Flamboyant Designs Couture

My wedding invitations got screwed…
Go see a professional or just take ten years off your life
Do it the easy way and take a pass on Goof”s Uh, Groff’s
I thought I had checked, double checked and rechecked all of the grainy proofs she sent me. I even had a great backup plan. I emailed my mom, sister and fiancé to proofread it. We all THOUGHT everything was fine.
This is the actual email I sent to her with a last minute request. I even put the date in BOLD.
Hi,
I need to add the 4.25.09 under the names on the monogram
I will send the proof contract today.
Thanks
SHE PUT THE WRONG DATE, she put the 29^th that’s a WEDNESDAY
I trusted her to add this one little change. I assumed it would be correct.
Well ASS out of U and ME.
I had to work through the night cutting strips of paper to cover the wrong date. To top it off she not only put the wrong date, but she typed it in a basic Times Font in black ink.
So not only it has the wrong font and the wrong ink color, but the whole thing is not even centered in the middle of the paper. So they already looked totally DIY and I barley like them, and we have no time to turn back and get more.
Don’t put your hopes and dreams in the hands of someone who is so careless that they can’t even help a bride that is running out of time and completely overwhelmed.
I know that you might be telling yourself that this would never happen to you, that’s what I told myself too.

BEWARE!!! Do NOT use this company!!! They do not honor agreements and will not refund your deposit!!! They owe me over $ 400 and never issued a refund. They are very skilled on not returning calls and avoiding paying their debts!!!

Do not do business with this company. I have been on the waiting list since May 7^th with a start date of July 9^th and I have still not received anything from them. Their contract states 3 – 5 days to receive your concepts/​proofs. Heather told me she would have them to me and promised 2 different dates. They needed more time so I understood and gave them more time and I didn’t mind so I would wait until the next date they promised and they would make up another excuse, then they just started ignoring me to avoid the situation. I still have not seen anything. So I started getting frustrated and asked for my $ 165 deposit back and told them I wanted to cancel b/​c it wasn’t working out and they were not fulfilling their end of the agreement and they said, «wish you the best of luck but your not getting your deposit back.» Then they directed me to their terms and conditions. It does say that you do not receive your deposit back if you cancel but if you want to cancel b/​c you are not getting what you paid for then they should give you the deposit back. I told them I didn’t want to cancel if I was not going to receive my money back and she told me that I cancelled in an email on Sunday and if I wanted back on the waiting list then I would have to be moved to the end of the waiting list. I have waited 3 months, I am not going to wait any longer with this company especially if they can’t give me an accurate date on when I will receive my concepts and who knows how long it would take them to do the blog design. They made tons of excuses why they didn’t have it, their systems were down one day so it put them a day behind, then their email went down last Friday and that is reason why I didn’t receive anything. It is all a bunch of lies because they don’t want to admit that they haven’t even looked at my emails and starting designing anything because if they did, they would have cared that I was trying to cancel b/​c they spent time on my design. They do not return calls and they screen calls. I called them 8 times on Monday during their calling hours b/​c I wanted to talk to someone in person. I left one message. I never received a call back. So on Tuesday I started calling again and no answer. So I walked over to the neighbors house because I felt like they were screening my calls and they answered the phone. I tried to get a date when I could see some concepts and she just kept saying that I cancelled on Sunday so she can’t help me and I would have to wait a week for Heather to get back in town from a convention/​training. I asked her to have Heather call me from her cell phone and she said no. So I told her I would contact the BBB and she told me she was terminating me from their services and she hung up on me.