Doubletree Hotel

DO NOT DRIVE HERE. Parking downtown is costly, the Hotel valet is tempting but they will wreck your car! I read this, thought it won’t happen to me, it did. DO NOT PARK VALET. Are you driving? This is a 1-​Star review. Are you gonna take taxis, über, or walk the city? This is a 4-​Star review.
Hotel was pretty nice otherwise, staff was friendly, rooms were clean but some details overlooked. Bathroom details a little dirty, sink handle loose, missing coffee packets, sugar… etc.

Typically I have no issues with Hilton hotels, but during our stay there temperatures were extremely low and our heater wasn’t working. They were kind enough to offer us another room on the same floor but the heat also did not work in that room, maybe a floor issue? They did make an attempt to come up and fix it but nothing changed. A little disappointed by it!

My room was clean. Very nice lobby. Staff was pleasant to deal with. Breakfast was ok, but not special.

I tend to like Doubletree properties when I travel, but this one is exceptionally poor.
They didn’t understand how to accept a third party booking (
for instance). They looked befuddled, and did not have a supervisor on duty.
The rooms were wretched, and smelled like spilled beer. If you’re looking for a discount room for a bachelor party, you could do worse. But, if you’re a business traveler, have a family, or want to relax, I would really look elsewhere.
It’s still a bit of a hike to Broadway, uphill.

After a 15 hour day of driving, we pulled off in Nashville to find a hotel to stay at. I’ve always heard good things about Double Tree hotels, so we decided to stop there. The front desk worker was very nice and friendly, however it didn’t seem like she new what she was doing. Check in process was quick which was nice; however once we got up to the room, we were completely disgusted.
After putting our bags down we had noticed several hairs on both beds, hair in the shower, poop on the toilet, dust on everything and dust ruffles that were half way hanging off of the bed on the ground. It almost looked as if nothing had been cleaned, just remade the bed with dirty sheets. After calling down to the front desk, they set us up with another room. Even though we were grossed out, we decided to give them another chance.
This time, the first thing we did was strip the beds and check the bathroom. We found hairs in both beds again along with stains all over the sheets. Though the bathroom in the second room was better, the beds were not. And after a 15 hour drive and $ 200 price tag, we decided there was no way we were going to sleep there.
We were very disappointed in the rooms and the fact that none of the workers seemed to feel bad about our terrible experience. I would never recommend this hotel to anyone.

Service was honestly really rude while I was checking in… room was fine, but the bathroom door was broken. Overall, it wasn’t the best experience for me with Hilton… though they do have delicious cookies!

Weekend trip to Nashville with friends. Great hotel! Location is about three blocks from Broadway. Great service! Pretty good standard rooms.

I not a fan of writing bad reviews but I owe to all the Unilocalers to be honest. I’ve given 2 stars (but really wanted to give only 1) but that is for one of the gentleman bartenders, the shuttle drivers and the sweet late night security guard. The hotel room wasn’t so bad but they did not have any extra sheets/​blankets for the pull out couch in our suite. We left our towels hanging around the room (5 of us) but they still took them and washed them. Ugh! Aren’t they only supposed to do that if they are on the floor in the bathroom? I’m from California and given the drought and my always «reduce, reuse recycle» attitude, I just find that frustrating.
But the real reason I’m giving the low score? I left a pair of expensive shoes behind as we had to run out the of room very early in the morning after a late night out. I called on 2 separate occasions and was transferred both times to the lost and found department. I got their voicemail both times that asked to allow 24 hours for a return phone call. I left a detailed message each time and never received a return phone call. I then followed up with a call again to the hotel and asked to not be transferred to the lost and found but requested that they help me out to ensure I get a response. The gentleman was trying to be helpful (but not at all friendly) and eventually told me that he could not guarantee that he would be able to call me back. I asked to be transferred to a supervisor, of course who did not answer the phone. After yet another detailed message, no return phone call. All of this occurred with in a week and a half of our stay.
When we booked the hotel, it was because all of the other hotels in the area were sold out. I get it. You go were you get the best of everything-​location, accommodation and service. This place really misses the mark for service. They’ve left a very bad taste in my mouth and therefore I would NOT recommend staying here.

