appreciate their concern for my dental health but I really felt like they were concerned with making a big sale and not my teeth.
I waited for 40 minutes to have my first appointment with them. I was extremely annoyed, because if you as a patient are late or cancel without 24 hour notice, they want to charge you $ 25. They don’t give you $ 25 for waiting in their office for 40 minutes. They cleaned my teeth, but made me schedule a second appointment to deal with cavities. Second appointment means another co-​pay.
My second appointment, I again waited for 45 minutes, I made my appointment at 8:30 in the morning and they were still this far off schedule that early in the day. I decided to leave, I was so pissed that I had waited that long. So I found a new dentist.
I would not recommend this dentist to anyone.