TGI Fridays

I have never written a bad review and this is my first but someone needs to bring attention to the unsanitary conditions of this location. Well it is Mothers Day and because of an event I had to attend in Mboro we stopped into Friday’s for dinner. Upon arriving my daughter and I went to the rest room to wash our hands .and noticed all the stalls were dirty with sanitary napkins and diapers stuffed into the overfill cans but because it had not been cleaned in hours .and in the stall with the changing pad the dirty diapers were stuffed into the railing for handicapped. oh my.well I immediately brought this to the attention of our waitress who said she would let the manager know. we were starving and even though they did not bring out the correct food order and the ketchup container was empty .we had dinner. I stopped into the restroom one last time before our 1hr drive and was astonished that it was still NASTY! What restroom to the employees use? Must be different. because I can not imagine an employee would walk out of a restroom without picking up a diaper or sanitary napkin off the floor before existing. Let’s hope hands are washed. That said, I found a young manager who appeared to be overseeing an employee clean a trash can. notified of the restroom. I/​we will never be back. what happened to TGI Fridays?

Well after waiting several minutes for a hostess to appear and seat us. We waited 8 minutes before the hostess came back and realized that no one had ever waited on us. Sad… poor service

This Friday’s got two stars because I do like Friday’s food (it’s similar to a Chili’s), but this particular Friday’s has the worst service, especially on a busy night. This visit was the worst experience I have ever had at a restaurant. My friends and I get there, and it’s a lot of people waiting to get seated. We expected for the wait to be long because of all the «March Madness» games on TV. We wait for about 30 minutes, and the hostess comes by and ask what the name on list is ours. We tell her and she points to a table and says «whenever that table is clean, you can seat yourselves». Ok. So the table gets clean, and before we can move, another hostess is already sitting a group that came in after us at the table. Obviously we’re upset. Right before we’re about to say something to the hostess, the manager comes up and says «I have a table for you guys back here.» Fine. We go to the table. The waiter takes our drink order, messes it up (literally it is 4 sprites and a water), and then takes our food order. When our food arrives to the table, all of our burgers are wrong. We are missing sides, two burgers are so burnt that you can’t eat them, and none of them had the right toppings. We are telling the guy who brought our food out, and he’s confused because he’s just a food runner. So we asked for a manager or our server. The manager shows up at our table, and we’re telling her our problems, and then I said «we just would like to speak to our server» because he has all the notes on what we ordered. She says «he just quit.» O_​O What??? To make a long story short, our food or drinks never got right. The manager did give us our food free, which was nice. But it was a disaster! And after a while, it was hard to get anyone, including the manager over to our table. I get it that they were busy, but it was just a disaster. The manager was in over her head. So, my advice, stop in during a time that they are not busy. If it’s busy, come back later.

Really disappointed in TGI FRIDAYS here. Sweet potato fries were cold. Sandwich OK. Tried 3 catsup bottles before I found one that wasn’t empty. Had to ask for water. Waitress never asked if we wanted dessert… too busy talking to her friends. Had to ask for the check. Just not a good expereince.

I’ve been here a few times and the food is always good. Cooked perfectly and always taste fresh.
My mom and I recently went here for a late lunch on Saturday at 2pm. Since it was pass rush hour for lunch we thought it wouldn’t be too busy. Which it wasn’t, seemed like some servers were on lunch themselves. Took 5 – 10 minutes for someone to come get our drink order. We ordered the strawberry passion fruit tea and the tropical raspberry tea, which we literally got at the end of our meal. Waitress kept apologizing because the bartender had to make him but he was occupied by the 2 girls at the bar. The person who ended up making them were the bus boy, bless his heart, he tried but the tasted horrible. He was reading the booklet to make them.
We ordered the pretzels for our appetizer which surprisingly were jumbo and so soft. They were delicious with the beer cheese. I got the New York Cheddar burger and my mom got the Jack Daniels Burger which was both delicious.
Maybe on my next visit the staff would be on point or don’t order the teas that the bartender has to make.

