Sephora

The salespeople are usually helpful. There are so many things to test but aren’t always in stock. Even though products can be delivered to your home, it can take months.
They have a shopper point system to get free things, but their prices are ridiculously high.

I don’t make it over to the huge Sephora all that often, but had the chance tonight when we were in the area, killing time before a dinner reservation. I mostly went into the store because my best friend was looking to replenish her favorite sparkly Sephora brand lipstick; I’d had no intention of making any of my own purchases, but then I remembered there was a type of product I was interested in learning more about.
I found a couple of employees chatting back in perfume, and approached a girl named Caitlyn for assistance. I remember her name because I was impressed she had asked me my name and then introduced herself to me. She wanted to find someone knowledgeable about the Bumble and Bumble Surf Spray, and she did. Not even a minute later, a new sales associate was there to give me details about the product. I wish I knew her name, because she was fantastic.
Although she herself does not have the hair type for the product, she told me that it is a popular product and many women ask for it. Since I do have a natural wave to my hair, she said it would accentuate that wave as well as add volume and body to it. I’d left my house in a rush, and had semi-​damp hair at the time we arrived at the mall. Even better, there was a tester bottle of the sea spray, and the sales associate spent quite a bit of time with me as we experimented with spraying and shaping my hair. She even volunteered to spray and scrunch my hair for me! I left with my own bottle just a few minutes after testing the product.
I was super impressed with the customer service experience; couldn’t have asked for a better visit, and I love the way my hair turned out. I’ll definitely be using all the great advice I was given this afternoon.

This Sephora was pretty legit, like all other Sephoras. I pretty much think I have a blackout experience every time I walk into one of these stores because I am taken back by how much amazing stuff is in there and then when I leave I don’t remember spending $ 250. It’s a problem.
BUT! I came here for a return and the return process was smooth and effortless. I simply went up to the counter, told the nice lady my situation, and she was more than happy to help me.
I find the people working at Sephora to be really pleasant and friendly and they are always willing to help you. This store was no different. With the high quality makeup products, friendly staff and awesome atmosphere, it’s no wonder I keep coming back!

Great products, as they would at any Sephora. But the staff are very immature and unprofessional. I’m greeted a thousand times when I walk in and hounded when I don’t want to be but can’t find help when I actually need it. They act rude and condescending. They’re rude to a friend of mine when she comes in lately as well. Need a serious attitude adjustment and a crash course in workplace professionalism.

Horrible customer service. I waited for 15 minutes and asked 4 people on staff to help color match me since makeup forever has changed their line and no one assisted. I finally left and will buy online.

I am a product junkie and being a VIB Rouge member, I spend a lot of money at Sephora! I really like this location. I come to Utah a lot from Wyoming and I like coming in here while my husband is across the way getting a shave at The Art of Shaving. I like to browse the products and shop at my own leisure and the staff here have always been helpful but not overly eager. I also love Sephora because they sell the Kate Somerville line of products which is the only line I’ve found that works on my acne and helps fight the signs of aging. They also sell The Healthy Deodorant which I cannot live without because it is the only one that doesn’t give me weird bumps in my armpits. Yes, they can be a bit pricey, but if you find a product you love and are true to, you can’t beat it. They are always good about giving out samples too which is great.

I can’t say enough positive things about my experience with Ashlee! I walked in and her makeup was perfection, so I felt good about my chances of having my Halloween done properly. I had a Halloween Party to attend, and I needed to become Red Riding Hood. She absolutely nailed it and then some! You can tell she’s super passionate about her career. She made awesome product recommendations, and helped me learn some tricks of the trade!

I really really really want to leave a 2 star but I’m in a generous mood today and I’ve had decent experiences with Sephora in the past. (Some even amazing but I’ll leave that 5 star review on the deserving store.)
So I’m one of those people that either looks like a model with professional make-​up or I look like cat turds in bronzer and mascara. This was a cat turds kinda day — I was last minute wedding make up shopping so I was frazzled, not feeling great after suffering from bronchitis and I just friggin wanted to walk in, have one of they’re usually over-​zealous sales girls color match me and recommend a concealer and send me on my way.
WELL let’s start by saying the 4 employees at the front of the store running their mouths like a bunch of 80 year old New Jersey widows looked at me like I actually was cat turds. The kind that come from my sphynx cat. With a vomit inducing stench.
I had to walk up to said group of women and ask to be color matched. I was told I would have to wait so they could get somebody to do said service and to walk around and shop for a while.
Ugh. Really? Can’t you just do it really fast? Was what I WANTED to say, except I’m passive aggressive to this Unilocal review will have to suffice.
In any case — the 2 minutes I was promised turned into 10 and my equally grouchy husband was getting impatient. So the make up artist in me said «EFF THEM JUST PICK IT YOURSELF!» So I did.
And I marched my grouchy ass to the check out where I snottily reminded them I needed help with color matching BUT DONT WORRY I FIGURED IT OUT AND ILL RETURN IT IF IT DOESNT WORK! By that point the associate they apparently ‘hand selected’ to deal with cap’n cat turds showed up like she had been looking for me the whole time.
Sorry sister! Wasn’t born yesterday. Talk to the hand.
The End.

The girl at the register was not helpful, and didn’t give me the time of day when I was clearly looking for a certain product. Plus, the employees are no where to be seen!

