Salvation Army Family Store

Last week, my husband and I saw a very distinctive gray suede fold-​down sleeper couch with removable arms at the Salvation Army Store in Nashua for $ 49.99. We returned to the store this week with the intention of purchasing the couch, and discovered that the price tag had been removed from the item. The very nice man in charge of the furniture department informed us that the store manager would have to come down and verify the price of the item before we would be allowed to purchase it.
After a 10 minute wait, a female store manager arrived on the scene and told us in a rather dramatic fashion that we could have the couch as a special sale for today only for 64.99.
My husband, who was quite upset and agitated at this point told the manager that we had seen the couch last week for $ 49.99, and was returning today specifically to purchase it at that price. She said that we were wrong, that this couch had never been priced $ 49.99 and that if we wished to purchase this particular item that the price was now officially entered into the store inventory at $ 64.99.
When the manager left, my husband and I, who were quite upset at the unprofessional behavior of this female store manager, discussed between ourselves whether we were willing to pay the new higher price of this particular piece of furniture. After all, this woman had essentially called us liars, or at the very least accused us of being grossly mistaken when quoting the price tag we had seen on this unmistakable piece of furniture.
We decided to open the sleeper couch in order to get a good look at it so that we could make our final decision whether to purchase it or not at the newly inflated price. Much to our horror, we discovered a horrible yellow stain was running down the entire center of the sleeping surface (we believe that it was a urine stain).
We will never shop again at this store because of the very unprofessional (and possibly illegal) behavior of this female store manager.
Please do yourself a favor, and stay away from this horrid place.

I’m a somewhat frequent visitor to thrift shops. I’m often looking for books for my kids, wool sweaters to felt for crafts, and crafting materials. I do usually take a peek at clothes just to see if I spot something great… you never know. This place is, without a doubt, the worst of the worst. Aside from the selection being poor, the prices are utterly appalling! I found ancient wool sweaters, full of big moth holes and all out of shape, for anywhere from 6.99 to 11.99. Are you kidding me? Long sleeve t-​shirts with stains for 5.99? Even at half price, this stuff is horrible. The shelves with knick-​knacks were just piles of trash… insane! Do yourself a favor and go to the very well stocked Savers Community Donation on DW highway, maybe five minutes away. Better prices and the merchandise is much nicer. Shelves are organized and well stocked, the building is clean and well lit, it’s a joy to shop in. This particular Salvation Army is just the pits.

I swore I would never disclose it to another soul, but it is eating at me. When I look at the shopper flyers for clothing at department stores and retail outlets, I get this pain in my heart. I wonder how consumers continue to pay the prices they do. In full disclosure, no woman or man needs to pay full retail price for the items in his/​her wardrobe. I love this place. I shop here frequently and shop the competition, yet this remains one of my all-​time favorite thrift stores anywhere.
I like to grab the item if it costs $ 1.00, but if it is full price, I will come back on a $ 1.00 day. I have bought old man’s pants, a Nautica blazer, Elks club-​style old man’s jackets, Michael Kors with-​the-​tags-​still-​attached black satin dress, 1950’s vintage tea party dress made of blue and pink taffeta, a T-​shirt with the old-​fashioned rainbow-​colored Apple logo, a white vintage dress coat, and the list goes on. I cannot imagine living in a world without the Salvation Army.