Not good. I actually picked up a breakfast sandwich and juice, when I got home the breakfast sandwich smelled chemical or as if something was spoiled in it and threw the entire meal away. I have frequented multiple DD’s across the US and this is the first and only time I have complained about them. I used to go to this DD when I lived in Mundelein, it was great. I don’t recommend going there to anybody now for fear you would get sick eating this food. I tried to call this establishment to give them feedback and they never answered the phone and it was not during a busy lunch or breakfast hour.
Miah P.
Tu valoración: 1 Libertyville, IL
Service is so bad, they screwed my order two times! They charge me for large latte and then they said they don’t have large one and gave me a pumpkin flavor instead of vanilla.
S C.
Tu valoración: 5 Mundelein, IL
I’m sure satisfaction has much to do with the customer service since now many donuts are centrally produced then distributed to Dunkin locations. Besides a fresh dozen donuts I got early last Saturday morning; I got GREAT customer service. Next time I’m there I hope to get her name.
Delia S.
Tu valoración: 2 Lake Bluff, IL
Not my normal Dunkin but figured they were kind of all the same. Did the drive thru to only get a young man who does not say good morning. I gave him my payment and he took it and did not give a receipt. Now how come he couldn’t speak to me he looked like he didn’t want to be there … Get a new job cause no one wants that in the morning.
Ramon V.
Tu valoración: 2 Lafayette, IN
The lady who took my order had help but they didn’t do much besides eat behind the counter; two young, presumably lazy boys. I feel like this town has more people who want to work. She took my order, made my coffee, and prepared my croissant. Everything tasted great. I just wish management would do their job and get people who want to work. Folks shouldn’t have to wait 12 minutes for an order at DD.
Jim S.
Tu valoración: 3 Grayslake, IL
Good coffee. Better than many places and cheaper too. Favorite Apple Crumb donuts available at the Mundelein location. Not available at Grayslake location.
Cristina G.
Tu valoración: 3 Oakland, CA
Maybe it’s because it’s in the suburbs but the service is quick and they are nice. Even gone through the drive thru and that was fast too! My mom and I go there seldom but she enjoys the coffee, and the bagels aren’t half bad!