Crossland Economy Studios

zero stars. I stayed here a few years ago and it was excellent. The manager was nice and they took care of me and gave me a good rate. Now we have two managers who are so rude it is ridiculous. I asked the manager Kimberly why she was so rude on the second night there to which she started going off on me and so I told her I would just call corporate and she actually said she would call the cops and have me escorted off the premises which left me speechless. They’ve charged my credit card without my permission they threatened me I had all my clothes stolen out of the laundry room because the door does not shut all the way. I asked several times if they could please check the security camera and of course no one ever did or even said anything about it they did not care at all. They would not give me clean towels or sheets they said they had to wash them first and that they would actually charge me if they couldn’t get them clean? The first room had roaches and the room they switch me to has fleas! This place has become horrible in every way. do not ever stay there it is absolutely horrible. found out the manager Kimberly worked in a prison as a guard and that’s how she treats the guests as if they were badly behaved prisoners. Will never stay there again actually called corporate and they told me the district manager will get in touch with me and she never did and I found out she’s actually buddies with the manager so nothing was ever done. The other manager Jeff is a very rude sourpuss I cannot believe that either one of them are actually managers. He actually told me that they have what they call «residents“I guess that’s people who are down on their luck who stay here for a while and I guess for some reason he looks down on them and they think it’s OK to treat those people badly. I guess this was his excuse for both his and Kimberlys awful behavior? I’m left speechless by the way I have been treated at this place. Even after I had been here for 30 days they would not give me a better rate and I know they could have because I stayed here before and I had a $ 45 a night rate after 30 days and here they were still charge me $ 80 up to $ 120 a night. The manager Kimberly sneakily tried to check me out and check me back in and I found out later they do that so you won’t have 30 nights in a row because you don’t have to pay hotel tax after 30 nights. I got behind on my payments because I work at night so I would come in late at night and I guess they don’t train the person at night well enough so I was being told the wrong amount to pay. After a few nights I had no idea that I was behind because no one told me and then I was threatened and they tried to refuse to give me a key to my room when I had no idea that I had been paying the wrong amount. Also there were several charges to the credit card little 30 and $ 40 charges and I still have no idea what those were for. If they don’t get some new managers this place is not going to be in Business much longer.

I will update this review once I get home, but I wanted to get it started.
I can’t believe this is an Extended Stay. I don’t think anyone has ever inspected this place. It’s just gross. And $ 100+ a night! The whole city is booked up, that’s the only reason I spent the night. I will definitely find someplace else for the rest of my stay. And I will probably never use Extended Stay again.

If there was a way not to give stars, I would. The staff was friendly but the room was awful. Running toilet, horrible bedding and last but definitely not least is the roach that was in the cabinet. Needless to say I didn’t unpack any luggage and stayed at a different hotel on the other side of town. When I mentioned my stay to people who lived in Nashville, they immediately told me horror stories regarding that hotels and ones in the surrounding area! Yikes! Don’t stay here — you’ll thank me later — promise!

To start this place was super hard to find. It’s hidden. It looks nice on the outside. We open the room door & I was like oh heck no. Bed was like twin size w no pillows. Dirty trash can on chair. Paint all over the floors along w many bugs. The kitchen area nasty. Then the bathroom OmG! Shower nasty never been cleaned. No Toliet paper.: open Toliet.: full of poop! No towels only a dirty washcloth. They should be Embarrassed to put us in a room like that. We turned around got our money back & left & drove home after the concert. Terrible

I stayed here while waiting out my final days in Nashville, before I moved permanently back to my home state. For the price I paid (slightly less than $ 50/​day special), it was worth the room and kitchenette, and convenience to my workplace. There is a reason «economy» is in the name of the hotel. Had I pad more than this, then my review would be lowered by a star.
If you’re a person of discernible taste, this is not for you. Much of the hotel has seen better days. Although the rooms say non-​smoking, you can usually smell stale smoke in the rooms. It doesn’t help that nearly all of my neighbors when I stayed here were all smoking out on the walkway.
The hotel allows pets — in designated rooms. I saw a few people walk their dogs out in the parking lot. Otherwise, during my stay, I never heard any dogs barking.
My room was definitely old, and I’m being very kind. The caulk/​seal around the base of the toilet seemed to be cracked; water leaked a few millimeters beyond the base each time I flushed the toilet. And for some reason, the water does a full flush every other time, meaning I had to waste water each time I used it.
When I first moved to Nashville, I stayed at the ExtendedStay on West End, before they renovated, but was still as pricey than as it is now. Thus, I knew what to expect when I got here: Weekly – not daily – room service. A tiny kitchenette with a fridge, microwave, and a stovetop. You have to take out your own trash, unless you don’t need to for a week. Unlike the West End location, the kitchen isn’t fully stocked with equipment once you check into your room: The amenities have to be checked out at the front desk. I think there is a problem of people in the past taking the stuff with them. To be perfectly honest, the clientele that stayed here weren’t exactly the type I’d trust stuff with.
Housekeeping did a decent job in making my bed and getting towels refreshed and cleaning the kitchen. But I had to get toilet paper and get the kitchen towels from the front room on my own.
Being able to have a working A/​C was great, especially during a Nashville heat wave. However, the A/​C /​fan gets really loud. The bed was comfortable. (There were no bed bugs!!!) And the A/​C served as white noise that allowed me to sleep during a severe thunderstorm that my coworkers heard, but I blissfully slept through.
Washer/​Dryer at the time of this writing was $ 2 each. Did a great job of cleaning and drying. But in the heat wave, I found that they dried very well on their own overnight.
The free internet was very, very slow. I should’ve opted for the $ 14 for the week for the faster speed. TV only had a few channels. Because most people these days use their smart phones as an alarm, people forget that there is an alarm clock plugged in. Tip: Unplug it or adjust it (or more likely, plug in your own electronics), so that you don’t get woken up at midnight. The time on the clock was wrong, but I disregarded that, since I was planning on using the time on my phone. Which meant that I woke up at midnight when the clock inevitably rang from whatever alarm time it was initially set to.
Had I stayed here with my husband, I would’ve felt safer. I’m sure the folks who stayed here were decent, but I had to keep my guard up at all times.
Be aware that there is a few blocks’ stretch of road on Murfreesboro about 2 blocks north that floods easily when it storms for a few hours straight (check Youtube). I came across this info while looking for other things. I had other routes in mind to use, in case that happened.
I can’t remember their names, but the women I’ve dealt with at the front desks were always cheery and helpful.
Other people will score this place lower than I did. But for what I needed and on my budget, it was just fine.

