5 Points Animal Hospital

Wonderful doesn’t begin to describe how I was treated when I took my dog here. The staff was not only professional but so kind and down to earth. They treated me and my dog (who was a nervous wreck) so well. The doctor spent over an hour getting to know my dog and answering all my questions. I could tell they really care about their four-​legged patients and the owners who love them. I would definitely recommend 5 Points Animal Hospital if you see your pet as an extension of your family. If you’re looking to save a buck then go to Value Vet.

I don’t even know where to start with this review.
I brought my Ditka in for a routine bladder infection. Dr. Grace and her team spent almost an hour with me and my girl. I moved to Nashville a few months prior and Ditka had experienced a couple seizures that were treated by an emergency vet. I mentioned this in passing for the UTI, and Dr. Grace was determined to get to the bottom of it. (Thanks to the amazing vet tech… I didn’t get his name). Dr. Grace went above and beyond to ensure that Ditka was not only treated for the UTI, but also made a plan of action for the seizures.
Dr. Grace was incredible, and the front of the house folks and vet techs were also personable, proactive, and all around amazing. I also had to reschedule an appointment, and I was treated exceptionally well.
I cannot recommend Five Points enough. I am so happy to have my dogs under Dr. Grace’s care. She has an amazing bed side manner and she is a great pet doctor. Thank you to the entire Five Points team.

I thought I had written a review for here. It’s from 2013, but echoes the money thing. We asked them to please call us with an estimate before doing anything to our two Airedales, they didn’t. Cost us $ 1100. We’ve taken to the vet since then for same exact services for $ 300, and $ 400. Sure, they are good, but not that good. They just have the hip address.

I called in with a semi-​emergency because I thought my dog might have an ear issue that could require surgery. I’ve been here a few times and spent a fair bit of money so I was hoping the Vet would/​could take 5 minutes to see us before heading to a 24 hour vet place. Nope. They wouldn’t see me. So I called Belmont Animal Hospital (amazing reviews) as a brand new client and they said bring her down we will fit her in between appointments that day no problem. I’ll never go back to 5 points.

Dr. Regan and the staff at 5 points are incredible. They are all so warm and have been taking care of my pup since I adopted him. He loves going to the vet; Dr. Regan is patient in explaining what is wrong with him to me and talking through different treatment options, not neglecting to tell me the varying costs. While 5 points may not be the cheapest vet office in town, it also isn’t the most expensive, and I think you get what you pay for. I love 5 points animal hospital!

Dr. Grace was terrific with my dog, Murphy. She took the time to research a potential skin problem with him, and helped us relieve his itching. I’m glad we found 5 Points. Many thanks!

5 Points Animal Hospital Staff has been such a pleasant surprise. I tried 5 Points Animal Hospital after not getting the care I needed at our previous 2 Vets. I have been thoroughly pleased with not only the care my dog received but also the service I received. Dr. Grace and the staff has gone above and beyond to get my previous vet records in a time sensitive situation, stay in touch with me sometimes more than once a day through the process AND help me prepare paperwork to move and immigrate my dog into a new place with VERY strict Rabies guidelines. If you are traveling with your pet or just want great care, try 5 Points. You won’t regret it!

The staff at 5 points is AWESOME! Being new to the area, we had a bit of an animal emergency when our dog Butters was injured. I was afraid to take him just anywhere, so I resorted to Unilocal reviews. I’m glad I chose 5 Points.
The front desk staff was eager to help me get his records from our former vet and very accommodating, trying hard to get Butters in as fast as possible. The facility is less than 3 miles from my house which is nice, and upon arrival it has super convenient parking and is very clean.
Butters is generally very reserved when meeting new people (especially in a medial setting), but he took to Dr. Reagan right away. Dr. Reagan is AWESOME! He really took time when examining Butters and was very patient with me and Butters. He also was very open and available to answer any questions I had. The vet technician that was working with him was adorable and great with Butters too.
The care and concern the staff has showed in the few days since our visit (calling the next morning about bloodwork results, and then again the next day just to check on him) has really set them apart in my book. I have been to several vets in all my years as a discerning pet owner, and 5 Points Animal Hospital has REALLY raised the bar!
Thank you all! We will be bringing in our other pup soon as well. The staff at 5 points is AWESOME! Being new to the area, we had a bit of an animal emergency when our dog Butters was injured. I was afraid to take him just anywhere, so I resorted to Unilocal reviews. I’m glad I chose 5 Points.

