Dunkin’ Donuts

Too bad zero stars isn’t a thing. I get a medium green tea nearly every day on my way to school. Most of the time the tea is old, and I can always tell because it’s darker than normal. But, this is the only Dunkin from my house to my school (weird, I know). The kid that works the drive-​thru is pretty cool, and that’s about it. This is one of the worst Dunkin’s.

It’s hard to get poetic about a Dunkin’ Doughnuts. If you’ve been to one, you’ve in a sense, been to them all. Service is what makes them standout… along with aesthetics.
We came here on our way back from Newport and the good ol Waze app had as taking back roads to Narragansett. That’s how we happened upon this location.
We opted to go inside since we had some time. Plus, it was late afternoon and not terribly busy. It’s a nice looking D&D; newer appearance inside and a tidy parking lot outside. Service was fine; nothing great, but nothing disappointing. But the Coolatta we had was so-​so. Much too watery. Flavor was fine, texture wasn’t. As we were leaving, we heard one of the workers say «No more Coolatta’s! The machine is acting up…»
I’d come back and give them another chance. The machinery was having an off day.

this place needs new management … walked in this am and walked out the lint was completely messed up 3 or more oreders wrong at the drivethrough all inside trying to get rught … line clogged with only one working the line

If I could give a negative number of stars, I would. My experience at this establishment was the worst of my entire life. I have worked in 15 different food establishments, created 2 catering companies and 3 bakeries in 3 different states. Not to mention my family has been in the food service industry forever. That being said, I know a little something about customer service. After a nice day at the beach I went into this restaurant to get a refreshing drink, after using the restroom and ordering I sat down with my father and was taken aback by the condition of the restaurant. Straws, garbage, even spilled coffee littered the floor. After waiting until all the cars were gone from the drive thru, we went up to the counter and asked (very politely) if they could please sweep up the restaurant, because, quite frankly, it was gross and disconcerting to be in a food establishment with garbage surrounding you. I mean that’s just common sense. What happened after was absolutely ridiculous, absolute insanity. They told us that they were short staffed, and that they didn’t have time. They had 3 people in the back doing nothing. I told them that it would only take a minute and it would really benefit them. I was then told that if I didn’t like the way the restaurant looked then I could leave. I was appalled by the rudeness, so I said, «that’s not the point, this place is gross and you need to clean it up.» I was then sworn at, yelled at, told that I didn’t know what the f*ck I was doing, and that the girl I was dealing with didn’t give a sh*t what I thought.” I was fed up at this point, being a good service industry employee, I grabbed the broom and swept half the restaurant, before being told to «get the f*ck out.» I then left with a smile and a «next time, do what you are being paid to do, and remember the customer is always right»

they ruin my coffee every time
Literally always wrong

Clean.
Fast.
Friendly.
Easily accessed.
Seriously, how much can one possibly write about a DD franchise. Well, this one the owners have put a bunch of money into recently. Resealing the entire parking lot and driveway; a complete refurb inside.
The staff is always friendly.
The food is consistent and passable.
My ice tea this morning was terrific.