Comfort Suites

I made a reservation with this hotel online thru Priceline. The online reservation required pre-​payment. Due to unavoidable circumstances (it’s a long story), I was unable to stay at this hotel for the reservation. I called Priceline and tried to cancel and get a refund. Priceline has a non-​refund policy. I called the hotel and tried to cancel. The person who answered the phone said that she could not cancel the reservation without the manager’s approval. She also said the manager was not available to take my call.

Pretty nice hotel! Unfortunately only stayed one night here but it was very nice. We did not eat breakfast here as we rushed out to start our 9 hour drive back home. I will say the clerk who checked us in was not very friendly. We checked in on May 14^th about 2pm. She did let us check in early but did not seem too thrilled to have to service us. The lobby was beautiful upon walking in and we headed up to our room and the room was just as beautiful! Very spacious and clean! We went to the desk to check out and the gentlemen clerk was much friendlier!

New hotel, spacious lobby. Very clean and nicely decorated rooms. Indoor pool is nice as well. The Mt Juliet area has a ton of restaurants and shops close by. Would highly recommend for anyone traveling to Nashville.

Loved this place! i saw on one review on how dirty it was… no idea what they are speaking about. The place is quite clean, the staff is friendly and professional. My bed was way more comfortable than what i have at home! Breakfast is quite nice, and a full one versus continental. Well worth it… i highly recommend

This is a nice hotel. Stayed here after a late flight into Nashville. Everything looks pretty new in it. The two bedroom has a desk, tv, closet, microwave, refrigerator, and sitting area.

Spent two nights here for a business trip. Nice sized rooms and it was very clean and comfortable. The complimentary breakfast was great and the staff was friendly. I would definitely go to a comfort suites again.

I stayed here a couple of days, summary.
Its not easy to find, its hidden off a side road with very little signage. The staff was nice, although they spent more time in the back than upfront. They have a decent breakfast. The thing that killed it for me though was how insanely dirty the place was. If you looked closely, the hallway carpets were nasty with stains all over them. they needed to be washed, extremely badly. Once in the rooms, pretty much the same thing. the doors and walls were gross previous spills etc could be seen. Which tells me, these guys do the bare min when they clean. They prob do beds and a bit in the bathroom then leave. no one ever does any other kind of scheduled cleaning… on my visit it showed. and completely grossed me out. will not return.

Very nice place. Breakfast was good. Eggs and bacon superb! Clean. Nice people. Bed a little small but nice. Coffee machine has a choice of stronger coffee. It was good. Will stay here again!

If you are looking for a clean, comfortable, welcoming place to stay in this area, give Comfort Suites a try! You will not be disappointed.
We spent 3 nights here over the Thanksgiving Holiday. I had never stayed at a Comfort Suites before, so had no idea what to expect. We travel a lot and usually expect a polite greeting, clean room, and a decent night’s sleep. We got so much more than that! From the minute we walked in the front door, we were greeted with a smile and warm welcome. Check-​in was quick and efficient. The first thing that impressed me was how clean and fresh the lobby area was. Our room was spacious and super-​clean. I was amazed at how quiet the room was and the beds were so comfortable I slept as well as if I were at home! The bathroom was also spacious and very clean and well-​stocked with essentials. My only complaint was the low water pressure.
I used the Fitness Center each morning and again found it to be clean and in good working order. Sadly, we did not bring out swim suits! They have a heated, indoor pool that looked so inviting!
Each morning we enjoyed breakfast in the lobby (included!) and that got our day off to a great start. The Hostess, Linda, does a great job of keeping everything clean, well stocked, and fresh looking. But, in addition to that, she brings a ray of sunshine to every person she meets. She is an absolute blessing!
Mount Juliet is a well-​located city near enough to Nashville to enjoy all it has to offer. If you are going to this area, make sure to consider staying at Comfort Suites, Mount Juliet!

My boyfriend and I extended our stay here, and we just so happened to receive a follow-​up call from my review. Our room does in fact have a closet! The door we tried turning handles on was meant to be pulled, not turned. Needless to say we were very excited about that! The bathroom has a vent, but it goes unnoticed because there’s no switch for it and its silent. It’s always running, and just to test it my boyfriend held tissue up to the vent and sure enough it was working. As for what was on the headboard, we were told it was left over from the cleaning machine.
It was really nice to know that a business is paying attention to what their customers are saying and communicating with them to let them know they care. Awesome service!