Elliston 23

Final

Elliston 23 if you like paying the electric bill for the common areas of your apartment to the tune of $ 170.00 + then this is the place for you! No the $ 170.00 does not include your personal electric bill. If you like to walk your dog in poop this is the place for you. If you like homeless people walking inside your apartment building this is the place for you. If you like living with college kids this is the place for you but not for me.

When something is too good to be true, it usually is, right? Well, Yes it is! I am appalled at the hidden fees that the leasing staff conveniently forgot to point out. I have never in my life seen such fees, you pay for the building like you own it, and you don’t. The garbage makes SO MUCH noise, it is out of control and borderline illegal. Tenants should have a right to truly know what they are getting into, no one enjoys a sneaky real estate company. Read the facts, know what you’re getting yourself into, that’s all I can say.

You know that lovely saying «when something is too good to be true, it is.» Classic case. The building is very clean, and in a great location but there are some serious issues. Lots of hidden fees that no one tells you about, and the noise of the hotel and garbage next door is absolutely insane even with sleeping with ear plugs. The people only really seem to care when you move in, great marketing! Not a very happy tenant

Advertised as a «luxury residence», Elliston 23 doesn’t quite live up to its luxurious expectations. The residents of an apartment complex really set the overall tone of the residence. When I was in college, this would have been an awesome complex to live. Luxury to me doesn’t involve dirty carpets in the common areas, overflowing trash chutes/​broken trash doors, and weekly parties next door. Be prepared for an extra $ 100 between water and the common electricity bill. The only thing luxurious is the price to live here with very little value.

I’ve lived here for about a year and a half now. Its been okay but definitely will not be renewing. The only things that are a positive for me is my proximity to the courtyard which makes it easy for me to let my dog out, the staff I have dealt with are friendly and try to be helpful, and the free coffee. Also it is a very safe building. Downsides– price. I live in a studio and pay over $ 1400 a month. Like another reviewer said, if that wasn’t expensive enough they cheat you with the trash/​sewer/​community electric bill you get which for me is around $ 70 a month and I live in one of the smallest units. This is on top of a regular electric bill of about the same amount! It’s your building! You pay the «Community electric»! These things should already be paid for in our rent! Especially when the reason we have so much trash is from the retail part of the building. Another thing that has bugged me to no end is the hallway paint and carpeting. Especially on the first floor. It’s becoming really rundown. This wouldn’t be such a big deal if I wasn’t paying so much for a «luxury» building. They keep covering up knicks and dents with little smears of paint… that does not match the original paint color. The walls look horrendous. When you are on your tour they will tell you it’s «getting fixed» but it has been like this for months on end. Just paint the whole wall the new color! I feel like I am taking crazy pills! Why am I paying so much to live in a building that can’t even match the hallway paint colors to look halfway decent! It is also continuously advertised that the pool is heated. It’s not. Why do you keep telling people that! Rant over.

Don’t even consider moving here. I couldn’t wait for my lease to be over so I could get out of this building. They advertise this place as luxury living but all you’ll end up doing is forking over $ 1500+ for a college dorm. In fact, some of the college dorms I lived in were maintained better than this place.
The building is an unkempt disaster. The hallways are disgusting. The carpets are stained with all kinds of stuff (dog waste, vomit, Bud Light), and you’ll find your fair share of trash, cigarette butts, beer cans, and red solo cups as you walk to your apartment. There’s a reasonable chance that on any given day, the elevator will be broken. The garage is incredibly narrow which makes it dangerous to drive. The trash chutes on every floor are flooded with garbage bags, boxes, and sometimes even furniture. They also don’t maintain the outdoor common areas. The pool is filthy, unless you enjoy being in a pool with all kinds of things floating in it. Also, they advertise that the pool is heated. Once you stick your foot in the water, you’ll realize that it isn’t.
If you value your sleep, don’t move to Elliston 23. You’ll surely be woken up on the weekends or even on a weeknight by a rowdy party happening near you or from people running and screaming down the hallways at 3am. The leasing staff would get a steady stream of noise complaints from residents yet nothing was ever done to fix this problem.
The apartments themselves are far from luxurious. The finishings and craftsmanship are cheap. The windows are extremely thin so there’s no insulation whatsoever. I had cabinet doors that were coming off and paneling from the «hardwood floors» becoming undone. The carpeting is also incredibly cheap and starts coming apart the moment you put furniture in the bedroom. Also, they don’t even try to cover the markings from the construction on the walls and ceilings.
Now to the building management: it’s a bunch of crooks running the show here. Along with failing to maintain the property or to care about their residents, they’ll try to squeeze every penny out of you. If you have the utter misfortune of signing a lease with Elliston 23, be prepared to be constantly harassed about renewing your lease and then to be told that your rent is going to skyrocket. Also, good luck getting your entire security deposit back. Most likely, you’ll find a significant chunk of your deposit withheld by management for some incredibly dubious reasons. When I tried to get my money back, they said that they would send me photos proving their reasoning for withholding the money. Of course, after two weeks I never received photos and once I went back to the building to inquire about them, they said, «Oops we don’t have photos!» There’s Elliston 23 management for you.
Unless you want to relive your sloppiest days from college or deal with building management out to steal your money, don’t consider moving to Elliston 23. There are so many better and more affordable options in Nashville.
READ THE HIDDEN REVIEWS!

