Country Inn & Suites by Carlson-Nashville Airport

This place is as clean as anyone can get it. Clearly hasn’t been updated in years. Stains on the sofa. Carpet worn. Bathtub/​shower needs to be replaced. I love Country Inn and Suites but not this one. This may have wrecked me on this hotel chain all together. Overpriced for such an outdated hotel.

Stayed overnight at this spot using some of our complimentary points. Upon entry… it’s beautiful. The fragrance they use is a little overwhelming though.
We wondered why the room we booked used 24,000 points and wow, now we now. It was a suite-​style room with a separate bedroom. Beautiful! Up-​to-​date bathroom with a garden tub jacuzzi. Comfortable beds. Very nice. Great way of welcoming travelers to the Nashville area.
They had a library/​movie area for families wishing to take advantage of. Very clean. Wish the fragrance they used wasn’t so strong. You could almost taste it. But overall, we were highly satisfied and would stay again.

I can’t imagine why this hotel averages one star! I found it perfectly clean with a friendly staff. The only reason I would not return is the trickle of water that came from the shower. I’m sure it’s an easy repair, but not willing to risk it.

Do NOT stay here. We booked for 5 night for a hockey tournament. On night #2 the toilet over flowed. The lazy piece of poop at the front desk said «we don’t have a plunger, maintenance will be back tomorrow, feel free to use the bathroom down stairs». Ummmm hello I have sewage in my room. He gives my husband a pile of towels. So as of now the sewer soaked towels are laying in the hallway. We went to Walgreens bought a plunger and Lysol. It’s valentines and there are no rooms in Nashville. Tomorrow is a new day and you can be sure that someone will be on the unemployment line with his manager.

I am so impressed by this hotel!
It is extremely clean, people were so professional and kind, and the hot breakfast was good. The only thing is the parking is not very spacious.
But overall I had a great stay after a long trip.

Staff was nice and friendly, and if the facility was half as good, this would be a 4 or 5 star review, but the sound insulation in the rooms is terrible and you can hear everything in the rooms around you as well as the hallway. They seem to be mid renovation, as the room numbers were hand written notes taped to each door.
I didn’t book the room for myself, instead the group bringing me in did, so I am not sure how the price compares to the other hotels in the area, but based on what I am use to, this place was lacking. The rooms were not bad and they did have wifi. The bed mattress could use an upgrade.

We booked the hotel on Priceline as an Express Deal and it was rated at the time at 7.9 out of 10. We had spent 29 days on the road in a row and this was the most expensive hotel that we had stayed during the trip.
Unfortunately, it was also the worst. The check in attendant was really nice. The lobby smelt like an overcompensation of Fabreeze; it was definitely attempting to cancel out something.
We checked in without incident and exited the elevator and noticed that all the doors on the floor had paper taped to the doors signifying the door number. We thought that the doors may have just been lacquered and they had not yet had time to put the plaques up. We put our magnetic key into the door and it unlocked. To our surprise, the room was occupied by another guest who we accidentally startled. We should have left this property at this juncture but instead got another room.
The room was on another floor but also had post it notes for room numbers. The room was disgusting. There was mold on the curtains. There was evidence of water damage on the ceiling. My wife and I were frightened to walk on the floor without socks on and we threw away our socks upon checking out.
I rarely write reviews but I felt compelled to warn other travelers not to ruin there trip by staying here.
The positives of the hotel were that the location was very close to the interstate and airport and that the front desk attendants were very nice. However the property was horrific.
We stayed there for 7 hours too long the first week of May 2015.
Never again

Stayed one night and had zero complaints worth mentioning. They were very busy so I was pleased that the staff were very pleasant with their situation.

Please, do yourself a favor and stay at ANY other hotel! Proximity to the airport is certainly no reason to stay at this dump.

