Baymont Inn And Suites Murfreesboro

Clean room .
Fridge and microwave .
Super loud plumbing when you use the shower .
No elevator .
Beds were alright … Nothing special .
Breakfast looked and smelled good .
Located by everything: Walmart, Panera, Mc D’s, etc

Inflexible, uncompromising, and rude.
Following the news of a death in the family, my wife and I attempted to cancel our reservation so we could be closer to the airport for our early morning flight the next day. The hotel has a no-​cancellation policy for canceling a reservation on the day of the reservation. In spite of calling at 10:00AM, and even after explaining the situation to the manager, he was unwilling to allow us to cancel. He was unwilling to allow us to move the reservation to the Baymont near the airport. He was also unwilling to give us credit for a later stay. On top of that, he was rude and acted like we were lying about the funeral. All for $ 80.
Out of principle, please avoid this hotel. There are many other options in the area where you would not have to risk this type of (lack of) service.
Unbelievable.

Non smoking room my ass! It smells like a damn ash tray in here. Only stay here if you already have lung disease.

Really nice reception staff — but! Room smelled musty, especially from the air conditioning unit, tile grout in bath/​toilet was filthy, trim around sink moldy and dirty, sink hardware was corroded, carpet needed cleaning, toilet seat was loose, TV remote didn’t work, missing light bulb, free WiFI didn’t reach our room and the refrigerator had to be unplugged to stop the noise before we could sleep. Most motels at this price point are much cleaner. What they need is a master sergeant to keep standards up. I’d not return again.

Not my favorite place to stay. It was comfortable enough for a brief stay but not worth the price. Overall, the place feels really outdated. Wallpaper was hanging off the walls in the bathroom, and no elevator made for a difficult time carrying luggage to the second floor. The front desk manager, Hunter, was really kind and seemed to genuinely want to help the customers, but his help seemed a little lacking and nowhere near as friendly. The worst part of the experience for me was the breakfast area. Talk about feeling like cows in a feeding stall… I got so claustrophobic that I just wanted to leave as soon as I got there. If your looking for a place to sleep, this place will do. But I couldn’t help but wonder how much worse the econolodge down the street was.

Not the cleanest room we’ve ever stayed in but it was passable. The breakfast buffet was ok, but a didn’t offer much if you didn’t want fried food or food covered in gravy. The beds were just ok, not great but not terrible.

Our group had 5 rooms in different areas of the hotel for June 10 – 14, 2015. 3 of the rooms had bedbugs. Our room reeked of smoke. We also observed several people with dogs in their rooms. Recommend checking for smoke, bedbugs, fleas and pet urine before accepting a room. Also, there were prostitution busts at this motel in January and May of 2015; and we observed two parties that appeared to be pimps and prostitutes, complete with pitbulls. Semi-​trucks were parked overnight in the lot behind our room, with a refrigerated truck running it’s generator all night. The manager was rude and disrespectful to guests. And, our reservation was messed up – somehow they had us in their system for 1 night when we had pre-​paid for 3 nights on Hotwire. Other minor annoyances — the in-​room refrigerator had not been defrosted for weeks; the kitchen sink is also the bathroom sink; the wi-​fi was slow; TV was blurry. This one should be zero stars.

The owner of this motel is disrespectful to his guests and is unable to answer questions about his property and the facilities he provides without being rude and judgmental.
My family and I are staying here for Bonnaroo and originally had 2 extra rooms booked for others traveling in our party. I had called a week before we had arrived to cancel those two rooms and on the phone the young woman I had talked to said that it was taken care of.
When we arrived at the motel they had no record of our cancellation and would not believe any of us when we said that we had cancelled. One of the employees was happy that we would be paying extra for two rooms that we would not be using.
The sheets are stained there are bugs crawling throughout. We had booked this place because it was relatively inexpensive and only half an hour away from Manchester.
I wish that I would have spent 50 dollars more per night and stayed at a place where the guests are treated like actual human beings and not people who are outsiders and must be wrong about everything.
I would give it zero stars if I could.