2 words… Upscale dorm. Elliston 23 was my first experience living in an apartment complex. It was sold to me as a high end luxury apartment complex. I was willingly to pay the rent because of it. I was absolutely mistaken! I knew after 6 months there was no way i would renew my lease. All the bad reviews you read on here about how dirty the halls are, rude and not helpful, not friendly the staff are all facts. Service maintenance is not timely. Parking is horrible unless you are willingly to pay $ 150 extra for a parking spot.
To top it off, they were going to raise my rent 30%, yes 30%. They claimed that the new company, Conner group had to increase rent. Ridiculous
For a 30 year old young professional look elsewhere. I live in a new complex and just now have figured out what it means to live in a «high end» complex. Elliston 23 is an upscale dorm.

Wow where to start! Clueless and rude staff. No janitorial staff to clean up after all the college students that are trashing the place. Not one bit of luxury. I’ve never lived in a place where I constantly saw garbage and dirt everywhere. One apartment had a pipe leak and I had to walk around the soaked carpet in the hall for weeks. The pool area only looks nice in the photos and the parking is getting really cramped.
Do yourself a favor and live anywhere else… unless you want to live in a college dorm. All the adult professionals will be gone shortly.

Be sure to have the latest information if considering leasing at Elliston. It was taken over by new management a few months ago, and all the office people are new. They try… but seem to be confused about how things work also.
Rent can be paid online by choice but the water /​sewage/​trash and something called «common electric «are only paid to, or thru the online company contracted by the Connor group. There is a $ 20 set up fee and a $ 8 monthly fee that is additional and non negotiable for the tenant to the online company. The utility fees themselves are determined and controlled by the online billing and are also non negotiable .
As was explained to me by online billing… the cost of the sewage /​trash/​and common electric are determined by usage in the building and then split up by square feet of your apt. So your neighbors will play a part in your bills. Got a $ 42 bill for common electric this month which is not part of the tenants monthly electric bill through the city electric provider. Non negotiable and not sure what it covers.
The usual other costs are in addition and set up by the tenant. Electric… cable …Internet
Recent reviews with concerns regarding elliston becoming student occupied seem valid now that the apartments are finished and closely located to Vanderbilt campus. Not enough time there to see the impact of that crowd.
I would guess the management can have its way for now unless competition picks up and there are other options at a better value.
Will not be renewing the lease.

I’m editing this review based on my recent experiences.
The new staff seems both friendly and professional. They seem genuinely interested in keeping the place safe and clean although they seemed to get off to a rough start.
Starting this July they are no longer renting to undergraduate students and this should make a huge difference in the quality of life here at E23.
The location is great, nice amenities and the layout of the apartments is pretty cool. I think if they can get a more mature clientele then this will be a good place to live.
******Old Review******
I have lived at e23 for almost a year now and my lease is coming up soon and I will not be renewing it.
My first experience upon reserving my apartment and moving in was pretty negative. The workmanship is pretty poor and certainly not up to «luxury apartment» standards as they like to classify themselves. I was the first person to live in my apartment however there were scratches on the walls, loose floor tiles and many of the cabinet doors and drawers were poorly installed and ill fitting. Ok they made things right but I had to complain more than once.
After a few weeks of living at e23 I was convinced I had made a poor decision as it was obvious there were a lot of students and they were treating it like a college dorm.
Let’s be honest playing your stereo loud at 9, 10 or 11pm is probably fine if you live in a dorm or own your own house however, if you live in an apartment complex or condo complex it’s just inconsiderate.
I felt that the management made a real effort to correct things and make e23 into the kind of community that young professionals would enjoy and that would live up to the billing of luxury apartments. They took the noise complaints seriously and hired an after hours police officer to deal with these issues and it seemed to work.
That being said there were constant parties on the weekends and the remnants of those parties were left in the elevator, hallways, and just about everywhere else. Stained carpets, stains on the walls, broken exit signs, and doors propped open so security is a joke.
Maintenance was very good and the place was kept pretty clean but they don’t work nights and they couldn’t keep up with the mess the college kids were making.
Things have definitely gone from bad to worse since the new owners took over, As you will read in the reviews the place is a mess.
Really this is a college dorm and many but not all of the students are inconsiderate. If you want to live in a college dorm again then by all means sign a lease here you will love it. If you are a young professional, med student, or just like living in a clean quiet place then you should look elsewhere.

