Regal Cinemas Hollywood 20 – Naples

Very slow concessions line and literally 25 minutes of previews at the front end of the movie.

I have been going to this theater since I was a tiny girl. I remember walking through those doors and smelling the popcorn, hearing the sound of arcade games, and feeling so excited to see the movie. It was a treat.
Now, at age 20, the experience is a little less magical, but still fun! Yeah, the place is very worn down and is in sore need of a redecorating but hey, movies are movies. :)

Omg we have never seen sooooo many people at the cinema EVER!!! We were told when it rains here all the (older) folks go to the movies. We went to see the Big Short figuring it has been out for a piece it should t be that crowded… Wrong! Middle of the afternoon 20 minutes before showtime, huge lines outside. Then u get I side they have the corral ropes out for consessions! Thought lets go get a seat then I would go back to the line for snacks. Omg we had to sit up front in the kiddie section luckily in the back row. Consessions took me 20plus minutes and I missed the first part of the show. But I guess I didn’t miss much he said. Now finally snacks and a movie. Good shows too. Hey at least the three kids running the counter were efficient and pretty quick! Oh yeah AARP discount saves $ 3 for combo popcorn and drink! Plus at window.

Sad to say this theater seems to always be dirty… the ticket prices are comparable… but the concession proces are nothing short of gouging…4.89 for a, 20 ounce bottle of water. Crazy. Rethink where to spend your entertainment dollars… we are.

I was literally the only person in the theater for a late showing of ‘The Martian’, Reasonably clean and the AC was not too cold, as they can be in Florida.

First time walking out of a movie theater. The movie finally started after 30 min of movie previews, and in walk the ghetto, who were super rude and talking loudly. New in town, guess I just picked the wrong place! Won’t ever step one foot in their door again!

It’s obvious that this theater needs some renovation, they have some large theater room and some really small ones.
The manager has been there as long as I can remember and is always very friendly & has always taken care of any problem that we’ve had.
Teens at the concession are pretty slow & need to work on their overall customer service.
Get a Regal Rewards Card ! It’s definitely worth it

It’s a movie theater pretty normal I think they need to renovate the refreshments area like some of the higher end theaters like Boca or Marco where they have real food and alcoholic beverages or they should lower the prices its like $ 50 for me to take my 6 year old to a movie in the afternoon without a meal just 1 popcorn 1 drink 1 candy and 2 tickets… That’s ridiculous :-/

I hadn’t been to this theater in years. I was expecting it to be empty and a little on the dirty side but it was neither. Glad this theater didn’t decrease its maintenance with the new surrounding theaters. They could stand to improve the ticket booth. Only two people behind the window to purchase tickets from, or at least add a couple kiosk for self service outside.

One person selling tickets to 100 plus people in line. Good price but poor customer service.

Totally unprepared for the rush of season. Long lines 2 ticket sellers out of 6 spots to sell them. Concession wait ridiculous for a matinée. 3 employees waiting on customers moving like molasses in winter.

We always go during the day on the weekends when it is not very busy and the prices are just a little bit better. The staff has always been cheerful and greet you warmly. The theater’ s have always been clean and trash free.
The concessions are getting more upscale and offer more than just the popcorn and candy usual choices.
I don’t know what it is like at night, but if you want a nice peaceful movie experience… Go during the day!

We were told after to join the club so we earn free tickets– fyi for later! :)
We bought our tickets early, thinking it would be busy on New Year’s Eve, but it wasn’t the case, and only half the theater was filled.
The snacks are expensive, but that is normal for a theater. The seats are comfortable, and you could probably see well from any spot in the theater.
I guess from the name, there are 20 theaters in there? I don’t know, I didn’t count…
The bathrooms are ok. Reminded me of elementary school restrooms.

Man, came here for a get together with kids. Crazy expensive for a matinée. Ughh. Smh. The screen had a very noticeable mark on it but anyway, the theater was clean and overall had a good time.

