David’s Bridal

We are visiting from Maui, HI and decided to look at wedding dresses while here. Allison helped us with everything. She took my screenshots of dresses, told me what they had in store, took all my measurements and got started right away. She was AMAZING! Friendly, professional, helpful. She offered tips & advice, not just about the dress, but the wedding as well. I would definitely recommend this shop to others, & when it’s time to find bridesmaids & flower girls dresses I will be asking my step-​mom to pick them up with Allison and ship them to me, as well!

I went to this location and I had to exchange my dress due to my now husband and I moving our wedding from November to May! My family and I went on a Monday and my wedding was that Friday and we had one of the best experiences with Erica!!! She listened to all my requests and exceeded my expectations. I would recommend this store due to their excellent services and their understanding for last minute dress exchanges! They even did complimentary steaming!

I loved this davids bridal Emily was wonderful and found my dress. I had a wonderful time felt welcome and I wouldn’t have wished for anyone else to fund my dress. She didn’t rush us at all

I’m giving the store 5 stars because of their associate, Rhyan, who is a godsend. I live in Boston and tried on bridesmaids dresses in the area. I found the right fit and waited 8 weeks for it to arrive. I didn’t try it on when I got it and I had not gained weight so I felt it would be fine. My thought was to just hang it up until it was time for the wedding. Well, I arrived in CA and tried it on. It did not fit. It wasn’t far off but it was snug and the zipper probably would’ve busted. I called the store hoping and wishing that they’d have the dress I needed to replace it. It was a shot in the dark since we had to to get the original dress from the warehouse and it took 2 months.
Anyway, Rhyan, the angel that she is, helped me trouble shoot (I.E. Try it without the bra, check if the zipper needed to be waxed) but nothing. She talked me down off a ledge and assured me she could help find a solution. She ended up finding the exact dress I needed in Texas and had them overnight it. The wedding was days away and I was scared that it wouldn’t come on time but Rhyan took care of it. She called me to come in when it arrived. I tried it on and it fit perfectly.
We did an even exchange and I was on my way. The wedding went off without a hitch and the bride was none the wiser.
Thank goodness for Rhyan’s impeccable customer service skills and personable nature. She’s certainly an asset.

Out of all the bridal boutiques and shops I’ve been to on my hunt to find a dress, this David’s Bridal location has by FAR been my best experience. I’ve been to a few designer boutiques and yet they still didn’t have the service and warm environment offered here. I cannot say enough about how AMAZING Indhira is. She patiently worked with me to find a design and dress to fit both my style and body. I absolutely enjoyed the day and experience, It felt like friends helping me pick a dress instead of the usual pressure and sales techniques. Kori is fantastic too, she found a payment plan that worked for me and I felt comfortable with.
At the end of the day the seamstress couldn’t do the alterations I had in mind, but I am still highly impressed with the care Indhira and Kori offered!

Thank you, thank you, thank you!!!
Kayla was great! I am not a shopper at all especially for myself so shopping for a maid of honor dress was not something I really wanted to do. I told her my basic idea for a dress and she went with it. Not only found the right dress for me but also helped take pics for me to send to the bride for final approval. No stress and in and. Out of there in no time. Thanks also to Danielle for helping me get the dress ordered and answering some of my last minute questions. Overall great experience!

Great customer service! They were so nice and we got exactly what we needed. Took less than 20min. Had necklaces and shoes picked out and everything. Most stores are pushy and annoying but they were great. If I ever have a major event I’m going back to them. Sizes range to like 24! So also good for voluptuous ladies

I drove all the way from Oceanside to check out a dress I’d seen online that wasn’t available in any stores near me. It was literally the only dress I’ve seen that didn’t have a thousand beads and appliques and etc all over it, which is perfect– I like really simple styles. It was on sale though, so I was trying not to get my hopes up. I called ahead and made an appointment with Marlana and she was so great to work with. She definitely «got» my style and found me lots of fun things to try on. I ended up choosing the simple dress I’d come in to check out, which IMO is nothing short of miraculous.
I also have to say that I appreciate that not only did she not act like it was weird at all that I brought my guy best friend with me, she also didn’t blink an eye at the fact that I’m marrying another lady. It was a relief to get treated totally normal.

Went in as a last resort told them what I was looking for 20 minutes later I was walking out with the dress/​shoes and accessories I needed for my sisters wedding. Thank you for being so helpful and nice. Highly recommend for anyone looking for the right dress.