It starts with a room that is outside, but has no access to cars, which seems very unsafe. The price I got from Priceline was decent, but I by no means felt like a good deal after staying here. The hotel does have some suite like elements, but your bathroom sink is a kitchen sink, which is not optimal. It had a musty, humid feel to room. The bed felt ancient, the look of the place is Holiday Inn — 1983. It’s what it is – a Baymont. I wish Baymont was seen as its general deal, the bottom of the barrel, instead of rated higher at Priceline. It’s no way comparable to a Fairfield, Hampton, or Holiday Inn, despite Priceline putting it in same category..

I’ll begin with the positives. Overall, the room was nice and the breakfast was pretty good. The hotel is very convenient to interstate, restaurants, and the mall. Common areas (lobby, pool, etc) were well maintained. There were a few undesirable things about the room. There was some mildew-​looking build-​up on the sink hardware, the sink and bathtub didn’t drain well, and one of the pillows was ripped open (see pictures). The breakfast area was small and was really crowded when we went about 8:30, making it really difficult to get food and find a seat. From the outside, the hotel doesn’t look so great. It is definitely an older building and could use some exterior improvements. Also, WiFi was not great.
The worst part of our stay was check in. My husband called in advance to ask for an early check in time (1:30) because we needed the room to get ready for a wedding we were attending that afternoon. The employee that my husband spoke with told him that it wouldn’t be a problem and she would note it in our reservation. When we got there (1:30), the manager was so rude to my husband. He wouldn’t even look up our room to see if it was ready; because it was before 3:00 (usual check in time), he wouldn’t do anything, but instructed us to check back at 2:00. We came back at 2:00 and he told us it still wasn’t ready, although he didn’t bother to look it up. We refused to leave the lobby until he checked on it, so he radioed the cleaning lady and said he’d call us when it was ready. Maybe 30 seconds after we exited the lobby, he called to tell us the room was ready, meaning it had been ready all along. He basically told us that we were wrong, that we made the early check in request through
and that the employee didn’t commit to giving us an early check in time, neither of which is true. He was so rude and blamed us for the miscommunication, rather than just trying to fix the problem and make his customers happy. I will not patronize this hotel after that kind of treatment.

I had no problem with this inn! Check in was easy, the service and staff was friendly! The room itself was a basic room. Two beds, a microwave, a small fridge, a tv. No DVD players or anything fancy. Complimentary wifi. Décor is very plain. It’s exactly what one needs to stay for a few days (or in my case a night). It was a good deal, I feel like they charge a fair price. My room was upstairs so we did have to haul luggage up stairs. That’s not a big deal for us, but if you have physical restrictions I would probably request a room on the ground level.
I had no issues with cleanliness. It’s not like this place is a 5 star hotel — and whoever expects those kinds of amenities will probably be disappointed in this place. You know what you’re getting. If you’re looking for a basic place to stay, this is just fine.

Sorry, this place is a dump. Lobby smells like a smoking area and furniture are very old fashioned. As far as room goes, it has dust everywhere, and carpet is very dirty. We found dirt and leaves on floor. No bathroom vanity. Draperies smell and looks like it has not been cleaned since the place opened up. Pillows look dirty — I had to sleep without them. Could hear ppl walking and talking in the hallway. Wall very thin. Too late and too tired to complain.
It has very small stove, kitchen sink, microwave, and medium sized fridge. Might be good for folks who stay longer and want to save dollars. But if u care about smell, cleanliness, comfort, and updated interior, you’ll loathe this place like I do.
Definitely will never come back. Had I had more time I would’ve ditched this place. Paid regular price for nothing. No wonder this place is the only one has vacancy!

First off… Access to the rooms is from the outside. The nostalgist in me found it cool. Reminded of road trips in the 70s — 80s. Didn’t see an elevator. Outdoor was presentable… Nothing fancy but fine. I was down by pool, so parking a little inconvenient. No elevators so had to grab lots of stuff up stairs a bit of an distance… Positive was I need the exercise.
Rooms — clean (not spotless). Beds were fine. Carpet fine… My feet didn’t turn black. If you walk outside without shoes your feet will get dirty. My biggest two issues: the local TV stations do not work (so couldn’t watch sports). And the wifi was super slow — maybe because my room was far from the lobby.
Otherwise fine… Affordable and they have charcoal grill in back if you’re so inclined.
No real complaints. And if you’re up to a drive, much cheaper than the brentwood and Franklin areas.

