Express Watersports

They have all of the sports they offer (banana boating, paddle boarding, jet skiing…) entering and exiting the water in the same little spot, which proved to be problematic for me because within the first 5 minutes of paddle boarding a jet ski wave knocked me off my board into the shallows (covered in SHARP shells and rocks) and I twisted my ankle so badly that for the next three months I was having issues with it. The manager was nice enough to say that she would issue us a refund for half of what we paid since we would not be able to continue or come back, which I thought was very, very nice considering we signed a waiver and were still out there for about an hour (we bought 4 hours of paddle boarding for two people for around $ 120, and for the rest of the hour I sat on my board since my boyfriend wanted to continue for a little while). HOWEVER, after my refund was not issued to my card after two weeks I began to get suspicious… I called the store multiple times and each time I was either hung up on or told that the manager would call me back later that day (which NEVER happened). I ended up calling my bank and they had to open and investigation and my bank ultimately refunded me the whole cost because they said the business was giving them the same run-​around. While the employees themselves were very nice and it was very nice for the manager to say she would remind me, I feel that if she said I was getting a refund I should have gotten one! I personally will not be returning to this place, mostly because of how all of the sports are confined in that small area before you get out into the main inlet (which is also small and VERY hard to paddle board around). If you are more experienced with paddle boarding or are perhaps jet skiing or something else this place may be a good fit for you, just BE WARNED!

Express water sports is the best choice for any aquatic adventure you are seeking while you are in Myrtle Beach. The extra price is worth it because most all of their activities are cost guard inspected and approved. We went parasailing and my experience was very safe and enjoyable. We even saw dolphins, pelicans, & sharks on the boat ride to the parasailing point! If you’re looking for a scenic ride before and after your parasailing adventure choose this as opposed to the banana boat rides that are rough. Make sure you check the weather before you head out because you don’t want to go when the sea is raging or when wind gusts are above 10mph.
*This places offers the LONGEST (12 min) & HIGHEST (500 ft) parasail rides*
*call ahead and ask if your adventure is still scheduled because they do not call people in a timely manner*

Me and my two boys, 17 & 12, loved the experience. The crew was friendly and efficient.

Disappointed. We went for the dolphin sightseeing cruise. I understand they can’t control if we see Dolphins but they sold too many tickets for this cruise and there was not enough seats for every one. Many had to stand. They also had upper deck for approximately 6 people and asked that people rotate to allow everyone the opportunity. Unfortunately those on the upper deck were rude and did not move at all. I feel the staff should enforce so everyone has a chance to sit up there if they desire. On the way back the diesel fumes were overbearing. Boat is multipurposed and is not a relaxing cruise boat. On the way back the crew had to clean the windows on the boat while we were still cruising. The wind caught his water bucket and water sprayed all over us. Why do they clean the boat during the cruise. If the crew is working for tips perhaps they should work the crowd and mingle. I will not go there again.

We went on the Sunset Cruise and had a wonderful time. The length of time was good, the boat was clean, and the staff was great. The price paid was well-​worth it: it included an hour boat ride through the inlet and rum, wine, and/​or snacks. We would definitely return and do the cruise again.

We went out today on the ocean site seeing and dolphin tour. I know it’s not the captains/​crews fault that we didn’t see dolphins. My main upset was we were told they would give us a discount because we didn’t see the dolphins, I went into the store right away and told them what the captain said about the discount. Well, the only thing they would do is give is a discount of $ 2 -$ 5 off our NEXT purchase. We are out of town and don’t have time for another event. So, I asked them to credit my account for the discount they were offering. The cashier told me it couldn’t be done. That’s crazy for the amount of money that we spent on this tour! Sad… I would have loved to write a better review than this.