Greeted with a warm smile and a warm chocolate chip cookie at check-​in, we knew immediately we were at the right place.
We booked through Hotel Tonight and got an affordable deal for our girls’ weekend in Nashville. However, you’ll have to tack on a $ 30 PER NIGHT parking fee. I would suggest researching cheaper parking spaces prior to arrival.
Our room was perfect for our needs — two double beds, plenty of mirrors for getting ready, and an spotless modern bathroom. We couldn’t have asked for a better location. We never needed a taxi and were within walking distance of all our itinerary stops.
No issues during our two-​night stay!

First, holy cow $ 30 PER DAY to park?! That’s ludicrous!!! I did not tip anyone and strongly advise against anyone tipping when you’re forced to pay $ 30 a day. That’s just nuts.
I went and got some take out and tried to sit in the lobby (at a non-​restaurant table) to eat. A snotty server at the restaurant told me I could not eat in the lobby, I needed to leave. She acid I couldn’t eat Anywhere in the lobby. So I went to the desk and the manager said absolutely, have a seat. So I ate dinner, but then on the elevator back up to my room, this young guy started telling me a story about how he lost $ 2,500 at a strip club last night. I thought he was going to hit me up for money, but he didn’t. Instead he got off on my floor and I noticed he had a gun on his hip.
I am in Tennessee, I get it, I’ve got no problem with guns, but is just so unusual to see some redneck walking around in the hotel with one who isn’t police or something.
The room was fairly quiet, but the bed was rather convex, like they hadn’t flipped the mattress in a few years.
Free WiFI and newspapers, a plus. Expensive parking, uncomfortable beds, and some strange interactions drop this down to 2 stars.

I had a horrible experience at the Doubletree Nashville Downtown during my stay 9÷13−9÷14.
First off I took an Über from the airport to the hotel. The Über driver had to drop me off the block before the hotel because the valet line was back out of the drive, through an intersection and into the next block.
My girlfriend, who was driving, arrived about 10 minutes after I did, and sat in that same valet line for at least 25 minutes.
Upon reaching the lobby, I was greeted with a line stretching through the lobby and around the Starbucks in the back of the lobby. I stood in line for at least 30 minutes to reach the front, I say «at least» because that’s from the time I decided to start keeping track of the time. It was longer, but I’m not sure the exact time. The funniest part was watching new people walk in and the look on their faces when they realize how long the line is and the colorful comments associated with that realization.
I will give the staff credit. There was someone, I’m assuming the MOD, walking the line of people, offering free drinks.
The hotel featured no dedicated HHonor’s elite check in line, when I questioned the staff member walking the line he simply replied, no we don’t.
I have stayed in much larger hotels in much bigger cities (NYC, Vegas, etc.) and have never experienced a check in situation like this. In reading other reviews online this is apparently a regular occurrence.
Otherwise the hotel was okay and was in a good location. However this pre-​check in experience will lead me to look elsewhere when in the city again.

This hotel was great for our downtown Nashville needs. There’s a convenient airport shuttle for your business travelers as well as a local downtown shuttle (tip your shuttle driver!) free from the Doubletree.
I enjoy the early check in capabilities online for Hilton Honors members — I liked that I could select my rooms prior to arrival. Makes it easy when you have larger groups traveling together.
The front desk folks were super hospitable — they held packages for us, make accommodations for late arrivals (extra key for that one drunk friend that got in really late) and even allowed a whole bunch of «can i have a cookie?» requests. If you’re up earlier than the hotel Starbucks location (6a on weekdays, 7a on weekends), they’ll hook you up with some coffee for free, just ask. Great perk after a long weekend before heading to BNA.
The rooms were solid — I was under the impression that Doubletree hotels were all allergy-​friendly, but that’s not the case at this location. Be sure to ask for them to de-​feather your room prior to arrival. I had this noted on my HH profile, but still had to ask again at check-​in.
Free wifi for HH members, but paid for non-​HH.
Overall, great stay and will happily stay here again in the future.