I went to Nordstrom to get my usual stuff but I also wanted Smashbox foundation primer — which I quickly found out they don’t carry — so off to Sephora I went.
It’s a mixed bag, I think.
Pros: They had everything I needed — and at about the same price. Unlike Nordstrom, I felt very free to browse and I didn’t get hassled by makeup people to try this and that. I was able to get my products, look around a bit, and get out.
Cons: DIRTY. The place is a mess! There was smeared makeup on displays, and the place was filled with preteens and it was crazy loud. The Nordstrom cosmetics areas gets noisy too sometimes, but at least it’s clean. Also, checkout was a tad slow, but it was busy — so that’s OK.
Overall? I’ll probably go back once in a while, but I’ll still go to Nordstrom whenever I am trying a new product, or whenever I don’t think I can handle the zoo at Sephora.

I feel like a kid in a candy store here. There is every kind of makeup, shampoo, face products, and perfumes. The staff is very friendly and they will do a free makeup application with a $ 50 gift card purchase. I personally adore the makeup artist Zack. He can really find great products for my face and he is not pushy at all. It is much more lighthearted here than other places (read: snooty Nordstrom sales people). Go… enjoy. buy!

I will happily say that I am officially a Sephora convert. Yes, I used to sing praises about Bare Escentuals, but I have found that the customer service of Sephora trumps Bare Escentuals by a landslide. Not only can I get Bare Minerals at Sephora, but their staff members are so much more helpful and a lot less intimidating.
Yesterday I went in just browsing some foundations I was considering buying, and I have to admit, I was looking a little lost. My skin tone has always been something that I’ve had a hard time matching, especially because I have yellow undertones. So there was a wonderful staff member who helped me find my shade, tried it out on my skin, and completely didn’t pressure me to buy at that moment because foundations (esp. at Sephora) can tend to run a little high. She ended up making me samples and giving me great recommendations for my skin type and even deterred me from wanting to buy the more expensive foundation I was looking at because it wouldn’t work for my skin type. I appreciate that immensely, my wallet does as well.
So the prices here do run a bit high, but for the quality of the products and the knowledge their staff members can give you, its well worth the investment. Also, when you buy high quality products, they normally are much more pigmented and will last you a longer time than some drugstore products. At least that’s what I say to justify spending my money here… darn you Urban Decay.

Makeup Makeup Makeup… I just love it and therefore I love Spehora! Not only do they carry great brands like Urban Decay, Nars, and too faced– but they have fragrances and skin care essentials too. You can try most anything there and even get a smaple to boot!
You can make appointments for special occasions, and have someone teach you the basics of makeup application or go for the more advanced techniques. This is the only one in Utah that is full size. There is a small Sephora in the JC Penny stand alone store in Ogden but it doesn’t carry the same perks as this one!

I enjoy and dread trips to Sephora. The selection is amazing, and they have a ton of cool stuff that you wouldn’t expect. I dread trips here because anyone I go with will get distracted and stay here for hours looking at the products. I know what I want when I go in, I buy it, and then I get out of there as fast as possible! All of the workers that I have talked to are super nice, and will give you a sample of anything that you ask for. They will show you every product that would go well with your features, and give you advice on what you should avoid. They carry higher end makeup lines, and those don’t disappoint. Some of those eye shadows have some hilarious names (browse the eyeshadow section and you’ll see what I mean). I’ve never walked out of here empty handed!

Everyone was helpful and knowledgeable.
My favorite was the woman who was helping me with moisturizers: she kept showing me anti-​aging, anti-​wrinkle, and anti-​sunspot creams and then quickly blurted «WHICH YOU DON’T HAVE OF COURSE!» Well, I do a little but I appreciate her attempts to be helpful without offending.
I am giving 4 out of 5 because some of the displays are confusing with samples mislabeled and in the wrong place. Oh and because I feel guilty that I parted with so much of my money here. But I got a LOT for it at least.

Great for someone like me, who has multiple allergies and has to hunt around for basics like face wash, and indulgences like mascara.
Samples are always available, just ask, and the freebies offered as part of the frequent buyer card are often a nice way to try something as well.
This does seem to be one of the smaller Sephora stores I’ve been in, but they keep a pretty good selection. Stocking can be an issue, but they’ve been able to get me things they were out of.

Oh. Emm. Gee. I *love* this store. They have just about everything a beauty junkie could want AND they let you play with the product before you buy it. They have testers of everything they sell and makeup artists that truly know their stuff. Want a fantastic whorish red lipstick? They’ll find you the perfect shade. Want to know how to create the popular smoky eye? They will teach you. They even have product lines for men’s skin car.
Yes, high end makeup is expensive, but it’s totally worth it when your face is still in place after a 16 hour day. Grocery store makeup is rarely up to that task.

Being the natural beauty that I am, I rarely wear makeup. So I realize this makes me somehwat less than an expert on cosmetics.
But I am an expert when it comes to customer service. And Sephora is all over it. They have an extremely helpful and friendly staff.
Whether I’m looking for a shade that will really make my eyes POP, or just tagging along while my wife and/​or daughters are looking for some shiny things, the «helpers» here are great. They’re knowledgeable and always willing to shepherd us through the maze that is this great big store. I think their prices are quite high, but again, what do I know? If their products make you feel pretty, then it’s well worth it.

Sephora is my favorite place to go for makeup. The associates are always friendly and helpful, and the store is clean and well stocked. If you sign up to be a Beauty Insider, there are all kinds of freebies you can earn. Five stars from me!

The only Sephora in Utah! Imagine the disappointment to move here and then realize there is none in the entire state, and later the excitement when receiving an email about a store opening in SLC area!
Went there on opening day and you bet it was crowded. Tried hard to look for the Amazing Concealers and since that’s just on a portion of a shelf, it was hard to find. But regardless of how busy it was, one of the girls still helped me locate the shelf as well as helping me with picking the right color.
Selection is good — at least I found all the things I was looking for.
So if you’re a fan of Sephora — treasure this one and only store in Utah.