John W Daw DDS

I went here today for my first visit. Everyone was friendly including office staff, assistant and Doctor. It was clean and well run. They explained procedures and costs thoroughly and options to not spend the money. Absolutely fantastic and exactly what I would want from a dentist office. Booked out for months in advance for a cleaning, but for obvious reasons they are busy. Congratulations on a well run business!

Doctor Daw has a clean waiting room, spotless exam rooms, a warm helpful front staff, and professional, friendly hygienist and assistants! I work in the medical field, these are things I notice. Doctor Daw himself is up to date on all the most current treatments available in the dental field. He is the best.

If you miss an appointment be ready to wait another 6 to 9 months for a reschedule date. Also, they can be hard to reach by phone. Most times that I’ve called I get voicemail, which can be annoying when it’s a simple matter that you’re trying to cross off of your to-​do list. It’d be okay, I suppose, if their front office & dental staff were exceptional and stood out above the rest, but to me they’re no more than average.

For a few years I have over all been satisfied with the service at Dr Daw’s office but buyer beware. Was quoted one price over the phone for a procedure only to be told it was nearly $ 200 more when it came time to pay. Reception refused to acknowledge or apologize for the mistake, let alone make a concession. Not sure if I’ll be back, but if I do I will be asking for everything in writing moving forward. I advise others to do the same. Without this incident my review would be 4 – 5 stars.

I’ve been a patient of Dr. Daw’s for several years now and I’m so happy with his care! He and his staff are completely professional and do excellent work. From Bonnie at the front desk, who is just lovely, to Frannie the fabulous hygenist to Dr. Daw himself, I couldn’t be more pleased. I go in twice a year for cleanings and I’m very happy with that arrangement. Last year Dr. Daw had to do some serious work replacing a crown. His work was just excellent!
When I had some peridontal issues a while back Dr. Daw had me see a peridontist and he coordinated the care of my gums with him so that my gum issues were minimized.
I had a very bad experience with another Napa dentist and so it was a relief to find Dr. Daw and his staff.

I have been going to Dr Daw for the past 7+ years. I think this is a case of a practice growing to big and losing touch with its patients. It was determined that I needed a deep cleaning at the end of 2014. 2 apps– 1 week apart was scheduled for 6 months later. (Originally the office wanted to schedule 4 appts rather than two but I insisted on two as I couldn’t understand the logic in having to go the dentist four times, especially since I have had a full mouth deep cleaning in one sitting on several occasions in the past.) Fast forward to my 1^st of two appointments. I had to cancel because it turned out to be on the last day of my job which I did not know about 6 months earlier when I scheduled the appt! As a result I was rescheduled for ½ mouth deep cleaning on their next availability— in November! When I asked if I could change my second deep cleaning appt to a regular cleaning and reschedule the second appt closer to the appt in October, I was told absolutely not. I was told the office would not perform a regular cleaning without having performed the deep cleaning first. Is this not absurd? It you are looking for dental care without caring if you are treated like a valued customer and if you don’t care if your requests are adamently refused, then this is the place for you.

I hadn’t been to a dentist in a number of years because of some bad experiences as a youth and young adult… years in braces, retainers, pulled teeth, a mouth full of silver fillings, etc. I was apprehensive at first and a little worried about what to expect once I finally decided to see Dr. Daw. I’d like to say that 1. Dentistry today is not like it was 10 or 20 years ago and 2. Dr. Daw and his staff are ah-​ma-​zing. They are kind, caring, professional, pain free. I couldn’t have made a better choice than to see this dentist and I can’t believe that I’m actually looking forward to my next appointment.

My bad (as the kids say). I thought I had written a review re Dr. Daw, but I don’t see it anywhere. I avoided going to the (any) dentist for the last 12 years (went twice in the last 12 years only for emergency repairs). Last year I decided to be proactive. I trust Unilocal, and found Dr. Daw and was happy to see that he «fit» within-​in my dental plan.
I love this dentist and this office, and all the hygienist, etc. I’m almost done with the correction of 12+ years of neglect (one more cavity to fix). I HIGHLY RECOMMEND DR. DAW.

