Thomas D. Lobue, MD

All doctors and staff are courteous and respectful. I got lost on the drive over and over the phone received step by step how to get to the Murrieta location. Front receptionist was very kind the moment you walk in the door. I’ve heard from family members that have seen Dr. Miller and Dr. LoBue they both take the time to answer any and all questions regarding the health of our eyes, to which I saw Dr. Miller and was true. Glasses were at an affordable price and great choices at the Murrieta location. I would recommend my family, friends and everyone else going to Dr. LoBue’s office for your health of your eyes for normal glasses exam but medical as well! :)

Dr. Thomas LoBue is the most unethical Dr. Please do your self a favor and go elsewhere. Unless you want to deal with a sociopath who causes patients to go blind and has no empathy towards them. He needs to be reported to the medical board.

I went to Dr Miller in Dr Lobue’s office for a new prescription for stronger glasses. After receiving the 2 pairs I ordered there ($ 640), one was plain glass and the other was the exact same strength I came in with. They refunded my glasses money but refused to reimburse me for the exam that was incorrect. Not only did they not apologize for the incorrect exam, but had the nerve to say I had services rendered even though the exam was incorrect. They said there was nothing I could do and that was their final answer. But they are wrong because I just reviewed them on Unilocal to warn all of you. Hopefully I will keep someone else from this incompetent office.

Great Service I’ve been going to Dr. Lobue for 6 years and their services has always been great. Everyone of their staff seems very professional and friendly and I highly recommend them.

Dr LoBue is the best and would recommend surgery from his office any day but when I took my mum to the vision side for new glasses it was the worst experience and the most rude and unresponsive person I had met in a while. She could see better out of her old glasses than the new and the lady there tried to send her home explaining that she just needs to just get used to them. New glasses 6 weeks after surgery — you should see better and the staff should not try to usher an 88 years lady out the front door.

My eye was irritated for days. I didn’t know what was causing it but hey found that I had a piece of glass under my eyelid. Days earlier I dropped a glass bowl which shattered into many pieces. One of the pieces must have jumped into my eye. They were extremely gentle and precise getting a piece of glass out of my eye that was embedded under my eyelid. Their care allowed me to heal very quickly.

My experience was extremely positive. I met with Dr. LoBue because I was afraid that I had a retinal detachment. His nurse that did the exam was both competent and courteous. Dr, LoBue himself was the best part. He patiently explained everything to me and then showed me a video to further illustrate his remarks. He even drew a picture of the floater that was causing these frightening symptoms. He was compassionate and professional. I highly recommend him.

Staff was very friendly and Dr. LoBue was very Helpful and informative. Very pleased with my visit.

The absolute worst customer service I have ever experienced. I called ahead of making a trip to purchase Latisse and was informed that they had plenty available. When I arrived at the California Oaks location, the girl sitting behind the desk barked at me and told me to sit down unitl she had time to «go upstairs» and find what I needed. She told me she was busy and it would be awhile. We are talking about pure profit for these people. $ 125.00 just like that for Latisse, no eye exam required, just pure profit for them. After a few minutes, I was called up and paid for the Latisse. I asked for a receipt and was treated like I was asking for her first born child. On my way out I heard her yelling at an older woman and telling her to go wait in the parking lot for a shuttle. As I walked out I told the older lady that I was so sorry for the way that she had been treated and that I would call and report this behavior.
I called an hour later and the lady I spoke to told me that she would take care of the problem and that they record all conversations at the front desk. A little odd, but whatever.
I swore that I would NEVER step foot in this offce or give these people a dollar of my hard earned money again, period!