Doubletree By Hilton Hotel

Better than the reviews below. A clean hotel and smells nice. Friendly people and good food and service in the burger bar. Hilton Honors customers get free breakfast in the lounge but would rather have the full breakfast for free like other Doubletree locations offer

It’s your standard Double Tree Hotel. It was clean and the honors level was nice and quiet. Good location to the freeway was a plus. Staff was nice and pleasant which made my trip to TN nice.

Awesome service! Don in guest services has been a big help in getting me things I need. Thank you for an awesome stay!

This place SUCKS. It advertises as Doubletree. It isn’t even a Motel 6. Before I retired from my job I stayed at the Doubletree in Times Square, at the Galleria in Dallas, in Orlando and other locations. I used to stay at least 40 nights a year at Doubletree. A Doubletree has Two rooms. This place is like any 2^nd rate motel. One sparse room. Save your money. Go to Days In. No amenities. This is like advertising The Plaza and going to a dump.

Disappointed with hotel. Where should I start. I came in under a group rate but seriously wish I could have canceled my reservations. Front desk guy Matt– major attitude. Not very friendly and thought he treated us poorly. Room– we are the Hilton honors floor. (no different then any other room in hotel) the AC doesn’t blow enough cool area out (it was hot in room). It is so hot that all my ice in my cooler has melted. No outlets to plug phone into (maybe bathroom). Maid forget to leave washcloths first night. Last night she forgot to leave towels. She also picked what she was going to leave us (includes shampoo, soap and new bathroom floor towel). We weren’t told about Hilton honors area for breakfast on 5^th floor or any other stuff they offered. Never checked it out. NO microwave in room. You had to walk to the other side of hotel to use one and it was a community one. WHAT? First for that. Beds are not comfortable either. Oh bathroom is so SMALL. You can barely turn around in it. Blow dryer sucked. It didn’t blow out except on low speed. Refrigerator isn’t cold at all. Don’t leave anything in it. Wouldn’t waste my money again! I seriously wish I could have broken my reservation. I could have stay at holiday inn and at least got free breakfast and better service. So long DoubleTree we hope to never see you again!!! We won’t be back!!!

This hotel is one of the best in which I have ever stayed! I live locally and visit this hotel as a treat to myself! Many people will label this hotel as «dated,» «charming,» and/​or «old.» Well, haters will ALWAYS hate! :)
I believe the Doubletree is one of the first «big» hotels to open in Murfreesboro. Everything, quite literally, grew up around it. Guests are now within walking distance of almost everything!
Everyone I have met at the hotel are super nice. They REALLY seem to love their jobs… how rare is that today?
If you visit the hotel, PLEASE give Burger Bar a try. Two words… Burger… and… Bar! How can you go wrong with those two things? :) Plus. You get 500 Hilton Honors points if you spend more than $ 25. Which I very much like!!! Why don’t all of the Hilton brands consider giving bonus points to visit their eating establishments?
Thanks!

Not sure why people are complaining about this place not being as nice as they wished. You get what you pay for guys! Yes, the building is dated but that’s how you can afford it right? If you’re looking for a nice luxury hotel, go stay at a 4 or 5-​star hotel and don’t complain about the price.
In my case, I was VERY impressed with this hotel considering it’s a 3-​star hotel (and trust me I have high standards!). I had to book a place last minute in Murfreesboro and only saw a bunch of 1 & 2-​star hotels which was out of the question for me (I usually stay at 4-​star only) and this was the «nicest» one and fairly cheap (I got a good deal).
The staff and customer service is AMAZING. Very friendly, professional and they fulfill your requests ASAP. Room service is great too, food is delicious! Really enjoyed the breakfast buffet (closes at 10am) and complimentary water bottles. They give you free warm cookies too but I didn’t get to try those. Free WiFi too.
Room décor and furniture is dated and tacky, but it really shouldn’t matter if you just need a place to stay.
Btw, forgot to mention how conveniently located this hotel is. There is literally everything you could ask for around this area. It’s right near a shopping mall, a Starbucks, Panera, Home Depot, Target, ChickFilA… All within walking distance. Amazing!
Overall was very pleased about this place. Would definitely recommend for anyone needing a place to crash in the area. Would come back again.
Note: 5-​star review is based on an obvious 3-​star hotel. Not at all saying this is a 5-​star hotel!

