Nob Hill Foods

I came into this location this evening for some baking supplies and was amazed at how many aisles of junk food they have. I didn’t have time to browse and just needed 2 things so I got what I needed and headed for the cash register. I got into the express line and waited. When it was my turn, wannabe lumberjack checker Josh didn’t say a word to me which made me feel uncomfortable. Just told me the total which might be understandable if he was an angsty teenager. Normally in a retail environment customers are made to feel welcome so that they leave feeling glad they shopped there and want to return. This will be my last and only trip to this location (unless I’m truly desperate for a specific ingredient and in this area).
A simple «Hello. How are you?» goes a long way in building customer relationships whether you are bullshitting or not.

I really liked this store for quite a while, but now I have recently changed my mind about it. The biggest problem is that it’s not family friendly. The thing that irritates me most is that the carts this store supplies for moms or dads with multiple children have broken safety straps on them. These straps have been broken for months. My daughter actually fell out of the red double cart because her strap was not working properly. Seems like a huge liability to me that should be at the top of the priority list. We also just found out the other day that the stickers that used to be given to kids as they exit the store have been discontinued by Raley. Why? My kids always looked forward to receiving a sticker for helping their mom shop for groceries. It was a great incentive for mom to use! Ugh. Anyway, I think Whole Foods is much more family friendly. They have plenty of double seated carts with working safety belts and they offer kids a sticker and a piece of fruit. It’s too bad Nob Hill can’t make their store more family friendly like this:(I think they would get a lot more customers.

Excellent, fresh sushi rolls made on site! The sushi chef was very nice and gave me extra ginger at no additional cost! Not to mention the sushi was reasonably priced! I’m glad I stopped here to check it out. I will definitely come back for more sushi!

Consistently high quality meats at Nob Hill. Domestic, good olé’ USA meats. Butchers are good and understand when I want a certain cut of meat.
Friendly service at this store.

13+ years ago when I lived in the area and used to shop here, this was a much smaller store. I was blown away when I walked in here to grab a few bottles of wine for a gathering we were headed to. The store was much larger and was no longer the small, neighborhood grocery store. The good news is that the employees were just as nice as I remembered. I was pretty much in and out as I knew exactly what I wanted. One person on the floor asked if I needed help with anything and my cashier was very friendly and personable. Glad to see they haven’t lost that despite the growth they’ve seen over the years.
Makes me wish I still lived in the area, I would love shopping here.

Nob Hill for the win! These guys have everything you need. You might be thinking, «Duh! But they’re just your run of the mill grocery store. It’s not like I could make a potential three stop trip all at Nob Hill.» Au Contraire, my hard to please but inaccurate friend. Not only are they a legit grocery store, but there’s a Kitchen (which is essentially a buffet style restaurant), AND a Peet’s Coffee with ample seating inside.
Yeah, they went there.
Wha – ? You mean to tell me I can get my groceries, food, AND amazing Peet’s Coffee all in one heavenly (and logically designed) place?!
It’s official. You CAN have your cake and eat it too. Welcome to the Bay Area.

Excellent service, fresh produce, and hot deli at this location. Nob Hill is part of the Raley’s chain, but this particular location has a more upscale feel to it. It is clean and well lit, organized, and all the staff is patient. The hot deli and sandwich bar is convenient for grab and go bites, and they always have seasonal produce like pumpkins. I almost felt like I was in a Whole Foods shopping here, but the same Raley’s low prices reminded me that it was indeed Nob Hill.

Came here to bring back a Redbox, closest one to me near downtown Mountain View. Very accessible off of grant Rd with plenty of parking spaces. I didn’t even need to buy food but I ended up doing it anyways. The store is fairly late and looked immaculate. The floors were clean spotless and shiny, looked like was just waxed. The shelves were neat, all of the items were pushed forward and full. The produce area was fairly large as well and everything looked fresh and lush, there wasn’t one spotty area on the display. I bought some alcohol which they have a pretty decent selection of. The prices are a little bit higher than Safeways but it is worth it if Nob hill is closer to you. The cashier area is a bit small and looks older than the rest of the store but it works and it was clean as well. Staff was really friendly and professional as well. Would recommend to others and would go again.

Great alternative to Whole Foods. We’re probably going to make this our regular grocery store.

I come here almost every morning before work to grab lunch for the day, a pastry for breakfast, or coffee from Peet’s. This location is always clean and the workers are very friendly.
Yesterday, I was on my way to self checkout when a cashier stopped me, helped me with all the items I was carrying, and took me directly to his register. How awesome to have someone go out of their way to help you!
Minus one star just because everything is a little more expensive than average. Also, there have been a few times where I was looking for something (Valentine’s Day red velvet oreos and oyster crackers for soup are the two that come to mind), and I could not find those items.