I really don’t think there is anyone out there better than Dr. Grace and her staff. Is this the cheapest vet? No but they arent the most expensive either. In my experience, the cheapest option usually is always the poorest quality. This is a staff that loves and cares about animals legitimately and that is the kind of business I am proud to give my money to. Want cheap? Go to value vet. But don’t be surprised when it’s more of a meat market with rude people than someone properly takes the time to take care of your pet. If you you see your creature as a «pet,» then I guess I can understand you trying t cut costs. If you see that creature as a member of your family, go to the best. Go to 5 points.

I began taking my dog here several years ago after having difficulty with service at another vet. Over the past year, I have been impressed with the attention, explanation and level of care we have received. Dr. Grace always spends time answering my questions, will research if she does not know have an answer, and the staff usually follow up with us the day after a visit.
I never have felt overcharged and have been provided with options and details on testing and specialists due to my dog having an eye disorder. The operative word is referral, meaning they don’t treat out of their scope of practice or knowledge.

This was a terrible experience for us. We brought in a stray kitten who obviously had a cold or upper respiratory infection. We were not going to be his forever home and we stated this when we came in. Rather, our purpose in the vet was to see if there was some measure of help, or a few days dosage of medicine we could pay for to make the kitten more comfortable while we had him.
Our veterinarian seemed confused and rather cold. She quoted us for things that would cost hundreds of dollars. She just didn’t seem to be listening to us and our particular situation and instead ran us through the regular mill of «what to charge people who are bringing in a kitten for the first time.»
To the extent that I cried, right in her office, for being so unhelpful. And when I began to cry, she got extremely uncomfortable and vacated the room with no further assistance. Good luck to this business.

We’ve gone here for 2 years.
First of all, the staff is sweet and friendly. However, I am beginning to wonder if they care more about money than our animals. Sure, 5 points will get the job done, but it’ll cost you 5 times more.
The first year we took our cat we were told we needed to have a $ 300 test done. We did it. It came out inconclusive and nothing came of it.
The 2^nd year we went we were told we needed to have the same $ 300 test done. We did it. It came out inconclusive again. Then they told us we needed to have another $ 300 test, a $ 180 test, and a $ 500+ tooth extraction and then – maybe – they could figure out what was wrong with our cat. At this point I broke down because we can’t afford that.
However, our cat is our family and we were selling things, trying to figure out how to have all of these tests done, not knowing whether they would tell us anything since the previous tests had come out «inconclusive.»
Then someone gave us the name of this sweet sweet vet out in Smithville. So we drove to Smithville. He took one look at our cat, administered a $ 60 test (the same test that was $ 300 at 5 points), and concluded it was his thyroid. Now our cat is on meds and doing great.
Now, there are 2 possibilities here. Either 5 points really isn’t skilled enough to make an intelligent assumption of what is wrong with your pet so they administer every possible test they can or they want your money so they are going to administer EVERY POSSIBLE TEST THEY CAN. I’m not ok with either of those, especially since our cat has been struggling with his health while we tried to save up for all of these unnecessary procedures.

Very thorough and helpful vet. That said, plan extra time when you bring your fur babies in, because thorough does take time. At other facilities in town, you’ll probably spend an hour but most of it will be spent waiting. Here it’s spent on your pet. They do allow for drop off treatment, which is a VERY nice option if its hard to get in during work hours. Prices are comparable to other places in town, but you may end up spending more due to the level of care. Very nice to have them right in five points too.

Very nice facility, friendly staff and competent vets for sure. I went to them for over a year, and they are a little over cautious and seem to push a lot of extra tests, etc. and I got to where I could no longer afford them or want to go back. Overkill and unnecessary many proved to be. I wish them the best but we aren’t in Green Hills.