Spent some time at this hotel for business as a long term stay. At first glance did not seem bad but after staying several days you could see how the minor updates have done no justice to this hotel
Had several issues with my room
The lights in the room take up all of the plugs available so they are corrections to this is adding a power strip next to the bed
The outdated lights with the plug-​ins don’t work The Wi-​Fi resets every 24 hours there’s no laptop plug in case the Wi-​Fi doesn’t work
With negative temperatures outside the heat unit wouldn’t blow hot air into the room.
The ceiling has a spot 6 feet long from where the roof has leaked and they’ve done nothing to correct it than paint over it
The room I was given had two single beds which wasn’t even queen size was much smaller where a couple would have a hard time sleeping on
The bathrooms are extremely small and the finish if the last time that they updated this place very poorly done cracks on the walls trim doesn’t line up just look very cheap
These rooms are not well equipped for the extended-​stay type business traveler the mini fridge and many microwave don’t really do anybody any good plus if you can get the cabinet even open that’s around the fridge that would be another plus. Just another one of those cheap things that shouldn’t happen
If you leave your do not disturb sign on your door if it stays home on the door the maid service will leave you a bag of all new towels and toiletries every day that they don’t get to clean your room I had a pile of bags in my room because I can reuse my towels. I think this has to be a tremendous waste for the hotel because it be scary to think that if the bags were in my room and I didn’t use them they have to reclean the towels are these put the bag on the next-​door
The coffee they serve is like TAR. I’m the kind of person who adds coffee to my sugar and cream… It didn’t matter what amount I added it was terrible.
The positive things I saw all of this hotel or the following
The pool area was large and nice and even appears to be an indoor outdoor pool but I did not use it to verify that
The burger bar tied to the hotel is a good place to eat food is relatively cheap the girls working behind the bar are extremely tentative although the dudes seem to not care or pay attention to you as a customer. Countless times we ordered food and I never bring your silverware you have to ask for almost every time when the guys serve the food. You can order food to your room but they charge you two dollars more than the food for a service fee or you can call down pick it up for free not sure that two dollars is worth anything
The morning breakfast is not free at this hotel which is typically free and any other hotel I stayed at which is still a continental breakfast hot food but they charge $ 9.95 a person for breakfast or if your a Hilton Honors high rank member you can almost the same food for free in the executive lounge on the fifth floor
Seems to be a decent size parking lot but is always full and close to a lot of local stores and grocery stores
If I had a choice I probably not stay at this place in the future as there are plenty other hotels that offer more and don’t charge you for things that are typically free and are updated and clean as they should be.
Hilton I’m disappointed in this place I expected more

Dated. This hotel wouldve gotten 5 stars in the 80’s. Front desk people are ok. GM walks around in baby doll dresses trying to look 23 when shes in her 50s. With a good renovation and change in gm this property could easily be 5 stars.

I have stayed at this hotel three times in the past two year and this last time is by far the worst visit and experience. While being a member, I end up getting put in a first floor room when normally members are placed on the fourth floor, which includes food. They wouldn’t move me to the fourth floor nor would they comp me for the food. The room I stayed in had some weird shape and was cluttered with more furniture that needed in the room. The mattress was so old, it sunk in the middle and you could feel the springs when laying down. Daily cleaning was subpar and the place needs a major overhaul. The last time I stayed, they were trying to charge me for renting a movie when in fact I never had the TV on. Others were complaining about kids being too loud after hours.
The only improvements done since the last visit was they remolded the over priced bar/​restaurant and changed the name from Fanatic to The Burger Bar while shrinking the room. I guess no more live music. And they changed the gym contract from Golds Gym to Planet Fitness, which is a little closer so you can walk there.
Good thing I will never have to come back because I would stay elsewhere.

I really don’t have a lot to complain about so you may be wondering why only 3 stars. I only gave 3 stars because this place is pretty mediocre. The staff was very friendly, checkin process was good, everything seemed moderately clean but overall this place is so old! It is in desperate need of an update and they need to add a gym on site. They give you a free pass to golds gym but when you’ve been working all day, you just want to go back to the hotel and relax. It would be good to have the option to workout without leaving the hotel.
I didn’t try the restaurant but it looks very outdated. The room was fine, nothing spectacular. The cookie on checkin was undercooked, pretty much just crusted dough.
I don’t think I would stay here again, the price versus value just isn’t worth it

Great room! Beautiful and roomy! Our friends came over from next door and we had a great time! Will come back!

We stayed two nights over the holidays and were extremely disappointed that we got NO room housekeeping. We had to get our own fresh towels. We will not return.

Wonderful stay, while visiting family in town! Great food in their restaurant! The staff was courteous and knowledgable!
The room was beautiful and clean, with complimentary coffee and snacks in the room!
The lobby coffee service was also an appreciated plus!
Of course, the famous Doubletree Cookies were a hit!!!
Will definitely stay here next time we come to town!

It is a nice place to stay, the rooms are big and the beds really nice and comftable.
Staff is always nice.
Housekeeping sometimes I feel is a bit pissy when I dont leave tip. I am staying two weeks, shelving out over $ 1200… just saying, it does pay the payroll.
The bar is hit or miss, the bartenders as well. I love Lori, she does the best job.
Parkinig SUCKS ASS though. I really think you should have a designated area for
guests or long term guests, it sucks late at night and weekends due to the conventions,

Fantastic Hotel! We stayed here for a night on our way back home from Louisville and we loved it! There is a restaurant/​bar inside of the hotel and the staff is very friendly! Will definitely stay at this hotel again!

I give the staff a five star rating and the hotel facility a three star rating to average four stars. Rooms are nice with large flat screen televisions. Workout room is very small, but you have free access to a Gold’s gym across the street. This hotel was the cheapest of the Hilton family at the time.