Quickly dropped in for a few items. They had everything I was looking for, and even some items I can’t find at regular Supermarkets. I was pleasantly surprised. The store was clean, and seems to have a good selection.

I absolutely LOVE Nob Hill Foods. I come here often in the mornings to grab a $.70 doughnut or pastry and some coffee at Peets! Sometimes for lunch, they have a nice selection of fruit bowls, wraps, or salads. If you have some time, they make breakfast burritos (they are ok… I have had better), and sandwiches (D-​Lish!).
The store is very clean and staff very friendly– they also have some self-​check out stations. It is a bit pricey but worth it! Prices are reasonable compared to expensive Whole Foods or Zannatos.
They also have a large selections of wines, and beers, and organic or kosher items. You will find what you are looking for here.

I have been coming her since I was a little girl. I am still greeted by some of the same faces as 10 years ago.
Everything is so well organized, employees are always ready and willing to help you find a item and they have a delicious lunch and dinner selection of pre made foods such as sushi and sandwiches

Props to having a station where you can buy poke by pound.
Downside, didn’t like the sauce/​marination.
Pro, It was not bad as in quality and freshness.

First time in a Nob Hill’s Foods and I was impressed by the store. If based alone on selection and appearance this would be 5 stars. Great fresh foods and a very clean and nice store. The layout is a little confusing for a newbie. However, its pretty expensive and the customer service at check-​out is lacking.
Check out was horrendous. Diane was quite possibly the worst clerk I’ve ever met. First, she looked at me like I was a crazy person when I asked if I could sign up for a rewards card, and brushed off the question saying I didn’t need it to save money. She asked me at the beginning if I needed a bag (yes), then as I was swiping my card asked me again (yes again.) Then she tells me that I’m «lucky» she’s not going to charge me for the bag since I’m already paying and I’ve «took up too much time already» and there «are people waiting.» Mind you I had less than 10 items and there was only 1 gentleman behind me. Then there was an awkward/​tense interaction between Diane and the bagger. Overall, my image of Nob Hill will forever be associated with her and the horrible experience. So its back to Sprouts and Trader Joe’s I go!

I’ve been to this location multiple times and I must say that it is consistent: good customer service, a clean facility and organized products.
The staff whether it be a clerk at the check-​out, bagger or someone walking around the store are very friendly, helpful, efficient and have a good sense of urgency. (The don’t lag and help me find what I need or answer my questions quickly)
The food is well organized and usually fully stocked. I’m not sure who controls the quality of their produce but whenever I’m picking fruits or veggies it’s usually a quick process at this store since all the produce seems to be in good condition. It’s nice to not have to sort out through tons of bruised fruit or veggies.
They also have other amenities like Peets Coffee and USPS. Parking isn’t too bad either they have a fairly good sized lot so parking isn’t an issue.
Something that I’ve never seen before in any grocery store is a «Family Friendly» check out lane. I don’t have kids but the families seem to like they have a check out lane with space to comfortably move a stroller.

This store is really nice inside and out. Haven’t needed to ask for any service while shopping here but I’m sure they’re very helpful.
They have an Amazon box up at the front which looks very intriguing.
No complaints from my end.
5 stars for Gryffindor!

Hands down one of the best Nob Hill Foods that provides superior customer service, and for that reason, I’m hooked!
Every department I wondered into, the staff always greeted me with a genuine smile. They really make a huge effort to provide every customer, the best experience possible.
One of my favorite hangout here is their in-​house Peet’s Coffee. They have a huge lounge inside with sofa and all! They also have a huge outdoor area for you to sip your favorite beverage, or simply, enjoy a fantastic hot meal from their deli dept.
Until then, Cheers! ~ :p

One of the nicer supermarkets in the area. Apart from a considerably large grocery section Nob Hill Foods also has a Peet’s with lots of seating, a deli counter, and a buffet where you can create your own combo (meat, veggies, bread, etc.).
If there is a «dine in style» then this must be «grocery shop in style». The store is very clean and stuffed with everything you need.
Great for breakfast, lunch, and take-​away dinner. There’s also a US Post — however, they only shop domestically so if you have international shipments you’ll need to go to the main US Post office in Mountain View.

Came by the other day to check out the grocery store. Surprisingly, the grocery store is rather upscale inside! They have a Peet’s along with a huge area to lounge around and relax!
Stopped by the «Kitchen» where they have a variety of buffet-​like items for you to make your own combo at $ 7.99/lb. Highlights of the items included Ribs, Meat Balls, Chicken Legs etc.
…as they go by weight. a lb adds up real quick!
…they also have a loyalty program which I have no idea how to sign up and self check outs to help speed things along!