What a disappointing experience. My time at Elliston 23 has gone from bad to worse and I am counting the days until I get to move out!
I have lived here for less than three months and in that time, this building has become an unkept mess. As many reviews state, the level of cleanliness is deplorable. The hallways and common areas are stained, hot, covered with trash and smell terrible — isn’t this a new building? The lack of maintenance extends to the outside of the property with a dirty pool, dead flowers, unkept grass, and dog poop taking over. The condition of the building gets worse each week and it just seems like nobody cares any more.
In addition, I don’t quite understand the new leasing staff. Every time I call or go in to make a request or ask a question, I either get a run-​around answer or they say someone will get back to me… and without fail, every time, they don’t ask for my information. Its just a game at this point — how many attempts at appeasing me without fixing the problem will you attempt? Sorry leasing staff, we’re on to you.
I was really excited to move here and now I’m just embarrassed. It seems as though the new management group — The Connor Group — has no pride in the building or respect for the residents.
READ THE HIDDEN REVIEWS!

I’m updating my review because the complex was sold to a new management company called The Connor Group. Why reduce it to two stars?
— The new leasing staff is rude and uncaring.
— They don’t maintain the common areas. The pool and courtyards haven’t been cared for since they took over (a complete mess) and they didn’t mow the grass for over a month. The plants are all dying.
— They don’t vacuum the hallways or clean the stair wells — which seems to be consistent with their zero clean policy.
— The pool is disgusting — seriously, I’ve seen cleaner ponds.
BE SURE TO READ ALL OF THE HIDDEN REVIEWS. You have to go all the way to the bottom of the page and click the «not recommended» reviews. These aren’t factored into the overall rating. *SPOILER ALERT* They don’t paint a very nice picture.
Here’s an example from Scott B.
«Read the hidden reviews. All of the one star reviews keep getting hidden!!!
Don’t move to Elliston 23 apartments. The building was sold to The Connor Group and the new management does not care about the residents.
There are homeless people living in the building with a resident and management will not do anything about it. They swim in the pool, use the gym and all of the other amenities while management allows them to live here.
Several areas are not being maintained including:
–No coffee, cups or water in coffee bar
–No paper towels in restrooms
–Grass overgrown
–Landscaping dying
Elliston 23 is no longer a luxury building.
Hopefully, the Connor Group will do something before they lose all of their residents.»
I would definitely think twice before signing a lease here.

I’m writing this review based on my experience with the leasing office.
I first looked at E23’s website and thought it looked great, and had some decent engagement from the staff via e-​mail and over the phone.
However when I went for my tour, I was shocked at how rude, un-​engaging, and unable to communicate these workers were. I did show up a few minutes late for my appointment, so maybe they were upset about that (I was late because the leasing staff at another complex down the street spent over an hour with me going over specific units, colors, and move-​in dates, working hard to find the best option for me). The female staff member barely acknowledged me and was not friendly, and I had to wait several minutes for the male staff member with whom I had an appointment.
After about 5 – 10 minutes he finally came down and blandly asked for my name and then started typing furiously into his computer for a solid 2 minutes, saying nothing. He then asked for my ID and said «well I have to wait for my colleague to come back downstairs before I can take you up so you can just sit over there until then», pointing to the couches across the room. He wouldn’t even engage me in conversation, pushing me away so he wouldn’t have to have a human interaction or answer any questions!
When we finally went up for the tour he walked so fast that I could barely keep up, quickly pointed out the pool and reeled off useless numbers like the number of cabanas, lounge chairs, etc., in the area, breezed past the gym area, showed me one bedroom unit without explaining which unit it was, again reeled off some pre-​memorized information, and then whisked me back downstairs. He did ask once at the end if I had any questions (but in such a unwelcoming tone that I was not going to ask any) and then promptly shooed me out the door.
Overall I can’t figure out if these people thought I didn’t have the money to afford their complex (although the staff at much nicer complexes spent much more time with me), were mad that I was late, or are just so socially awkward that they avoid all interactions. If this is how they treat people who still are shopping around, imagine how it must be once you are locked into a lease with them! Eek.