My first stay in a Baymont Inn pleasantly surprized me from the cookies at check-​in to the pleasantries at check-​out. In between I enjoyed a clean, spacious room, well-​appointed fitness room & any other amenities needed like a working ice machine & tidy laundry room. There was even a picnic area with gas grills & tables with parasols that I discovered too late. My comments refer to this location alone. Rest assured in Murfreesboro at this Baymont Inn.

We came through Murfreesboro late and wanted to find a clean room. Since it was so late, we had no other requirements. I checked prices online, and this hotel was one of the lowest in the area. I didn’t have great expectations. This place was a pleasant surprise! We had a king, non-​smoking room. Fixtures were not brand new, but the room was super clean. The bed was comfortable, and the shower was fine. Breakfast was super! They had a variety of hot, fresh food along with the typical pastries. An attendant replenished the buffet often. I would stop here again without hesitation!

As I mentioned in the tip this is an older motor style lodge with exterior room entries.
Looks like motel 6 rooms, small rectangular and simple room with new fixtures but nothing more.
The fridge was loud so it got unplugged about midnight, the toilet wasn’t properly seated so it ran about every 20 minutes to re-​fill, the remote would not work and I was bitten by something on my arm that itches like hell today.
When I brought my concerns to the attention of the desk clerk, she was upset by the fact I was bitten but unfortunately not empowered to fix any issues and directed me to contact the hotel manager Mr Fairchild who would be returning a few days later. I will update the review after talking with him directly.

We arrived at 3:30pm, reservations pre-​paid through EXPE​DIA​.COM. There were very few cars in the parking lot, mostly parked at furtherest points from the building, but covered with plastic drop cloths, moving pads and whatever else could be found. View photos. Painters were spray painting the exterior of the building. They said they were just wrapping up for the day but would return at 7AM to continue. We went inside the office, asked if they were open. «Certainly,» they said. What about parking we asked. «If it looks like you’re car will get blow over, the painters will cover it.» The plastic on those cars is blowing all over, what if we get paint on our car, we asked. «We’ll give you the name of our contractor and help you work with him to get any damage covered,» they reply. In other words, BAYMONT takes no responsibility. We explain that its not worth the risk of damage to our car. Can we refuse the room. You can, but you’ll have to call EXPEDIA to get a refund. We went to car, drove down the road, talked to EXPEDIA for an hour. They called the hotel. EXPEDIA people were hard to understand, had names like Joey and Maureen but all had heavy India? accents. EXPEDIA said the hotel now had our money and they would have to refund. Next morning called the hotel manager, again he maintained that EXPEDIA had our money, not him. Disputed the charge through my credit card company. They called EXPEDIA, got me on the call. Again, sounded like American names but very Indian accents. We explained the situation and that I can provide photos. «It does not matter, you must check into the hotel or they must provide the refund, «they insist. I reply, but the hotel was not in a condition where it could be occupied. There was spray painting and the smell of paint, still in the air, was everywhere. They call the hotel who again refused to grant a refund but confirmed that right now, 24 hours after my check in, painters will still on the roof spray painting. He, EXPEDIA, repeated that I should have checked in. I asked, if the building was on fire, should I have checked in. Right there with a CHASE representative on the phone, he replied, I understand what you are saying but the answer is yes, you should have checked in. There you have it folks, BAYMONT, EXPEDIA, Caveat Emptor, «Let the buyer beware.»

Just a place to crash for the night. Nighttime desk clerk (Rachael) was outstanding. Pointed us to the right room with a smile. Breakfast was very good. Definitely will stay here again!

While it’s a «motel» with outdoor entry it’s perfect if you want something cheap and clean. The room has nice décor and is clean, which is the most important thing to us when looking at hotels. At $ 55 before taxes (
) it was a great deal. The only negative thing was the young guy at the counter. It’s obvious he finds his job to be demeaning as he was extremely rude to an older lady who asked about vacancy while I was standing there. Will definitely consider Baymont Inn’s in the future when looking for no frills hotel.