Went in today to look at wedding dresses with my mom for her wedding. Emily took over for another stylist my mom spoke to earlier in the day. The store was kind of busy and Emily had a couple people she was working with but she handled it like a pro. She always asked how we were doing and if things were good she said I’m going to check with another bride and be right back. She always came back and was available if we ever said we needed help. We found my matron of honor dress and shoes and my mom decided on a beautiful wedding dress. Her size wad not in stock but it could be ordered my mom was thrilled.
In addition I am engaged as well and while I wasn’t planning on looking for dresses for me I happened to look at the clearance rack and looked at a dress and my mom said try it on. Emily was so helpful and took pictures and assured me that it was ok to get a dress now even though I haven’t set my date yet lol.
Very productive day with a great staff. I could tell they were really busy but they didn’t show it and helped each other out
Pleasant experience

I had such an amazing experience at David’s Bridal Murrieta when picking out my wedding gown and also when I returned to pick out bridesmaid dresses.
Dawn was my personal stylist when shopping for my wedding gown. She was great! A few weeks later, I came back with all five of my bridesmaids and my mom and we picked out bridesmaid dresses. I wanted all my women to have different dresses that they were comfortable in so needless to say, we were a handful. Emily was so helpful and nice and overall amazing. We of course, went over the hour they had blocked for us with Emily so another stylist stepped in and assisted us, while Emily popped her head in periodically to make sure everything was running smoothly. I didn’t catch the second girl’s name but wish I did because she was great too.
Once all the girls picked their dresses, I popped my head to the register to see if my gown was ready. I wasn’t expecting it for another week but I thought I would just ask. Turns out, it was! And they had someone there a minute later to help me try it on. That was so cool! It was a great surprise. Once I tried on my gown and all my women picked theirs and we were getting ready to leave, Emily popped her head in once again to compliment me on how great my dress looked [ she said it caught her attention from the other end of the room :) ] and also how good my bridesmaid’s dresses look together. It was really sweet of her.
All in all, I am so unbelievably happy I went with David’s Bridal. I wouldn’t expect that level of care and customer service at such a large store but the team at the Murrieta David’s Bridal really went above and beyond. Thank you so much for a top notch experience.
Katharine

Christine is wonderful! Thank you Christine for helping my daughter confirm that the dress she decided on a year ago is still the right choice. You were awesome making her feel great! Her dad and I thank you, too!

We went shopping here on 3÷6÷16 to find ‘the dress’ for my daughter’s June wedding. We had the pleasure of having Indhiri as our consultant! This was our first day of shopping and really had no idea what she wanted. Indhiri was very patient and knowledgeable about all types of dresses. We left to go have lunch and decided that there would be a ‘yes to a dress’. Unfortunately, Indhiri had left for the day but just wanted to thank her for all of her help in making this mother of the bride a very happy one! Dee M

Today I had an appointment with Brittany to find my wedding dress. I found my dress right away and was surprised everything went so smoothly. I didn’t even have to try on a second dress. Brittany was so sweet and helpful and showed me every option and accessory to go with my dress. She even made me and my mom cry at the end because we were so happy with our experience. The prices were reasonable and they even had sales so we left with pretty much everything I needed for my wedding. Also, at checkout another associate named Trina helped get my dress ordered early so I’m not stressed about when it will arrive.
Overall, I’m so glad I went here first and I’m extremely excited about my dress. Thank you so much girls!

The customer service at this location was great right from the moment we walked in the door. Yahaira was the consultant who helped me and she listened to what I wanted and kept me calm when I started feeling overwhelmed by my very opinionated mother. She was very professional and understanding. I showed her the different dresses I pinned to give her an idea of the type of dresses I liked and the second one I tried on was The One! She was amazing!

so my first time trying on dresses and it was a great experience ! not only did they beautiful dresses but my helper of the day was this lady named Kristine P. She made me and my maid of honor feel comfortable and not only that, she knew exactly what I was looking for. Every dressed she picked out from what i described to her where beautiful ! thank you Kristine hope u read this
i recommend going to her. plus her makeup is so pretty and she is super nice

This review is for Lisa! She is great! I special ordered my dress from DB store in another state, but when it came in, there was some wonky bulging fabric on my dress. I brought the dress in, and Lisa had me try on the dress immediately so she could see what I was talking about. She agreed that there was something weird in the dress, and called out the alterations woman right away. They were able to fix the dress on the spot (we came in on a weekday, and only 1 other shopper was in the store), and didn’t charge me for the bizarre alteration. While we were waiting for the dress, the sales woman kept us posted on progress. I would have preferred the dress wasn’t all weird to begin with, but Lisa really impressed me how she turned around the unfortunate incident. Fantastic customer service! The dress is perfect now!