Great folks and an enjoyable experience. For a simple scuba trip or for certification, these folks know what they’re doing. The dive sites themselves are the best SC has to offer, which isn’t saying much, but they definitely make the best of it.
If you’re going to get a certification, ask for Reed when you call to set it up. Good guy and very knowledgeable instructor.
As far as the boat and the crew– they do a very good job of getting you there and back safely. The Boat Captain is a surly blonde headed guy who sticks to details. Regardless, great trip and I hope to do it again soon.

family took the dolphin tour. Were out less than an hour and a half from start to finish. Saw absolutely nothing except a few jelly fish floating by. Capt was friendly but was busy texting on his phone most of the trip instead of trying to locate dolphins. For the price we paid we should have gone to the other tours that guarantee dolphins or you get to go again. Very disappointed in this experience and will not be back to this business

I had a bad experience with this business. I was on a trip to South Carolina with my boyfriend. I looked on their website and read about their Dolphin Sightseeing tour. I read through it, and the website emphasized that you will see dolphins, there were pictures of dolphins on the page. I have been on a whale watching tour before, so I know that you cannot control animals and make them appear. However, the website DID NOT SAY that dolphins are not guaranteed. I called them, TWICE, and two different bored sounding employees answered both times. I asked them what times are best to see the dolphins, what weather, etc. Both times their replies were «They’re always around.» Even after asking again, they’d just say «Well… they’re always around.» So I’m thinking huh… that means that they must have a way to always find them. We paid for our tickets, which weren’t THAT expensive, but for the service I ended up with, it was not worth it.
We get there, get on the boat, and begin the tour. The tour guide was not great… he kept saying «If you see that, over there.» and wouldn’t think to say if what he was showing us was left or right, so I’d be looking all around trying to find what he was referencing. Tour aspect was pretty boring, not much interesting info. but, might interest you, maybe… probably not. Everyone on the boat looked pretty uninterested. Finally, we hit the open ocean. Oh my god, it was SO rocky. Again, I TOTALLY UNDERSTAND they can’t control weather, but I am from somewhere where I’m never around oceans so I didn’t know they could be THAT rocky. I get really bad motion sickness. I was unable to enjoy any part of it because I was focusing really, really hard on not throwing up everywhere. Again, nowhere on their website did they warn of this. Had they mentioned it, I would have never bought tickets because I know myself well enough. I could barely look out at the ocean, and finally the «helper», I guess on the boat noticed I was sick and brought me a plastic bag. I threw up several times during the ride. The ONE positive thing I have to say is that the boy on the boat was incredibly nice to me and didn’t make me feel bad I kept throwing up. I left a tip that I really hope went to him.
After it was done, I wrote an email to the company saying how I was very disappointed and felt misled. I was hoping for some reimbursement for the over 50 I paid for it. The response I got left an incredibly sour taste in my mouth. The response was so rude, and over the top. They used so many exclamation points! And stated many facts as if I were some kind of idiot! And used smiley emotes :)! They told me all about how OTHER companies use illegal means to get dolphins, how they can’t control weather, dolphins, etc… When I had told them my problem was that their website AND employees did not state that dolphins were not guaranteed (with no refund), or about the possibility of extreme rockiness. I’m not an idiot. I truly did not appreciate how they talked to me. They came off incredibly smug and pompous.
There are many positive reviews for this place. I’m assuming that this place is probably, usually good. I’m sharing the bad customer service because I think it’s important that they know treating customers like idiots is not okay. I gave it 2 stars instead of 1 because:
1) The kid on the boat who really was very nice and helpful
2) They DID change their site, at the bottom, it now says that dolphins are not guaranteed and for people with motion sickness to take precautions

Family and I, 10 total, took the Dolphin Sightseeing boat ride today. It was very fun and really worth the money. I would do it again and recommend to anyone visiting the area.

Took a group of 12 to waterski. Our ranger took us out the inlet and let us ski for an hour. Everyone had a blast. Brand new skis are fast — faster than you need to go!
People behind the desk were very attentive and quick to get us thru the paperwork.
They hold your car keys for you so no need to rent an additional locker. They have a private dock to store your shoes. It’s the little things.