I went there with my mother in law. We thought we would a good thing going in there since we were near.
I ordered a chicken sandwich with Jack Daniels glaze and fries and she got a burger with Jack Daniels glaze. We sat there at that table 3:18 exactly and our food didn’t come to the table until 3:45 having only about three other tables being served, and the server didn’t even come to check on us or refill our drinks. We had this girl that we could see she wasn’t a server or anything like that. The guy simply didn’t come to our table anymore, but he would go to the other tables around us to check on them.
Food was good, but the burger was a little bit soggy as well as my chicken sandwich. I think the best thing was the fries. Best fries I ate, but we’re not coming back.

Terrible, the food, the experience, everything. Terrible terrible terrible.
Also, did I say it was… terrible.

I love Fridays, but it seems like their prices have skyrocketed over the years. Must be having to pay for all those pieces of flair! The food at this location is great, but the service never has been particularly speedy. The desserts are some of the best around, but after an app and entrees for the family, adding dessert may make your wallet scream.

Love Friday’s! Servers and bartenders always do their best to please even with their constant staff changes and shortages. I see big positive changes coming to Friday’s.

Not a great visit. I don’t know why I am actually disappointed because I shouldn’t expect more.
The good: stuffed jalapeño appetizer was amazing. Great flavor.
The bad: waited at the front door for over 5 mins and there was only one other table in the entire place.
The server was weird and slow.
I ordered soup and salad. Cesar salad had Italian dressing and tomatoes, so it pretty much was a house salad with Italian dressing. When I asked for a regular salad with ranch, I heard him tell the cook (they have an open kitchen and you can hear everything!) that the last at his table doesn’t know what a Cesar salad is.
Then there were ants on my table.
Won’t go back.

Absolutely love this Friday’s! Everybody is always so welcoming and Lauren the bartender is the best drink maker in town! The food always comes out hot and in a timely fashion. They have wonderful happy hour drinks everyday all day. Would highly recommend sitting in the bar area.

My partner and I went in here a couple weeks ago. We sat in the bar, at a booth. We came in about two hours before closing. We ordered the mozzarella cheese sticks for an appetizer. It was very good and I get it all the time since it’s one of my favorite things there. I ordered the Jack Daniel’s grilled chicken sandwich, he ordered the hamburger Jack Daniel’s sandwich. His side was fries and my side was mashed potatoes. So, anyways, I sat there the whole time without my drink refilled. I had to get lemonade, since I’m pregnant and can’t have any caffeine intake. Right when we got there, it took the waitress 10 minutes to greet us. We had the appetizer first, so with all the waiting on the appetizer, after eating the appetizer, my drink was gone. We kept trying to flag our waitress down to get my drink refilled and it was like she was ignoring me. I didn’t even have time to tell her I needed a refill since she dropped the food off so quickly and I was ignored the whole time. I had to eat my dinner with nothing to drink. I couldn’t even drink off of his drink, since I can’t have caffeine. I was so mad. We kept watching the waitress and she wasn’t even doing anything at all, but had her back to us the entire time. On her phone, etc. We were her ONLY table. So what can be so hard about making sure I have something to drink??? We ended up finishing our dinner and I barely ate because I didn’t have nothing to wash my food down with and had a dry throat. My man had to get up and go find her and tell her I needed something to drink. By the time we have done paid and everything, she finally brings out a to-​go drink for me, as we are already standing up ready to leave. Like that even matters anymore. I was so upset with this and we will not be back. The waitress worked in the bar area. Completely upset with this experience! Everyone goes out to eat for a reason. So we can sit down and not have to worry about getting anything ourselves. I cook all the time. Going out to eat is suppose to be relaxing, especially for women! We’re suppose to tip servers. But she didn’t even do her job so why should we tip her? My cooking is way better than TGI Friday’s anyways. I could have stayed home and ate my own cooking and made sure I had a drink. Unbelievable. My chicken was extremely dry, too. So that made it worse with nothing to drink. She got a $ 4 tip and she’s lucky she even got that. If it was up to me, I would have NOT tipped her. We will never be back.

Forget about getting good service here! I’ve never had a good experience at this restaurant and every time I come I’m reminded of why I said I would never come back. Forget about your sizzling chicken actually coming to the table «sizzling». The food is ok at best and service is absolutely horrible. Never returning. For real this time.

Very disappointed in the service at this location. Not very busy, but my husband’s appetizer/​Entrée came out 15 min before my grilled chicken salad. Had to flag down our waiter 4 times, just for basic water/​drink refills and to check on where my food was. Food was good when it arrived, but SERVICE is a huge portion of whether we will come back or not.