Wanted to see Kirk Cameron’s Saving Christmas with my 7 year old granddaughter.
Checked several sites for show times and they all said there was a 4:15 showing. Perfect time for kids. Drove 45 minutes to the theatre only to be told that show time was a mistake. The only other showings were at 7:45 and 10:15, or there abouts. Who takes their kids to a movie that late? Was annoyed we had to see «Hero» so as not to disappoint on this special outing. I was very disappointed and felt duped. I saw several other families walking away.

Truth. I didn’t show up for a 3 hour show just to sit in the icey chilled space behind door #3, where to Regal’s credit, upholstered seats allow good views over the heads of those in front of you.
Regal was wise to be the only theatre in the County to host one of three live broadcasts from London’s West End’s Victoria Palace Theatre when «Billy Elliott» was on stage in early 2014. And, for added appeal, the production included cameo performances by 20 year old Billy Elliott himself, along with 28 young men and boys who have played him. It didn’t hurt that Elton John, who wrote the score for the musical, gave introductory remarks.
What did hurt was Hollywood 20’s mis-​steps. The sound disappeared for much of the introductory footage, including Elton John’s remarks. Two ticket holders had to alert the crew about the difficulties. On return to the theatre, one ticket holder announced (kidding) that from there on, the show would be subtitled.
By intermission, which thespians in London call, Interval — I was missing dinner and defaulted to the little bird bath of processed cheese with bagged chips that pass for nachos. A wretched dinner.
But the Great idea, is for Regal to hang on to a full paying house by offering other Fathom Events, which globally feature concerts, Opera, and Broadway performances. Next to actually being there, the big screen — even if it’s Regal Hollywood 20 — is the way to go.

OK here is the thing here about what i don’t like about it The temps a little cool for me in general. Bring a light coat or sweater. Also the Prices are high for everything drinks, snacks, including daytime tickets. Its better to get a meal at Ale house first then loosen the belt and pants for… A little comfort.
Also it has Been around for a long time it’s in need of an upgrade for the seating and no where near as nice as silver spot
The Family and I went to see 2 movies one was the man of steel in 3-​D was not so great in 3D when you took your glasses off it looked like a regular movie we have to pay extra for it the movie was so-​so the seats we has well needed some work at one time during the film I thought i was going to fall down to the floor cause the seat i was sitting in was not working at all (((NOT TOO SAFE)))) It did not have any kind of ropes on it so i thought it was fine It was only in the middle of the film with a packed theater that i had experienced the issue with the chair
and well the seating and no where near as nice as silver spot but it is by far the best movie theater in Naples to find a show time for they always have all the movies and the most show times available.
And a few mons went by We then wanted to see The Other Woman we got to the movie theater went up to the window was told rather rudely btw that The other woman was sold out and to go somewhere else we had about 5 mins to get up to Mercado then park then hightail it to silver spot and man i guess that person at Hollywood 20 did us a favor man the seats was great the help was helpful when we were getting our tickets
I love Hollywood 20 don’t get me wrong But sometimes they have an issue and it seems to be they only have it with us (It is just our luck) :(

Not so clean but they have fast and friendly service and in my book they deserve my continued business. Small arcade game area, clean bathrooms, new movies and quite patrons during movies what more could you need at the low price this place offers.

As some of you may know, I’m not a big fan of the Movie theaters. I’m the kind of person that wants to press pause on the remote and have get up and walk around once in a while. unless I’m totally into a movie. So I came to watch movies here the seats were OK temps a little cool for Floridians. Bring a light coat.
Prices are high for everything drinks, snacks, including daytime tickets. Its better to get a meal at Ale house first then loosen the belt and pants for…
A little comfort. I’m often tempted to catch a snooze because its cool and dark and I have a belly full of booze and or food. So that might be the reason I not at a Regal Hollywood 20 very often. Because I can do that at home for free.
food 2
ambiance 3
service 4
location 3
value 2

Not my Fav movie house but 2 reasons for returning: I get free tickets from donating blood. I get points thru their free club that earns me things like free popcorn (that costs more than the movie ticket!)
If you want a quiet, peaceful experience, do not come here. It is family (kids) and teen oriented.