They keep raising prices and making portions smaller. Went there tonight and it was empty. Had a few issues. The manager was awesome. She made the difference. One thing when stuff happens, another thing how they deal with it. She did everything right and only because of her would we go back. Love that Jack Daniel sauce. Company policy and changes are what pissed us off. The wait staff were all very good and friendly. I feel bad for them as there wss hardly anyone there. Giving a decent rating because the food is tasty and the management very customer oriented.
Rajvi S.
Tu valoración: 1 Jersey City, NJ
Writing this review as I sit here… really need to work on the customer service. Sat here for 8 mins as servers just walked by and ignored our table. It wasn’t until I asked the hostess who our server was and if she could get the server. She asked a server that was serving the table behind us and then an argument broke out about who is supposed to be serving our table. Very unprofessional…
Autumn E.
Tu valoración: 2 Somerset, NJ
We have ate at Friday’s a bunch of times but never at this location. Overall, the experience was pretty bad. We had horrible service, and the food was not as good as we have had at other Friday’s. My husband and I both got the Jack Daniels burger and they both came out with no Jack Daniels sauce on the burger or on the side. Our waitress was nowhere to be found and it took about 10 mins before an employee walked by so we could ask for some sauce. The burgers were also both overcooked. The only reason I’m giving 2 stars and not 1 is because my daughter liked her meal. We won’t go back to this location again.
Sean H.
Tu valoración: 4 South Amboy, NJ
After receiving an apology from the management which included a $ 40 coupon we decided to give them another chance. The service was much better this time.
Crystal C.
Tu valoración: 1 Monmouth Junction, NJ
Absolutely the worst dining experience I ever had. People walked out all around us. : weak drinks … Questionable alcohol content : rice mushy : waited and waited for silverware : flat tap beer : kids meal ice in middle of Mac and cheese : cheese missing in salad… They decided to how we didn’t notice that they ran out : out of BBQ sauce… Hopes nobody noticed : looked really disorganized …7 hostesses…2 families waiting??? Ugh just close the place.
Daniel C.
Tu valoración: 3 North Brunswick, NJ
Nick is a great bartender… server was nit very nice. actually rude. wish I could remember his name. food was great. great Cinco day mayo prices and sale all month…