Kriser’s Natural Pet

Been here multiple times and never had any issues. Everything is organic and natural. Customer service is friendly and extremely helpful.

A friend recommended that I tried Krisers trippet for my dogs diarrhea. After entering the store and asking an employee where it was, she asked why I was giving it to my dog. I told her it was because my dog was sick and had bad diarrhea. She recommended using goats milk to help with the diarrhea instead. desperate, I agreed and purchase some. Fast-​forward two days on feeding my dog trippett and goats milk, my dog becomes severely malnourished and dehydrated and gets rushed to the emergency vet in the middle of the night. The vet asked what I was feeding my dog, and told her what was recommended for him by the employee at this location. She was mortified that anyone would ever recommend goats milk for a dog with diarrhea! She said that it made my dog a lot sicker than he already was. He had lost 5 pounds because of the goats milk, it was making him not be able to hold any nutrients at all. After he got better, I called the manager of Krisers and informed her. I wasn’t looking to complain, I just wanted to let her know so she would tell her employees to never recommend this milk for a sick dog. She seemed very unsympathetic and didn’t suggest anything except a return on the milk, after I specifically said that your employee made my dog A lot more sick with this awful suggestion. I truly don’t believe the employees at this business know anything about dogs health and my vet and I are so confused why they would ever recommend something that would inherently make my dog worse. Krisers has lost my business for life. I will never return to another Krisers store.

I recently adopted a new puppy and was referred by a friend to try out Kriser’s because of their large variety of Natural Products. I’ve heard great things but needed to check it out for myself. Me and my pup walked in and I was instantly greeted with happy smiles and hello’s to both me and my puppy Benny. I was looking for a healthy food option and asked for suggestions and that’s when I was truly impressed. I wasn’t just pointed in the direction of the food. They walked me through all the foods and asked me questions about Benny and we decided on a grain free food, treats for dog training and even got his first nail trim! When we finished at the register the girls gave benny a treat and hugs and said they couldn’t wait to see us again soon! They taught me things I didn’t know about food and treats and even my own dog! Thank you Lisa and KC for teaching me so much and to their groomer for being so gentle with my squirmy pup. Benny and I will be forever customers from this point on!

I have taken my 11 year old Bichon Frise there twice now for grooming and I was thrilled both times. The groomer was very gentle with her, and not only did my dog look beautiful, but she was very comfortable after she got home. (Sometimes after grooming she has to rearrange the fur on her paws and scoot her rear end, and she didn’t do much of that after either visit.) It’s also very convenient to pick up food or supplies from the quality selection that the store offers. I’m thrilled to have discovered this gem!

Clean, well-​organized store with a good selection of natural foods and treats for dogs and cats. I found small marrow bones here that I haven’t seen elsewhere and my dogs loved them. The staff were very helpful and knowledgeable. The selection of toys, leashes and ancillary items is small. This store is best for food items.

This is for the dog wash… We took our two golden retrievers and the groomer called to tell us she couldn’t finish the process because they would lay down. One of my dogs has had a bloody foot since because she cut her nails too short. The store is great, just wouldn’t recommend the grooming.

I love this store! The atmosphere is bright and inviting. The employees were very knowledgeable and helpful. I have been wanting to switch my dogs to a better food and I was pleasantly surprised to find their prices reasonable (for the higher quality). I also picked up some new treats and my dogs loved them. I had one of my dogs with me, and she loved the free samples and the bone tower!

Stopped in to check the store out and I was pleasantly surprised the manager Lisa introduced herself and was very nice! I have found some products that I would normally go to Two Bostons, Wet Nose, and Dog Patch they are lower in price at this store! Also they are very informative & I like that if they do not have a product or the product may be a higher price for the customer they will tell you if you can get it otc at Walmart for example. Nice to have another pet store in the area.

I got a flyer in the mail for the grand opening of this place so I decided to give it a go. My pup was starting to look like a shaggy hippy dog so it was time.
When I showed up for my appointment, there were two really friendly employees there to greet me. I ended up waiting about 20 minutes until I could drop my dog off with the groomer and leave because she was running behind schedule with another dog. That was a bit irritating.
I showed the groomer– Kim– I believe was her name– 4 pictures of what my pups hair used to look like and said I wanted it to be that length again. She said the pics were longer than what she thought I was originally asking for and said she would use a 5. She said it would take 2 – 3 hours and then I left.
I got a call 2.5 hours later for me to pick her up. Oh my gosh. When I saw her, i went into shock. Who was this pup? She was almost unrecognizable! Her hair was so short on her body that she looked like a chihuahua but her face was partially cut and still kind of looked like a Yorkie. Kim said my pup was super squirmy and that she couldn’t finish cutting the facial hair bc she was scared of poking her eye out. As such, her facial hair is unevenly cut. Then she briefly showed me my pups leg and I saw a cut but I didn’t have my glasses. I paid and left.
When I got home, I saw my pup was limping and realized she had a deep cut on her leg!
I called the store and the manager Lisa offered me a refund but I had to drive a 30 min round trip to get the refund. Liz, the store clerk was very nice to me about the refund and apologized profusely about what happened.
The store has really nice employees but I really can’t believe what happened to my poor pup. I will clearly never go back there again and I just wanted to warn others!
Update: The groomer did put a super cute bow on my pup’s head. It just fell off now and we see her head has been bleeding right under the bow! Either the groomer cut her head and tried to cover it up or she clipped the bow to her scalp! Look at the picture! This is RIDICULOUS!