This was the worst experience! Made the appointment on line got a confirmation, didn’t have it. The dresses for trying on were ripped and they did not have a selection of sizes. If we wanted to try something we had to go through the racks the girl was no help at all in picking out things to try on. The bride to be should not be in tears during this process. It should be exciting and fun and happy! This was anything but. I will steer people away from this store. Just awful!!! If I could give negative stars I would!

First let me give you some background… this happened to me at the Oxnard location…
About two months ago, I visited the Murrieta store (located in the Village Walk Plaza). I tried on a few dresses, but knew the second I tried on wedding dress, WG3482, I found MY dress.
I contacted the Murrieta store and spoke with Kori, September 28. Unfortunately, MY dress was sold out at this location. However, Kori was able to find MY dress at another location…145 miles from my home. I contacted the Oxnard store (located at 1865 East Ventura Boulevard). MY dress was there!
I made the purchase over the phone and asked if the store could possibly hold MY dress. Natalie said, «No problem and that MY dress will be in something called «Manager’s Exception». Since I was coming to Simi Valley to visit my family the next day (September 29), to ship MY dress to me was not necessary.
We arrived at the Oxnard location and I was on cloud nine! I was filled with so much excitement, that when I walked in my store, I think I was I was actually skipping!
There were two women at the front counter, checking out a woman who found her dress. There was a woman with her small child and two other associates in the store. After the woman made her purchase, Ashlee walked her out with dress in tow. The other woman (store manager) went back to finish with the other customer.
When Ashlee came back in the store, she greeted me, was friendly and asked how could she assist me… I explained why I was there. Ashlee appeared to have a question. She excused herself and went to speak to the store manager. From where I was standing, I could hear how the store manager was speaking to Ashlee. The conversation was totally inappropriate. I could hear how disrespectfully Ashlee was spoken to.
Ashlee came back and she was obviously shaken by the conversation she had just encountered. A store manager myself, I was surprised the store manager, didn’t take this opportunity to coach Ashlee in the moment. What a wonderful opportunity to coach her. But instead, the store manager, belittled Ashlee and made my excitement, turn to complete disgust.
I was so upset and taken back, I approached the store manager, as she was standing with a male associate and expressed my disappointment. Yes, the store manager apolgized. But the damage was already done. She took my excitement and turned it upside down. She ended up helping Ashlee and appeared like she cared.
MY dress was presented to me in a plastic bag on a hanger. However, I was not asked if I wanted to try it on, nor was I shown the dress. MY dress was in a plastic, none see through bag, hanging on a hanger. I was not asked if I wanted to see MY dress, instead, it was just hanging there.
I grabbed the dress and walked to a dressing room, where I proceeded to try on MY dress. I wanted to show my mother and daughter MY dress. It was about 7 minutes until the store closed and yes, I understand the store associates wanted to leave. But I knew I could get MY dress on, change back into my clothes and be out the door by 9:00.
When I took MY dress out of the plastic bag, it was soaked in some chemical. I wasn’t told that the dress was treated with something, nor did I know the dress was WET! I feel MY dress was possibly damaged with what ever was sprayed on the dress. I will have to take MY dress to a dry cleaners to see if there was any damage.
Yesterday, October 5, I received a call from the District Manager, Laura from the Ventura County area… she listened to my issue and addressed it immediately. Thank you Laura!
Today, October 6, I arrived at the Murrieta location and was taken care of immediately! The manager was professional, concerned and addressed my issues with professionalism. This store will clean and press my dress.
A HUGE THANK YOU to all the Murrieta staff and a double HUGE THANK YOU to KORI!

This is the worst David’s Bridal I’ve ever been to. Their seamstresses are horrible and way over-​priced. Not to mention, how rude they get if you question the way they want to alter your wedding dress!
I suggest the Riverside Location if you’re in the area. Jeeze… it was supposed to be a happy day picking up my dress and it was just horrid. I said I would be getting my dress bustled elsewhere and they automatically turned rude. Not even a «have a nice day» or «goodbye» when I left. Their corporate office should be disappointed and should do some retraining at the Murrieta location.