Would give zero stars if I could. I arrived at the hotel a few minutes before check in and asked if I could check in early. I’d been traveling a lot and had a really bad sinus infection. I asked the front desk lady if they had any rooms available and she said, «No, it’ll be 3» in a tone that was so dirty I felt like I needed a shower. She seriously acted like letting me check in 10 minutes early was coming out of her pocket personally. I then asked if I could use the restroom and she said they didn’t have one. Jesus what kind of place is this?!
The room wasn’t bad until I saw a roach. And this place is more like an apartment complex for the chronically homeless. The people in the room next to me were arguing loudly most of the day. I was actually afraid to leave my room at night.
Check out is at 3. On my last day housekeeping knocked on my door at about 9am. I told her through the door that I didn’t need housekeeping. She kept knocking. Then she actually tried to open my door! I had the top locked so it stopped her from coming in. I was barely clothed and said once again, «No thank you.» She closed the door and came knocking again about 30 minutes later!!! What the heck?!
This was one of those Hotwire deals where you get the room really cheap but don’t know where you’re staying until after you pay. Well you get what you pay for. I wouldn’t stay here again for free.

We booked it through Expedia, paid 110 plus tax. I would describe this place as a dump at best. All non-​smoking rooms smelled like smoke. We almost stepped in dog poo on the stairs. Trash everywhere, loud rap music, guests walking around smoking. We turned around and left immediately.

I’m very glad we stayed here despite reading so many horrible reviews on other websites.
(Preamble: We booked this through hotwire. Twice. The first day, the hotel’s computer went down and they said they couldn’t take us. (That normally to me implies bad service and poor management. No backup plan?) Had hotwire mayhem to deal with — to hotwire’s credit, the person on the phone was pleasant, and we stayed at a more expensive hotel that hotwire is reimbursing us for. Since my (fifth child) daughter’s 21^st birthday (that relatives drove 8+ hours for from different states) was cut short because of this computer glitch, we decided to stay in Nashville an extra night, and since hotwire «made good» on their screw-​up, we decided to try hotwire again. And guess what? We ended up getting Crossland again.)
Front desk computer working this time. The woman at the front desk was very friendly. They were kind enough to let us check in early. There was a one bed/​two bed issue mixup, and it was professionally, pleasantly and quickly resolved. We looked at a one bed room downstairs, it looked clean and decent. The two bed room upstairs was also decent and clean, the rug was stained and worn, but I’ve seen a LOT worse.
There is an elevator to the second floor. (Necessary for me.)
Pros: Price. Think I paid under $ 60 on a Saturday? Was cheaper the night before when we were going to get two rooms (something like $ 80 for two rooms). It has a kitchenette with sink, stove, fridge, cups, pans, dishes, microwave and coffee maker with coffee.
Location, about ten minutes from downtown Nashville, but places to eat are nearby. I feel safe with my kids here and having my daughter walk the dog during the day. (Haven’t been here at night except yesterday for a brief time.)
It’s clean, but not stain-​free. Furniture/​décor is older. Not stylish by any means, but we just need a place to rest up and crash. Crack in shower fixture that’s caulked. No bathtub. (Not a big deal for us.)
No bathroom amenities except soap, but they have in vending area I think. (My girls never leave their hair products behind, so no worries there for us.)
There’s enough plugs for electronics and hangers. Three smaller drawers. Enough towels. Iron at front desk. Table with two chairs. Alarm clock radio. Temperature/​heating was fine.
The parking lot could have been cleaned up. The same garbage from last night was still in the parking lot today.
Wifi is annoying. They have a tiered «free or pay for faster» plan. They should get with the 21^st century. Wifi is a necessity for trip planning and hotel stays.
Funny how I can give both this place and the fancy downtown one four stars. But they get four stars for different reasons. This is a good cost/​value place to stay. You have to drive a bit to get downtown though. Even taking a taxi would make it cheaper than paying for a downtown hotel and paying for parking though.
If you’re looking for a reasonably priced place to stay that allows pets, this is an okay choice. I’d advise someone to not worry about the bad reviews on other websites (unless you’re a business professional looking for an upscale place or need nice, stylish stuff), and take your chances. There was also a certificate of «most improved» so things may have changed. I would stay here again.

We booked this hotel through Hotwire, so we didn’t have a chance to check reviews first. For the price ($ 34 before taxes), it’s a steal! The room was clean, albeit aged and smelled of smoke in a non-​smoking room. The front desk staff was all very kind and helpful. If I was to stay in this area again, I would opt for something nicer — but if this fits your price-​range, you won’t be disappointed.