Naperville Eye Associates

They helped me out majorly my eye was very red and light sensitive, they squeezed me in and it was better priced than other ophthalmologists in the area, they actually cared enough that I got the proper treatment! The staff was wonderful. This will be my go to place!

Good eye doctors and the staff is friendly but the wait is horrible. It’s an hour wait in the lobby and another half hour in the room… The doctors were nice but the last time I was there I got the impression that they just wanted me out of there.

Save yourself the frustration, and go to Wheaton Eye Clinic.
Poor service, administrative staff doesn’t seem to care, saw doctor for 2 minutes — They forgot to order my contacts, and blamed me for not getting back to them. When the contacts came in, they didn’t call me, so I had to call them. Of course, when I went to pick them up, they were wrong and needed to reorder. When they finally came in, I picked them up, and they informed me, we don’t file insurance claim.
My wife went to Wheaton Eye Clinic and was treated like a customer should be treated. I will be going there in the future.

I am new to the Naperville area and was in need of an eye doctor for reading glasses.
Overall, I was a big fan of Naperville Eye Associates. The facility was very well maintained and Dr. Debartolo was patient and incredibly helpful. He checked my eyes, and my mother-in-law’s eyes. She is very old (and asks a TON of questions to my annoyance). Many other doctors have been unkind while dealing with her but he was great. I see many people here are unhappy about the wait time, but I had no problem. I’m sure the patient behind me in line must have been upset because my mother-​in-​law put the doctor behind schedule a bit! I’d rather my doctor be thorough than prompt — that’ just my opinion.
Definitely will be going back here with my kids.

We had contact lens exam about 4 months ago. We had one fitting appointment but they don’t have correct lenses and going to schedule another appointment. Mean time we received bill and we called that we need contact prescription, they told us we need to pay now and we will mail prescription. We called 3 times but never received prescription. Very bad customer service

I wish I had read the reviews before I decided to waste my Saturday morning here. It’s been an hour and 15 minutes and counting… Yes. How incredibly inconsiderate is that? Not only have I had to wait this long (and mind you I am writing this is the chair… still waiting), this is the second time I’ve been here in two months. Why you ask? Well, I came in in January for a normal check up so I could get a new contact prescription. Simple enough, right? Apparently not. I woke up in the middle of the night after I came her the first time with a red swollen eye. Are you kidding me? So I flushed it out and it seemed fine the next day.
Weeks go by and I kept having issues with my contacts in the same eye. Thinking it might be the contacts, I was sent new ones. Well, that didn’t fix it.
Finally I made and appointment. I was told I could get in at Saturday at either 8:30am or 10:30 pm. Since I work early the whole week, I naively took the 10:30am appt.
So now that leads me to sitting here for now an hour and a half. They told a person who inquired about that wait that the doctor was running late and that their appt was at 10:45am. Then they explained that they took appointments in the order they are scheduled, not when you check in. What do you know, they were taken before me! Remember? My appt was at 10:30am. Theirs was at 10:45am.
So…I went to inquire. I was told I had to wait to see a special contact technician, because that’s where my problem was. OK, so I waited and waited and am now waiting some more…
The girl finally calls me back. She makes me read three lines with my contacts on. Then tells me to take then out and says the doctor will be in shortly. That was 25 minutes ago.
So she lied about the shortly. And the lady at the front desk lied about seeing a special contact lens technician. Add that to the fact that I am 95% positive I got infection from here from my first appt… I am not only tired, starving, annoyed, and well, my butt is sore, I also have to sit here longer to see about an infection that they gave me in the first place. Oh, and pay for it.

47 mins past my scheduled appointment and still waiting. They obviously have no respect for others time. I am going to find a new doctor.

I went here because I had a strange eye irritation due to contact lense wear. The doctor was very eager and helpful and I was able to correct my problem within two weeks through his care.
I would definitely return for any of my optometry needs.
Office is a little tricky to locate due to weavy roads in that area, but worth the trip.