I’ve never seen a double bed used in a single room before. That was the start.
Tried to order a pizza to the room per the advertisement downstairs– no one answered after 3 calls.
Went downstairs to order it– waited 45 mins for it to come– rudely treated the entire time.
The service here is horrible. Sad because they have a great location but not worth being treated poorly.

This is your standard DoubleTree hotel, but the location is amazing. We were able to park our car and not use it the entire time. Word of advice, park in the structure across the street for only $ 24 a day. Hotel parking is way more expensive, you have to tip and it takes at least 30 minutes to get your car from the valet guy. Hotel itself was clean. the rooms are good sized. Ask for a room higher up. We were on the 7^th floor (I think it has 9 total) and had a great view of the city and mountains. Staff members were friendly and helpful. We had no problems with our stay.

This review is mostly about the restaurant at the Doubletree, Fourth and U. The hotel itself has been good, what you would expect for a Doubletree. Room is clean and nice. Service is good. Valet staff works well.
The restaurant would be a big disappointment when you consider you’re staying in a Doubletree. My waitress was pleasant and did a good job, but the menu itself was VERY limited. And the food quality was average at best. I ate dinner at Hotel Indigo (The District) last night and was much more impressed, to the degree I will book there vs. the Doubletree next time. Offer a good steak, a nice fish, and some chicken. Dress it up with some memorable sides. Unremarkable might be the best descriptor and when you are paying for the Doubletree in this downtown location you expect a little something more.

Easy check in, friendly staff, clean room, hot shower and within walking distance to nightlife attractions — what more could you want? A cookie when you check in? Yeah, well you get that, too!
Seriously — had a great stay here while working a tradeshow at Music City Center a few weeks back and have no complaints.

This was conveniently located if you want to tour downtown. But I have to say downtown was a let down!! Not the hotels fault that the town desperately needs work!
Always go through internet booking… we got $ 167 a night versus $ 209 through trivago before the million dollar add ons for taxes!!! Valet parking is another $ 30 daily. Our room was nice, clean & comfortable with the minor problem of bathtub drainage. Water pressure in the shower was wonderful. Restaurant food was average. I had the nachos made with «cheese whiz» I would not recommend. Bar was decent and live music was good both nights.
A filming of the Nashville show was going on outside that made it inconvenient for us peon guest! So if you need to stay downtown this was probably a good choice. I think I saw enough in 1 trip!

Did a three star Priceline deal and were placed here. Great location-​close to Broadway and music museums. The lobby and sitting areas are modern eclectic. The rooms could use a little updating but the beds were comfortable. Overall with the Priceline price it was a nice stay.

If I could give negative stars I would. This place was horrible. So my friends and I just got back from this shack. Stayed for two nights at a ridiculous amount of 299.00 dollars a night.
Valet was nice but nothing above 1 – 2 stars
Hotel was horrible. The front desk guy who greeted us was rude and very unfriendly.
Room needs updating and cosmetic work done.
The shower heads at midget height.
Last shower I took this morning the tub wouldn’t drain.
Cleaning lady came in yesterday unannounced while I was sleeping and my buddy was watching tv.
What we thought was a free buffet ended up being crappy food at 17.00 dollars a plate. «which by the way should be free.
Pool is one step above my bathtub. It was cold and dirty. Kept on seeing hairs floating by me.
Place is close the the strip but that’s about it.
Parking is 30 dollars a day which seems way high to me.
For almost 800 dollars for two nights I will be looking to take my business elsewhere if visiting Nashville again.
You’ve been warned…

Valet costs $ 26/​night, but they’re slow. Oh and if they can’t fit all the cars in their lot they park you car in the lot across the street.
Gym has free weights, two stationary bikes, seated bike, three elliptical machines, three treadmills (if you’re over six feet, don’t hit your head on the ceiling!), Precor FTS Glide, stretch trainer, and mats.
The rooms are ok — I don’t feel like you get what you pay form. We had a room that was at the end of the building and was in the shape of a triangle. The view was nice, but the room was meh. The toilet and shower were in one room but the sink was in the main area — no privacy. The pullout bed was like sleeping on coils. I was simply underwhelmed.