If I could give it a zero, I would. I went in today with a certificate, that I purchased from the radio shopping show for this particular Subway, that they refused to honor. Apparently, they signed up to be a vendor with the show, but when customers came in to use it, they refused to accept it. Why then would you volunteer to be a merchant on this show and then renig on your agreement? Hopefully, the radio shopping show takes you to court! You have lost myself as a customer as well as many others due this poor decision.
Jo R.
Tu valoración: 3 Westmont, IL
I seem to be on a Subway tour of Naperville. Yesterday I visited the cramped Subway on 75th Street. Today I ended up at the Naper Boulevard location. This Subway has a better dining area than the 75th Street location. You will find more room to move around here. Also, there are plenty of tables, all far enough apart. The parking lot is less chaotic too. When I visited around 1:30 p.m., I was literally the only customer. It was great not waiting in line. I had the sandwich-maker’s full attention! The sandwich I ordered — a 6-inch turkey sub on wheat — was made exactly as requested. For a chain fast food restaurant, the highest rating I give is 3 stars. From what I experienced today, I think this Subway earned it.
Lyle L.
Tu valoración: 1 Naperville, IL
Will never eat there again! My wife purchased a sub during one of the promotions they were offering. One of the ladies working there was very rude to her but my wife tried to ignore it and be nice anyway, assuming she was just having a bad day. Not only did the worker deliberately leave off what she paid for but over charged her for the sub(s) based on the promotion. When she went back to get the mistake corrected, they still did not honor the promotion correctly and was rude to her again for no reason. RUDE, UNPROFESSIONAL and DISHONEST!!!