Evans Transportation

I have used there services 7 times and love it. Very cost effective and joyful experience. DRIVERS are often very funny and caring

Fly back to sfo every weekend from work at Fort Lauderdale and live in vallejo. The sfo to vallejo route is lovely. Been on time everytime. The traffic of course could delay your trip into the city but it’s not their fault. The large buses that are usually used are nice and comfortable and the smaller bus needs a bit of an overhaul. Sitting in the back while going over bumps sounded like the bus was about to fall apart.
Very convenient and I’m a public transport snob. Have cash for the 29 dollars and they collect in napa or vallejo and not at the airport. Awesome. Thanks yall!

Terrible driver. On cell phone, eating, all over the lanes. Been on Evans many times, this driver was the worst.

If you’re looking for the worst customer service you’ve ever experienced choose Evan’s!!! The woman on the phone could not have been more rude, and their transportation itself is nothing to write home about. They are completely unwilling to cooperate with the airport or their customers. Might be cheap but I’d much rather pay $ 100 for someone who has manners than $ 40 for trash.

The worst. Bought a ticket at The counter at the Vallejo Marriott. Bus Driver said he came through, and announced he was here. Why wouldn’t he ask the people at the counter if they had any passengers for the San Francisco airport? No customer service. I had also contacted the napa office by phone
2 hours ahead to let them know.

Ride at your own risk! I wouldn’t use it to get to the airport unless you can take 2 earlier shuttles than arrive at least 2 – 3 hours before your flight.
Put on a known distressed shuttle On 90 815, 1850, at SFO, we were picked up by the Evans return shuttle. Prior to leaving, the driver said that the alternator was not working, and he will try to drive us back to Napa. The AC was turned off to try and conserve battery power. The battery died on just prior to getting on the Bay Bridge on the freeway. We had to get pushed by a tow truck to a safer location, then walked to a second shuttle that was called once we broke down. Once we arrived at the station, we were forced to pay for the ride and told to call the sales office by Manager (Kimberly). We called on 90 915, 1300 and spoke with Valerie and was told we were provided a service and no refund would be given. my complaint is that a second shuttle should have been used from the airport, instead of sending us on a broken shuttle to try and see if it would make it.
The last time I used Evans, the shuttle was an hour later than the scheduled arrival time at SFO. And the time before, we had the battery die on the actual bay bridge and were pushed all the way to the toll booth plaza. (CALTRANS were awesome!). A second shuttle wasn’t sent as there would be the next SFO shuttle coming at the next scheduled time. The next shuttle leaving SFO didn’t stop to pick us up as it was full and a new bus wasn’t sent. We ended up waiting for a bus from Oakland to pick us up. We ended up arriving in Napa at 0100 the next day!
Evans response: «What do you expect for $ 29, you are free to find a lower priced ride.»

I am riding on an plane an hour away from SFO. I have been planning to ride the Evans bus to a specific hotel in Napa, where my missus has a rental car already. WAIT, what is this — another $ 16 to get a drop off to the hotel I want, that is not disclosed on the website at all. That is a complete bait/​switch. I am not saying the $ 16 is unreasonable, particularly if they are running the bus to make those drop-​offs. The issue is that it is not disclosed on their website. Very nasty business practice. I just rented a car in the air and will avoid the service.

I used Evans recently to go from Napa to SFO.
Pros: The service was fast and efficient. It departed promptly on time. The driver was friendly, helpful, and safe.
Cons: Cash only. Bus didn’t arrive SFO at the expected time. Bus was definitely on the dated side.
I think the price is excellent for the service. I arrived around 9:25am to the Napa terminal, just before the 9:30 bus to OAK. When we pulled up, the OAK driver came over to see if I was headed for Oakland. He didn’t have to do that, he was just providing good service. The SFO driver was equally polite and a safe driver. The traffic we encountered was typical for a Friday and we didn’t arrive SFO until about 11:45, 15 minutes late by Evans’ timetable. I think they may need to adjust the expected times to correspond with traffic during that time of day.
All said it was a very reasonably priced service and with frequent departures to and from Napa will be my number 1 choice in the future should I return.

Can not say one bad thing about my experience with Evans. $ 39 for SFO-​Napa instead of $ 200 taxi? Yes, please. Both trips were on schedule. Buses were clean and comfortable. Drivers were very pleasant, funny and accommodating. Travelled with two pieces of luggage and a briefcase.

If I could I’d give them 0 stars. They just stranded me at the SFO airport. I was waiting for the 10:30 pm pickup and they were 40 min late. When the bus got to my terminal, the doors were never opened and the driver never got out to check for any new passengers. The bus then took off. I called their customer service and was told I was out of luck, that the bus was already on the freeway. When I told them what happened, I was told that the driver said he picked up one person at my stop. Obviously he lied, and their customer service was unsympathetic. I will never use their service again!

