Autozone

It was a cold, freezing January when my car battery decided to go to a more… positive place. I got it jumped and wheeled it into Autozone, knowing that I’ll either get a new battery or change my address to the store’s.
There was a wait. Many batteries had died that day. Finally, someone walked out with me and inspected the battery. He said that it was dead, but checked and found that it was under warranty. It turned out that I had purchased my previous battery from Autozone so I had nothing to pay. After a few minutes of swapping batteries, I was good to go.
Nice friendly service. I’d come back here for all my auto needs if I am in the area (which I am daily).

I went 4 times in this store during the last year and every time was a disaster.
The customer service is non existing and the people working there are rude and simply not willing to do their jobs and help you find what you are looking for.
Last time I went there the guy behind the counter was really unwilling to help and he was loud and obnoxious with out a reason. I understand he might had a bad day but customers walking in the store should feel welcome and not discouraged or unwanted.

I went to this Autozone today to have the machine check the system of my car. They found that the Thermostat and Throttle Positioning Sensor [TPS].
Charles the manager recommended a mobile mechanic named Carlos as a mechanic. The title mobile mechanic is too good to describe this guy which doesn’t have equipment necessary and borrows tools from Autozone.
This is a racket to make sells and pad pockets.
My car drives worse now than before. When I was leaving a returning customer claimed that Carlos had put a hole in one of his hoses.
Coincendently, when going over everything he mentioned that it sounded like I had a hole in one my hoses. Having more problems than when I came I was merely checking the system because my «Check Engine» light came on.
I would not trust these guys and especially not the hack named Carlos.