From start to finish this was by far the worst visit to Applebee’s, ever. My family loves Applebee’s but this was the first time going to this location and we will never go back. When we arrived there was a 30 min wait time, we decided to wait outside. After 15 min and seeing several groups of people exiting, we decided to go check on the wait time because it didn’t look like anyone was being seated. There were 3 hostesses standing there and when I asked why people weren’t being seated(there were 5 empty clean booths and 3 dirty booths) one of the hostess replied«we are short on servers». I can respect that but when she then looked at the other girl and asked if that was good, I felt like she had just lied. If that was the case then why are there 3 hostess, why aren’t they cleaning tables or helping with getting drinks or something. After another 20 min a group of 15 left after being there for almost an hour. We decided to wait only because we had already waited this long and to be honest the other restaurants in the area had the same wait time(we called during our long waiting period). Finally seated there were several waitresses and waiters, even the mangers were helping. I can’t understand why there was such a long hold up. We order and get our food in what was a normal timeframe. Food was cold and tasted like it was reheated. I got mashed potatoes that tasted like they were from a box(never have they ever tasted like that), my veggies were cold and mushy, my husbands enchiladas were cold and the rice was hard. I pushed the«call» button on the table top computer to have our waitress bring me another drink; after 10 min there was no waitress & no one else helping. I had to get up & go to the back and ask someone for it– ridiculous. Apparently the waitress went on break but she never asked if we needed anything before leaving. By far the worst visit
Judy H.
Tu valoración: 5 San Diego, CA
Jimmy the bartender/server is THEBEST we have experienced! Super personable, friendly and was great to our daughter even brought her a desert. If you are looking for outstanding service find Jimmy.
Kelly B.
Tu valoración: 4 Wildomar, CA
This place has amazing happy hour specials, especially during sports events. The bar staff is fun, personable, and entertaining. Every time we have gone in the food and service has been great, even on the rare occasions we bring our kids(under 1years old). It is always our first choice when we have a Mommy-Daddy date night away from the little ones.
Mark K.
Tu valoración: 2 Temecula, CA
One of the worse«steaks» I’ve ever had. I put that in quotes because I’m not sure it was really steak. It was cooked fine, but had the strangest texture. Never had anything like it. The strange thing is it didn’t taste horrible, but it didn’t taste like steak either. On the bright side, the pretzel appetizer wasn’t bad. Seems to be deep-fried which is weird, but it works. Their burgers aren’t bad either.
Ryan M.
Tu valoración: 1 Wildomar, CA
Only giving 1 star because no stars is not an option… tried taking my parents out for a nice dinner to be sadly disappointed. .while other tables sat after us had there meals and had eaten them we still had none. Finally our food came out and all but one were cold. Sent back my meal to wait forever for my meal to be re cooked, after everyone in our party had finished and mine still was not out. I asked to cancel my meal after waiting and then was handed our bill to be told«we took off your chicken» …what a joke… over 11⁄2 hours to not even get a meal. .we will never be back
Jennifer L.
Tu valoración: 1 Murrieta, CA
Last time I will ever go to Applebees, clearly not a manager in the place cares about customer services or food. Almost 1 hr and no food on table when came only one meal warm, the rest stone cold. Clearly the one that was hot was recooked and the rest served cold. To add insult to the meal, my daughter never received her meal and we were told that they didn’t charge us duh! So basically $ 43 for 2 meals and a kids meal no drinks. Applebees you suck, thank you for making me appreciate the good service I get at other restraints because you just don’t care. Last time you get a dime from me!
Caster T.
Tu valoración: 3 San Diego, CA
Folks, it’s Applebees. It’s somewhere sandwiched in between Dennys and BJs on the food pyramid of chain restaurants with something for everyone in the family. My kids and I came here a while back and everyone got what they wanted. The food is good, service is what you expect, décor is standard applebees. It’s not that the food is bad, it’s just that it’s forgettable. Their burgers have improved which is nice… and the chocolate cake ice cream thing is good. The service at this location is good as well. My big gripe with Applebees is all these touch screen kiosks on the tables. Like seriously? Why does each table need another touch screen digital device? It’s already hard enough to have a family or friend dinner without everyone being glued to some flavor of the week cell phone game or some hit new series on Netflix. Everyone is glued to their phone enough and it’s sad that the world now wants touch screens on the desk. Me personally, I like talking to the server and communicating the old fashion way via speaking to them rather than placing an online order via a touch screen kiosk on the table like I’m ordering a pair of blue jeans from Amazon. I’ll be back to Applebees of course… we all come back.
Eb Y.
Murrieta, CA
Food is nothing special but it’s a good place to take people who don’t have an adventurous palate. Good place for some casual drinks and maybe an appetizer or two.