I have been going to 5 Points Animal Hospital since they opened and have received top notch care from Dr. Grace for both of my dogs and my cat on multiple occasions. The practice is very busy so make sure you book appointments in advance. The prices are on the high end but so is the service and quality of care from both Dr. Grace and all the staff members. They are always extremely helpful when I call with questions or need to order flea/​tick medicine etc. They have a website that you can order from which delivers straight to your home. Very convenient! Dr. Grace uses all the top of the line medicines, techniques and equipment so you can rest assured your pets are excellently cared for. The office is clean and streamlined and easy to access from the street parking in front or the parking lot in the back. I’ve recommend 5 Points Animal Hospital to friends and family alike and all have been pleased with their experiences.

I am so glad that 5 Points Animal Hospital opened. The other options in East Nashville were a bit grim. I took my dog to Caudle last summer and felt very uncomfortable. So when 5 Points Animal Hospital opened, I was really happy. I took my 4 year old border collie mix in this week for his routine annual check up and vaccinations.
The office is very nice. The building is spacious, airy and has lots of natural light. The office staff was very helpful and the tech that worked with us was great. Dr. Grace met with me and I was impressed with the level of care and the amount of time she spent with my dog. She didn’t seem rushed or preoccupied. She took time to talk to me and thoroughly examine my dog. She combed through his fur looking carefully for evidence of fleas and swabbed his ears and made some microscope slides. His ears raised a red flag and after irrigating them he shook a bunch of black junk out that she examined and determined he has an ear infection. She packed his ears with some medication and we are going back in a few weeks to check them again.
I really appreciated that she took her time to ask me lots of questions and get to know my dog and our lifestyle. She didn’t just try to steamroll me into any vaccines or treatments without first finding out our needs. I really appreciated that she agreed that brushing his teeth is a pain and that as a mother she knows we don’t have that kind of time. She recommended we feed him the t/​d dog food that cleans teeth. She said that the t/​d should clear up his tartar and we won’t need any doggie dentistry. This is great to hear since I had vets in NYC (where we moved from) try to tell me that he needed tons of dental work.
They ran blood work on my dog and called me the next day to say the results were great and everything looks good.
When I left they gave me a binder with lots of brochures and a voucher fro 30 days of free pet insurance that doesn’t require any financial info or cancellation.
I appreciated the attention to detail and the unpressured atmosphere of 5 Points Animal Hospital. They were caring and down to earth and I look forward to many years with them.

I adopted my little baby Elvis six months ago and needed a good vet. I wanted to work with a small local vet in my East Nashville neighborhood. I asked around and a few people recommended Dr. Grace who had just opened 5 Points Animal Clinic. Dr. Grace is very knowledgeable and always takes time to help educate me about how to best care for my dog. 5 Points Animal Clinic is a great facility with state of the art equipment and I highly recommend it to anyone.
Before writing this review I checked out a few of the others and I got a pretty good laugh at one of them. I think it’s insane to think that anyone should give away services for free. I’ve yet to meet a vet who entered the field for the money. I have no clue how many years it takes to to be a vet, but I’m sure it’s NOT a two week online deal courtesy of University of Phoenix. I’m sure most vets incur large amounts of debt in order to pursue their passion, in addition they have something called overhead that requires them to charge for their services. Doctor Grace isn’t cheap, she’s reasonabley priced and she’s worth every penny she charges and I’m happy to support her and her local business!

I just took a baby kitten in there that I found behind my garage in hoping that there would be a vet to see her and check for ear mites. Since I am temporarily fostering this animal surely I thought the vet would see her for a discounted price, boy was I wrong just for an exam its $ 47.50 and for the swab of the ear to see for mites is $ 31.00 and on top of that if the cat did need meds your looking at an additional $ 22 and up. Needless to say when you think your doing the right thing by saving a life you still get screwed there is no compassion for animals here only greed. I will never bring another pet here shame on you 5 points animal hospital.

I am currently fostering a beautiful little chihuahua (Edie) for Camp Chaos in addition to my two furry kids (Chico + Bellini) and was really impressed with the beautiful new 5 Points Animal Hospital facility. I should notate that I just dropped her off to get spayed and didn’t pick up any of the vet bills but felt very comfortable dropping her off with the professional and kind staff here.
This poor pup had to have eye-​removal surgery along with the spaying process and 5 Points Animal Hospital offered up both efficiently.
Give this new place a shot!