TGI has always just been «okay», in my opinion. It’s not a restaurant I crave or frequent often. It’s more of a «we’re burnt out on everything else so this will do» kinda places. The menu seems to change every time I’m there. My favorite dish has always been the parmesan chicken. It used to be served with tortellini and a tomato/​mozzarella salad. Now it comes with Mac and cheese instead of the tortellini. The food was just okay. I got two small pieces of chicken instead of a bigger portion I was used to. The Mac and cheese was bland, not very cheesy and kind of burnt tasting from broiling all the crumbs on top. My boyfriend had the «philly burger» and he said it was okay but very greasy. Service was alright, nothing to complain about there. I’m just not really wowed by this place, it falls in line with places like Applebee’s and Chili’s, mediocre at best. Not very likely to return unless we’re burnt out on everything else.

Slowest restaurant I have been to in years! Takes forever to get food here and they don’t seemed to even be slightly bothered by having people wait. We were sat an hour and a half ago and are still waiting on dessert.

Terrible service. Sat for 20 minutes in a mostly empty restaurant on a Saturday night waiting to be acknowledged after being seated. Got up to leave because of the terrible service and on the way out the hostess thanks us for dining after seating us not too long before. Ridiculous!

Best Wings Ever!!!
Tony and I went to the TGI Friday’s in the parking lot of the Stones River Mall in Murfreesboro, TN. We enjoy the Friday’s at Opry Mills Mall. so we thought we would try this one too.
They have Thursday specials of $ 3 Appetizers and $ 3 Drink specials.
We enjoy this restaurant and the menu alot. We ordered the Hot Wings with Traditional Buffalo Sauce with Blue Cheese and Ranch Dressing with Celery. We also enjoyed the Spinach Artichoke Flatbread and I had my usual Iced Tea with Lemon and Lime and Tony enjoyed a couple of Budweisers on draft. The ticket was only $ 23 with taxes. Great deal and the best Wings!!!
We will definitely eat here again and again!!! I recommend it to everyone!

FRIDAY’S WHY?
Hello Foodies, lets talk about Managers who don’t listen to customers…
Yesterday was a great day to eat out in Murfreesboro. Apparently because every restarant we choose to go to was wrapped around the building except one. And now we know why.
Situation: Party of four enters restaurant, famished and in good spirits. We sit. 10 minutes later, our waitress finally comes to the table, apparently rushing through our drink orders without the slightest suggestion of what else we may want to drink. perhaps a margarita? She did not even ask! SADFACE! moving on. After deciding on appetizers, also without suggestion we wait patiently for our order to come.
Appetizers arrive along with «We are all out of Grilled shrimp only Fried» will that do? Well I guess so says the man whos paying the bill. As our tea glasses continue to diminish, we see that it takes 10 minutes each time to get a simple tea refill. what madness of customer service is this?
Food to the table. Wait a minute! This cheesy Chicken plate looks identical to a kiddie platter at Taco Bell and guess what the dried burnt shrimp only served to make the dish look even less appealing? 12.00 of crap!
So after experiencing the Ultimate disgust. He walks out and we request a manager. Mr. Manager, who never introduced himself or bothered to listen to our complaints, came over to the table, told us what he would do an rushed off to ruin someone elses over priced lunch!
Case in Point! This is why there was no line… bad, slow service, terrible management skills, and not hardly enough of a portion to satisfy a 3 year old.
NO TEAM FRIDAYS

I have been a fan of TGI Friday’s for a long time. Generally chain restaurants grow old quickly with me but I have always had such great food and service each time that I go, I can’t help but keep going back for more.
I just recently moved back to Tennessee and decided to try my local TGI Friday’s. Even though my prior local restaurant was 700 miles away, the experience here in Murfreesboro was equally as satisfying.
I was seated quickly and when the manager walked by and noticed I didn’t have a drink yet he personally stopped to take my drink order. However, my waiter, Matt, was right on his heals.
The food came out quickly and tasted great and the service was exceptional as usual. Looking forward to trying the pot stickers based on other reviews on my next visit.
I will continue to frequent TGI Friday’s and hope others will do the same!