I’ve edited this review slightly because I saw that Morgan responded that there is only construction going on on the retail buildings. (See below at her attempt to rebuttal) We have been woken up 3 days in a row of jackhammering and drilling right outside our building. It’s 1÷9÷14, and the E23 building is not complete. Don’t let this lady fool you. At least, please have integrity for what you are claiming to potential residents. Down to one star– not a big fan of liars.
If you enjoy loud noises, poorly made buildings, and management who don’t explain things clearly… and all that matters to you is amazing interior décor in the leasing office… then this might be your place.
For «Luxury» style living and higher monthly rent, I would say you can find better here in Nashville. We had to do a blind move, and if we were not rushed from moving out of town, and had seen this place for ourselves, we would have not committed to a 12 month lease. We have only lived here for about a month, and have experienced enough to break our lease and pay the extra $ 1700 to do so in order to make our time living here in Nashville a little more enjoyable.
Now, I have lived in about 5 apartments before this, mostly on the «luxury» side in cities like San Diego and Denver, and I am not one of those tenants who needs management to wipe my butt for me, however, I would expect a higher price tag to come with better quality and service. The ONLY thing this place might have going for them is location (but even then, there is are better locations to choose with comparable pricing)
Currently, I am writing this review while listening to the ongoing jackhammering and if that’s not going on, then issues with fire alarms are going off– CONSTANTLY. No need for an alarm clock here. Construction is supposed to end at the end of the month, but we were informed that because this place is made of concrete, it would keep most of the noise level from construction out. I understand if there was a little painting and a little of unfinished business here, but they are rushing to complete the building (you can tell from its poor craftsmanship– ie, doors not closing, water damage, paper thin doors –Don’t let them tell you that you can’t hear noises outside your doors, doors are seriously paper thin) but having construction workers start at 7am and having their machines and voices echo throughout our place is disturbing enough to spend 30 minutes of my life warning others what they will be getting themselves into. Because at this point, I wish someone would have warned me.
Oh, and good luck using your cellphone if you have AT&T. You will not be able to use your cellphone in your own apartment because this place is built around concrete, which doesn’t allow you reception. The staff doesn’t seem to be too receptive to anything either; you’re lucky if you get a response better than, «I don’t know why they do that.» Instead of them seeking help/​answer for your question.
For «luxury style living», I am sorry, I expect management to know what they are doing; poorly trained professionals, poorly made building. Good luck filling up the other 40% of your vacancy. Maybe they shouldn’t have spent so much money on their interior design of the leasing office and more on the quality of work on the building.
If you are moving blindly, and desire something similar, I would suggest the Gulch area or Encore. Again, comparable pricing but you actually might get what your pay for there.

This place is not worth the money. I moved in a few months ago. The water heaters are tiny, and there is only about 3 mins of hot water for a shower. Management refuses to do anything about it despite several requests. The finishes in the units look like they were rushed in construction, finishes are also kinda cheap for «luxury apts». Walls are thin, you can hear your neighbors above and adjacent. The office staff is very nice, but overall their hands are tied when you need help with problems with your unit.
I would recommend gong elsewhere like Pine Street for luxury living, or not pay the luxury rate and live somewhere else cheaper that’s the same experience for less money.

Nashville used to have limited options for housing but with the current housing boom, especially in Midtown, things are starting to get better and better. Elliston 23 is situated on a 2.7 acre piece of property directly on 23^rd and Elliston Place. It’s a combination residential/​retail building with 331 units for housing and 15,000 square feet for retail on the first floor. It rises 6 stories. Move in of the first tenants began May 15^th.
Facts
— just signed 3 retailers — Dunkin Donuts, Fresh to Order, and Massage Envy Spa.
— it is lease only (no buying)
— studio (rare)
— 1 bedroom ranges from $ 1,240 to $ 2,100
— 2 bedroom ranges from $ 2,200 to $ 2,800
Pros
— courtyard
— outdoor pool
— game room/​lounge
— fitness center
— business center and conference room
— coffee bar
— LEED certified
— retail and food spaces on first floor
— large car garage/​covered parking
— center of Midtown, close to Vanderbilt and Downtown
— has extra storage
— washer/​dryer in unit
— new appliances — dishwasher, microwave, refrigerator
— accepts electronic payment
— walk in closets
— concierge service to accept packages for you.
— balconies
— Nashville b cycle — bike sharing station around the corner
— car share close by — WeCar
* Pet friendly
Cons
— 12 month lease (no short term)
— none are furnished
— not within walking distance to a grocery store
— (?) no bike racks
I almost moved here and really liked the leasing people in the office, but the singles that were available at the time seemed pricey to me, but knowing the price range, if you time it correctly, you can get a good deal.

My Boyfriend and I just moved in on June 1^st! We really do love it, everything is brand spanking new, and constructed well, and we love the location, and they allow pets which is a plus because I have a dog.
Reason’s I didn’t give it 5 stars:
*The pool is not ready. (We knew this when moving in, but it would still be nice to have a pool now.)
*Bike racks would be a good idea. :)
*When moving in, there is only 1 elavator, and it’s just a lot of work to move everything!
* The trash situation isn’t the greatest. The only have one trash bin on the 1^st floor.
Honestly, I am being petty here because so far I really do love it here!
All the girls were really helpful when we moved in as well. Especially both Nicole’s! :)