Mail All Center

I live overseas and depend on Mail All Center to maintain my mailing address in California. They have been great — very patient and kind. I dash in about once every two years, change my forwarding address — they periodically bundle all my mail together and send it to me. I forgot to pay my yearly fee, but no problem. I really appreciate them and their service to me. They always recognize me and ask me about where I have been. I think they are very sweet and I also really enjoy supporting a local business.

Poor service. The place is a bit messy and unorganized. The sales person behind the counter are no very friendly. Refused to even give me a receipt for UPS drop-​off.

Stopped by on my way to the dentist to mail some cards. Was looking for real post office but my Pioneer nav system steered me wrong. $ 2.00 for small hard envelope, okay. But $ 5.85 to mail a total of 8 ounces?! I should have gone to a real post office instead of helping this place make profits by ripping people off of their hard earned dollars. Wish I hadn’t been in such a hurry then i would have had better judgement before sealing the adhesive on the envelope.

Prices are super high. Service is mediocre. I’d avoid it if you can.

Rude and shady.
Had a pre-​paid UPS box that needed pick-​up only. Lady told my wife no problem, but when I got there, she tried to shake me down for undisclosed additional charges, not correct per UPS people, just trying to get some additional money from customers.

Very rude and unprofessional! AVOID
I came to drop off a DHL package, because their location is listed on the DHL site as an authorized ship center. I showed up at 5pm and they were very very rude– refused to accept my package and to come back tomorrow. They would only accept DHL packages from 10am to 1:30pm. They refused to hold the package and ship it the next day.
I sent a co-​worker back with it another day, and get this– they never shipped it out! We kept checking the tracking and the package was going no where. When we called DHL, they said it hadn’t left the center. I then called the same rude people and they forgot about it for 4 days! I hope they go out of business!

$ 1.50 for international mail. $ 1.15 at the post office. Didn’t get a receipt for this «35 cent» service. Not a big deal but there are post office nearby, why come here?

These two people are terrific. Always polite, helpful, and provide excellent advice.

This place is really shady! They refuse to give me a receipt for a UPS drop off and wants to charge $ 1 for any type or receipt?!? I have been doing UPS drop off for years for online product shipment, and I have never heard of such a thing. They say just to take a picture of my label. To course I already have the tracking number. But the idea of the receipt is verification they have taken over the package for transit.
I truly question if they are indeed an «authorized» UPS center. Go to other legit UPS stores instead!

Absolutely do not use this center for US mail services! When I discovered that the post office in this shopping center was closed, I decided to send my letter by certified mail from here instead. While I was in the grocery store, I realized the sales person had not given me the certified mail receipt for this. (Sending something by certified mail has no value without this receipt.) When I went back to check on this, he said this receipt could only be stamped at the post office and I would need to come back tomorrow to get it. I got my letter back from him and he returned the $ 11.25 I had paid for it. I took the letter to the post office at Fremont and DeAnza Blvd and paid $ 5 instead. What made me angry about my experience with this mail center is that he never told me he would not be able to give me the receipt that day, he just took my money for it. I also mailed a small package by priority mail and he also charged me an extra $ 5 for this transaction. He never gave me an itemized receipt for either transaction. I will use this mail center only if I have a prepaid UPS package with tracking and only need to drop the package off with them.

What great customer service. My wife went to get something notarized and told them I would come by 6 to do the same. I forgot and called at 7 just to see if they were open and in fact they were waiting for me to show up. They knew we needed the doc notarized that day. They officially close at 6pm. We were so grateful and touched at the phenomenal customer service.

We have had probably 50 signatures notarized over the last 6 years at Mail All Center. I’ve also used them for UPS and Fed Ex. The owners are so nice, professional and accommodating.

The couple who run this place are rude and obnoxious. They are not customer friendly. The store is messy also. I’d much rather use USPS or FedEx directly.

We went here for getting a document notarized. These folks were so nice and helpful, like they actually cared about us. The document that was to be notarized required our fingerprints and I had gone there with a regular ink pad — the one that leaves the ink on your thumb. When they saw us trying to use the regular ink pad, they stopped us and offered us to use their «fingerprint ink pad» on our document so that it doesn’t leave the ink mark on our thumbs! Also gave us a paper napkin to wipe our hands afterward. Five starts for the helpful service!

I just got a document notarized in 5 minutes, for just $ 10! What a great deal.
Last time I went in, I needed a FedEx envelope, FREE of charge.
I’ve been using their services for 9 years now. The service is great and I’ve never had to wait. The owners (husband and wife) are such kind and pleasant people.

Bad and rude and unprofessional. Closed way before closing time, saying they have a party to go to. Outright told me to come back another day and refused to serve me.
If you are looking for Fedex packaging services, there are much better services elsewhere, with professionals who are polite and helpful. The one in Palo Alto square is good.

I use this business exclusively for my shipping and faxing needs.
The couple who own this place are really helpful. They always let me know if there is a cheaper shipping option and when my package should arrive. When I have to fax legal paperwork they wait for and print a confirmation of receival for me. These two know their business and they are perfectly willing to share their knowledge.
Some of these reviews say the owners are unpleasant, but I have not found this to be the case. On my first visit I walked in with a smile and got two in return; and they are are always really sweet to my toddler.

If you’re looking for pleasantries, I don’t think this is the place for you. But I find the service to be helpful and the location and hours convenient so I’d definitely go back.
The store itself is cramped by an overload of merchandise, not all that brightly lit., and often smells like Indian food. Personality-​wise, the staff can be a little curt. I don’t care though, I didn’t come to make friends. I came to mail packages.
Saving some money is always good too. My last visit, they helped me lower the cost of a Fedex shipment. Measured the contents, located a better size box that wouldn’t have an additional surcharge, and even helped me repackage it, supplying the tape and everything.

Extremely rude, disrespectful owners.
This place is right next to the Hallmark store. I wanted to mail a priority mail letter in the letter-​sized envelope.
My plan was to first go to Mail All and get the priority mail envelope, then go to the Hallmark store and get a card that fits in the envelope, then take it back to Mail All and send it out.
I asked the owner of Mail All if they have any priority mail envelopes. The lady says «yes» and then stares at me. I ask her if I can have one and she gives me one of the large flat-​rate envelopes. I said I want the letter-​sized one and she said «I don’t have any.»
I looked behind her and I saw a giant stack of letter-​sized priority mail envelopes, so I pointed to it and said «yes you have some right there.» Then she looks at me and says «those are for customers.»
I asked her what that’s supposed to mean and she told me I should go to the post office and mail my letter there.
The end

I’d rather go to a USPS office as it feels more official haha and I’m not sure how much more this place charges in addition to base prices.
But the staff/​owners are very nice and helpful. Mainly, it’s close to my old high school and Safeway, so I go here out of convenience and necessity. I’d go again but not worth the trip. Then again how else are you going to feel about a mailing center haha