Went parasailing for the first time and the overall experience was good. The crew was very knowledgable on our trip and kept it fun while keeping our safety at their focus. The rides last about 10 minutes per group and your whole trip is completed in about an hour and forty-​five minutes. If it is too windy you’ll have to reschedule the appointed time. (Make sure you call ahead, because they don’t seem to make informing you a main focus)

Three words SO. MUCH. FUN. The reason I came to Express Watersports in the first place was because of its rating on Unilocal at first I was a little discouraged because it was a little far from the boardwalk but I had sook much fun. I did the banana boat ride with 6 of my family members, Elizabeth was our captain and she took us for an amazing fun ride. My Nana who’s 65 years old had a blast ^_​^ lmbo we even got to see some dolphins one tinsey little gripe tho it was a little confusing because the address on Unilocal isn’t the right address so when coming put in Express Watersports in the GPS and it will lead u right there. Banta boar perfect for kids and adults a like 10 out of 10 in my book. For all who go you’ll have a blast ;)

My family hired Express Watersports for a private charter to deliver my mother-in-law’s ashes to their final resting place near Paradise Reef. We were met with a very professional staff and crew, who helped us make our trip a special one that we will remember forever. They provide us with a beautiful card and noted the GPS coordinates for us so that we could revisit the exact location in the future. After hearing us discuss the possibilities of seeing Dolphins with my 6 year old niece, the captain spent the last half of our charter experience following a small pod so that we could all see the Dolphins and capture some great photos. I would certainly use Express Watersports for a private charter again!

After a horrible trip to crazy sisters, this place saves our final vacation day. 4 jet skis rented and the best guide we have ever had… Ask for Stewart if you go, she was awesome… We will be back!

Had so much fun parasailing that my husband and I had to go back the next day and give jet skiing a try… Our vacation has officially been made! Great staff and tons of fun

Rented Jet Ski’s here while on vacay in Myrtle Beach last week. My husband was reluctant because it was a 30 minute drive from our resort. Let say, it was well worth the drive. The staff is very friendly and professional over the phone and in person. The ski’s are literally brand new and totally awesome. We did the 1hr. For $ 99, again well worth it. Our ranger took us approximately 15 minutes away from the inlet and gave us a huge area to have fun. Not sure if it was the time of day (11:00 on Tuesday) or if this is normal practice but we were the only people in the area except for the occasional boat that passed nearby, but still not directly in our vicinity.
The only reason I am not giving this place 5 stars is for the following reasons 1-​the paperwork is too extensive and should be made available on line, so that customers can fill it out on-​line and sign the printed hard copy upon arrival. 2-​the life vests really grossed me out. They are really dirty and smelly. I understand they are constantly wet and there’s that usual smell that a life vest may have when used a lot but these were not a good look or feel.

Went parasailing. Compared to other companies on the strip that offer parasailing, Express Watersports takes you higher and keeps you out longer. Guides were awesome and very professional (John and Johnny). Wife is a little scared of being dipped but they assured her she would be ok and her experience was good. Shared the trip with two other families so while they were riding we were able to sight see and catch glimpse of the sea turtles and other things out. Overall 5 star!

Very friendly staff both on the phone and in person! We dove the Richmond City wreck and definitely recommend it. The staff provides water bottles and tons of fruit for between and after dives, but we were glad we packed a lunch because you don’t get back from the dive until 3:30.
The wreck had tons of fish, a few harmless (but big) sand tiger sharks, and we were even visited by a bunch of dolphins!
My only complaint is that I wish the staff checked in all the rental gear first before worrying about all their own gear at the end of the day.

1. Location – easy to find building. It has signs for SCUBA all over. There is a small pool in the front of the building (near the road) where people can experience «Discover SCUBA.»
2. Staff – When I first called this place, I didn’t expect them to answer the phone because it was about 7pm. I only called to see if I could leave a message. However, I was surprised when they picked up the phone. They were very helpful and extremely friendly. A+ for customer service.
3. Gear selection and equipment servicing – From what I saw, they sell aluminum 80’s, wetsuits, fins, booties, etc. The staff is very helpful and they are affiliated with PADI.
4. Dive boat charter – the boat staff was very friendly. I’ve been on numerous dive boats and I enjoy how they operate: 1) Arrive at 8 in the morning to sign your waivers. 2) Pick up any rental equipment/​tanks that you might need. 3) Load up your equipment on their truck. 4) Walk across the street and wait till they load the boat with the tanks and gear. 5) Pick a spot on the boat. 6) Listen to the safety brief and you are on your way. 7) Prior to arrival to dive site, gear up. 8) Dive, Dive!
Overall: There are people that drive 4 hours just to dive with Express Watersports, which says a lot about the helpfulness and reliability of their staff! Dive with these guys! You will not be disappointed!