Harbour Pointe KinderCare

I will never ever put my child in this day care. First, the staff lacks of any customer service skills. I stepped in to drop my child for a day and the manager did not even say hello or welcome. Just one the assistant looked to my papers in a big rush and that was it.
I was not given any information about their schedule and when I asked if they spend any time outside. I was told only if” all the kids have their coats otherwise we will not take them separately”. In other words, they don’t have enough staff to spend time with kids inside and outside.
I was told at the beginning, when I first toured that he is in a room than I found out he was put in another room.
When I came and picked him, the supervisors (totally others) were not even informed about his schedule in the day care.
Above all, he cought a virus and ended up with him in ER with bronchiolitis.
KinderCare doesn’t have enough competition in Mukilteo and they are only interested for turnover and that’s it!

As a parent and young mom (24) any one knows best (the great parents that is…) that having a stranger/​s watch your child/​children can be scary and exhausting. So add the mix into looking for what type of care you are wanting from nanny, full time, part time or whatever best fits your family, it all can be exhausting and a lot to bare.
Today 4÷21÷14 is my child’s first day. I can’t say ENOUGH how impressed I am about how positive, nice and out going friendly staff who made us feel welcome. Transferring to a new daycare is scary for the child/​children, but let alone for the parents too as they have standards they expect/​hope to see. The teachers /​child care providers (or whatever you decide with) are truly your eyes and ears when you are away at work.
When I was looking for childcare I went to numerous different KinderCare’s within my area/​s as all centers run similar on an expectation for learning, but the staff here truly defines it. As a parent I look for a few basics which set the tone for me.
1) I walk in unannounced — As I want to see what the atmosphere is like without being «pre-​warned» of a perspective new parent/​child coming…
2) Does the front office set the tone/​tell me about the place. Is it neat/​tidy? Can staff be reached easily (answer to all of these = YES!!)
3) How are the classrooms? Is there art work to be shown. Not just in my child’s, but other rooms too. Could I tell that the teachers were involved and what students were learning? (answer to these = YES!!)
4) How is the staff (based on watching) Staff is very engaged and you can tell each child has one on one time with a teacher despite the class size. Each staff there (from the impression I received from looking…) takes the time to get to know your child/​their needs and how to help your child/​children grown individually and within a learning environment.
I was very much impressed with this center. Though it was a little further than I wanted to go, I don’t mind the extra 5 – 8 minute drive for a place I know my child will blossom and excel in. I felt good from the first phone call to great walking in for the first time. The director Carissa, truly made us feel welcome at the front door as well over the phone. All the staff are very much like this and you just feel like family «sense» when you go there. Any questions I had/​paper work that needed to be done was handled by her or someone there when she wasn’t. Staff never made me feel awkward. If one person was unsure I NEVER once heard «I’m not sure» I ONLY HEARD… «Let me find that answer for you» and within 5 minutes — 24 hours I had the answers to my questions.
I will write a review in 6 months…

I can’t say enough good things about the infant care at this Kindercare. The people there are so attentive and caring and I really felt like my baby was somewhere that he was being adored and coddled when I wasn’t with him. Miss Bridgette is amazing and I always felt like she genuinely cared about my son. The only reason my son isn’t still attending is that we moved and we were broken hearted to leave there, not being sure if we would get the same love and attention at another center. All of the teachers there were very sweet, and knew my son’s name and said hi to him. It’s just a really great, really clean center. Highly recommended.

My 9 mo. old goes to Harbour Pointes off of Mukilteo Speedway and I absolutely love it. He originally started at Boeing Daycare, but they raised the rates and I am glad they did. HP employees have been able to make my son sleep and eat better (which was not happening at Boeing). The people are super nice and always wants to chat about how great (or not great) Elliot was doing and how we can help. The front person, Melissa is wonderful too. Very accommodating and always tells me how much they enjoy having Elliot in their classroom. I think HP is very down to earth place.