Had to fly home to Napa unexpectedly and found Evans Transport to get me home. My driver Ken went out of his way to make sure I got home safe. $ 29 dollars to get home from SFO is very cheap when a taxi would cost you $ 254 or more depending on traffic. My trip to Napa was was an extra hour due to traffic so a taxi would be running costing another $ 60-​$ 75 to sit in traffic. The bus will also drive to any hotel for an additional $ 16. They can’t go to personal homes. Many people left their cars at the Napa Office so they didn’t have to pay the extra $ 16 hotel fees. If I have any more flights, I will definitely be using this service as you can’t drive and park your car to SFO or Oakland for this cheap while you go out of town. Also this is a CASH service.

$ 29 for the trip from SFO airport to their depot in Napa. Another $ 16 if you want a shuttle to your hotel /​B&B (this should really be stated on the website, but it isn’t.) Our driver was a bit surly, but it was ok overall. It’s the cheapest and most efficient way to get to Napa from SFO so I would recommend it to anyone looking for that option. On our way back, we took a cab to Vallejo and then a ferry to San Francisco, which was about the same price and time frame, but less efficient if you’re going to and from the airport.

Been taking the bus weekly back and forth to SFO for the last two years. A much needed and appreciated service. In the last couple of months, it seems there is a whole new staff who are not nearly as good in customer service as the old staff was. It’s a shame. On my way to Napa, I was first at the bus and while undoing my tote bag from my suitcase, the driver asked me was I going to Napa. I said yes, and left my bag there for him to load. He loaded all of the other suitcases except mine, then came onboard to ask who’s suitcase it was. And, same driver same day, was snarky when he asked the whole bus who already had a ticket. I raised my hand (as has always been done in he past) and he said «you should have told me.»
Currently, I’m on the bus with another driver, heading back to SFO. Just not as friendly as they have been.
I’ll keep using the service, but I’m disappointed that the friendly, customer-​focused drivers are gone.
They don’t accept cash but there is an ATM in the lobby.

This is an easy way to get from San Francisco to Napa at a pretty cheap price. It’s $ 29 a person and only cash is accepted on board. Though they have a list of hotels where they can drop you off on their web page, but they’ll actually only take you to the Napa depot. If you want to be dropped off at a specific hotel, you’ll have to pay an additional $ 16 per person. It’s cheaper to just take a cab the rest of the way at a quarter of the cost since most things are super close by. Not close enough to walk though. If you don’t have cash, they have an ATM that you can use in their lobby in Napa.
Make sure you visit their website as every terminal at the SFO has their own pickup spot. It’s usually at ground transportation where the other airport shuttles are, but they have specific spot and wont stop at all of them. No reservation is required and you just show up at one of their scheduled times.
The bus is a little outdated with swirly multicolored carpet lining the ceilings. There are also some televisions that didn’t appear to be working during this journey. The ride is a little over an hour, so it’s not a big deal since there is plenty of look at on the way, especially if you’ve never been to these parts before.
I’m sure there are other ways to go to Napa, but this was the cheapest and most convenient that I found. I’d definitely take them again when traveling there!

Economical, reliable, professional. 29.00 dollars even to get to Oakland Airport. This is the way to go!

Great job to driver Gary. All normal
routes were backed up. Took a different route and got us to the airport only a little later than schedule and still in plenty of time for our flight. In fact, enough time to write this review while grabbing a bite to eat and a beer.

$ 29 for a ride from Napa to SFO. Then another $ 29 for a ride back home after my trip. Both drivers were extremely friendly! Bus was clean and comfortable to ride in. I am not really sure how anyone could complain about such great service?
I will definitely use Evans for my next trip. Just remember to bring cash as this is the only payment they accept.

$ 29 bucks to the airport?!! Sign me up!
This is the ONLY way to get to Oakland and San Francisco airports and still have money to spend when you get to your destination. The bus drivers are nice and the vehicles are clean and on time. They charge $ 5 to park in their lot. The SFO buses are more comfortable than the small vans to OAK, but I’m not complaining. My biggest issue is how few trips they have to go to OAK. Otherwise, I’m a fan!

This is, hands-​down, the BEST airport service in the entire bay area! I cannot believe the ridiculous reviews I’ve seen on this site. These guys ROCK.
The schedule is amazing, it’s ~$ 29 for a one-​way ticket to SFO and it takes only about 15 more minutes than if you sped the entire way to SFO from Napa — not including the time you have to take to find a spot, park, haul your luggage or wait for a shuttle at long-​term parking (NO thanks! My last bill for a 1-​week trip at SFO’s regular parking was over $ 200).
It’s so nice to have a zero-​stress ride before arriving at the airport and the busses are great. Roomy, nice drivers … easy, easy travel.
I always think of the Evans first when I travel from Napa to the airport & back: There simply is no better choice.

–two locations, main office in napa and a pick up at Vallejo at a Marriot
–CASH ONLY
–no reservations taken for shuttles, just come 10 – 15 minutes early
–aren’t too manny passengers, only 5 on my shuttle
–the ride is SUPER bumpy, but better than a $ 200 cab fare
–also offer private cars and wine tours
-$ 29 fare for a shuttle to SFO or Oakland
Overall, I was pleased with Evans transportation– expect for the bumpy ride, but it gets you to point A to point B on time.