We made a reservation online and came as scheduled. We arrived at 11:30 pm only to be told by the receptionist that our reservation had been cancelled WITHOUT ANY NOTICE. No phone call, no email, nothing. We needed to change the card on the reservation (it had been hacked) but instead of taking two steps to resolve it with us by calling and letting us know, they went ahead and cancelled and did NOTHING to let us know until we arrived to no room and a city that is booked. All we heard is that it’s not their fault and they did nothing to fix the situation. We’ll figure it out ourselves but we will never visit another Country Inn.

My son and I stayed one night on a road trip. The hotel looks like it was recently remodeled. The lobby and rooms were very clean.
When we checked in they offered to switch us to a room with two beds instead of one king size bed. The two beds were each queen size. Best night sleep of the trip.

Don’t bother
Smells like chlorine
Keep your valuables close
Not enough pillows
Door number plates falling off the wall
Wallpaper coming off
Weird sinks that spray you when you turn them on
On the bright side, the tv & internet both work.

It was great the one night I stayed in April. The room I was in looked newly renovated.

Everything has been great. I got a great price from the coupon booklet. As soon as I called, the people were nice. They were super friendly when we came. They let us check in early, asked what floor we wanted, were more than accommodating to my bizarre request to play banjo in their lobby for a few minutes (I came to Nashville to purchase a banjo and wanted to meet the seller in a public place). There are delicious cookies available during the day, coffee and tea, WiFi that works. The beds are comfortable. The rooms are really cool looking, recently updated, spotless, and have refrigerators and microwaves. I would definitely come back. Perfect experience.

This review is based on my experience at the hotel in May of 2007.
After a rather exhausting day where I had to get up with the chickens to fly to Nashville and work, I needed to go to my hotel for the night. After calling the hotel and requesting the shuttle pick me up from the airport, I patiently waited for 30 minutes. After 30 minutes, I called again. They said someone is on their way. I waited another 30 minutes. You guessed it. No shuttle. I had to wait around 2 hours for the hotel shuttle to pick me up. What made me more upset was that I kept seeing several other hotel shuttles pass me by at least 10 times.
After finally checking in, I noticed that the hotel was under construction and treaded VERY lightly. When I got into the room, I thought I was in a sauna. The room was so muggy and warm that the first thing I did was shot for the air conditioner and turned it on. Once the room cooled down a little, I started looking around. The first place I had to check out was the bathroom. The dominant color was a pink that reminded me of Pepto-​Bismol. I examined the bathtub/​shower and noticed that the trim ring was coming off, exposing a hole in the wall. Normally, I would have requested another room, but I was too tired and just decided to tough it out.
The beds were covered in a floral covering that was reminiscent of the 1980s and the mattresses were quite uncomfortable. The desk was definitely not designed for people other than Fisher-​Price Little People. I actually found myself hitting my knees on the desk on several occasions. On top of that, the chair that was in front of the desk truly felt like it was going to give way under me. However, I had no choice but to tough that out as well. The Internet connection was not wireless which meant I was tied to this desk if I wanted to do any surfing.
The final straw came at 3 am when I was doing some homework. I saw something moving out of the corner of my eye and then disappear. I happened to glance left again and saw the ugliest centipede known to man. Screw Orkin… A New Balance shoe ended Mr. Centipede’s life.
I went to discuss these issues with the manager. Denise was a very sweet woman who was expecting. She was actually the only thing that went right with my stay here as she apologized for the multitudes of frustrations I experienced. She gave me a coupon for 20% off my next stay there. Maybe I’ll make a reservation at that hotel… when pigs fly!

Great hotel, for the price and clean! Friendly front desk lady, she gave us great recommendations for places to eat and visit. Only 5 minutes drive to downtown Nashville, not really loud from the airport either. Only down side is the tiny parking lot.

I had no choice but to stay in this hotel for an extended amount of time but I would NEVER voluntarily stay here… ever!
I could go into a thousand reasons why (dirty, rude, smells bad, and even worse) … but let’s just say I don’t recommend. It’s too dingy to be the price it is. If you head down the road you get better prices and cleaner hotels.