Love this place! My whole family goes here! All the staff is wonderful! Made the mistake of switching and after one visit, switched right back! This dental office does not do anything unnecessary or try to rip you off like other places! They work with you on appointment times! Bonnie is great! She always tries to schedule my kids apts together to avoid lots of trips!!! Highly recommend this dental office!!! The only slight complaint that I have is that they are really busy, so sometimes they have to schedule really far out. Still a great place!

Love Dr. Daw’s office! The first time I visited was shortly after they opened in 2008. I admit that I was a little shocked by how young Dr. Daw appeared to be, but he’s extremely knowledgable and professional. Six years, a replaced crown, a couple of fillings and a bunch of check-​ups later, I have no complaints. I really appreciate that the staff treats me like a competent adult, as opposed to scolding me like I’m six years old for not flossing every night. I can’t say I look forward to visiting the dentist now, but I no longer dread it.

I haven’t been to the dentist in several years. I came here a few days ago and I cannot stop raving about them! Everyone was so nice and the dr. Went over everything we were doing and made sure I was ok with it. I really love this dentist!

I love Dr. Daw’s office. Everyone is super friendly. I always have a lot of questions and they are always happy to answer. Dr. Daw takes his time with each patient and you never feel like you’re keeping him from something. I hate dentists that are in and out before you have time to open your mouth. While I haven’t had to get a filling or other procedure done with him yet (Clean bill of mouth!) he seems to be on the up side of technology.
I raved so much about Dr. Daw to my boyfriend that he switched from another dentist (who had an «insurance» agent tell him how much work was going to cost prior to anyone seeing him) to Dr. Daw. My boyfriend needs a single veneer replacement and Dr. Daw stated they can do it in office, instead of having a temporary put on for a few weeks while the real veneer comes in through the mail. I had 4 veneers done over a year ago in a different office (cosmetic) and spent 4 miserable weeks in temporary veneers so this is a great thing for him.

Unfortunately, Dr. Daw’s awful receptionist has ruined this office for me. I would give Dr. Daw 5 stars if it weren’t for the hassle it is dealing with this lady for every visit. In the past I left this office because she was double billing me for my services. This week, she googled my name and started calling my places of employment after I left a message saying that I was leaving the practice.

Dr. Daw .Is the best. He has a very gental touch. His is very pain free and really keeps you comfortable. They also are very honest and work with you,
Hands down the best dentist in Napa.

My family went to Dr. Daw for a cleaning and to get work done. First off I was clearly pregnant when I went and they told me it was okay to get x-​rays done, however it should have been postponed. My husband had to show the dentist where he had cavities b/​c the dentist didn’t see them. Then my husband went back for work on his teeth (for cavities) and we felt that we should get a second opinion after the work was done… come to find that he still had a cavity even though he had just gotten them done and the cavity was on the same tooth that dr. daw said he had fixed and charged us money for. So needless to say we will never go back.

When I was searching around for a new dentist I came across all kinds including a dentist who offered paraffin waxes and hot stone massages while you get your work done.
While I always love a good massage, that is not what I want in my dentist. I want a dentist who is focused on the health of my teeth getting what I need done quickly, painlessly and for the least amount of money.
That’s what I got at Dr. Daw’s office. He is the only dentist in the office so you always get your dentist and not whoever is available like at some of the bigger practices. His staff is super friendly and really helpful.
I especially love Bonnie at the front desk. I work out of town and have a 7 month old and she is always so great at finding appointments that work with my schedule as well as calling me a couple days ahead to remind me. I really appreciate how they go out of their way to help.
I recommend Dr. Daw to anyone who asks!

I have been terrified of dentists since I can remember. For that reason I have been putting off getting dental work done for some time. A friend of mine recommended Dr. Daw, as she’s had good experiences there.
I was very glad she did. The staff are very approachable and friendly. I got cavities filled and deep cleanings — they were pain-​free. The office uses Care Credit, if you need more time to pay off your bill. I also needed some paperwork filled out by Dr. Daw, and he was very accessible and helpful. Most importantly, I felt very comfortable there and have no more irrational dental fears.