Hotel Strata

Awesome room all first class gadgets. Incredible staff very accommodating. Very clean. Large breakfast buffet. If we are in the area again we will be staying here.

My husband and I stayed here for two nights after the movers picked up all of our stuff and our apartment was empty. I can’t help thinking that this is the hotel that all the other hotels are trying to imitate. The service was exceptional, even when we checked in late in the evening, and the room was lovely. My husband and I slept so well, and the free breakfast buffet was amazing both mornings.

This is the second time that work has booked me a room at Hotel Strata. Every accomadation is met, from heated floors to hardwood floors. Everything is new and modern! Prime location, right next to downtown Mountain View. I even had them take care of my dry cleaning. I love staying here! Oh, and I can’t forget about the flatscreen TV, and the TV’s in the bathroom!

The best hotel in the area!!! The staff is sweet and the adhere to your every single need. The showers in the rooms are impeccable with the heated floors as a added bonus. The hotel room has a luscious bed that you can’t get enough of and the room was so spacious. Mr. Pitel and EM the lady at the front desk couldn’t have been any better they killed it!!! I’m coming back for sure.

My boyfriend & I booked this hotel on a complete whim, and I couldn’t have been any happier. We called to ask if we can park before check-​in and Mr. Patel said our room was ready 2 hours early & we could come in any time.
That was just the beginning. Em greeted us at the front desk and I was immediately impressed. She talked with us like she knew every need we could possibly ask. When explaining the amenities, she looked up at my 6’4 boyfriend and said «you won’t have to worry about ducking under the shower, we have an overhead option, you’ll love it!» We laughed a while. The best check in process I’ve experienced in my lifetime.
Now the room itself, beyond compare. You would’ve thought I paid $ 400 to stay here! Heated bathroom floors, censored lights under the night stands, floating 42″ flat screen, water fall shower (more like water fall, hand held & standard 3-​in-​1), and the most clean & comfortable bed you could ask for. The room is spacious & as warm or as cold as your heart desires. I came to stay with family for the holidays, but this room felt more like home.
In the morning, for complementary breakfast, the General Manager PERSONALLY showed me how to use the espresso machine (because it’s a beautifully advanced system). I was in awe. I worked as a Guest Services Manager for a couple years and I could count on one hand how many times I encountered our owner & GM. When asked the best route to the 49ers game, Em gave us great options with Mr. Patel chiming in with great tips. The staff works together to ensure everything is copacetic.
From beginning to end of the stay, I felt like I was more than a customer. My birthday was yesterday and I didn’t even have to mention it to get such special treatment. If you’re looking for an exceptionally modern hotel with customer service that out does the Westin, STAY HERE! You won’t experience anything better.

Just got home from our stay at Hotel Strata. Very impressed with the staff and accommodations. Oscar checked us in Friday night when we arrived and was beyond friendly. Mr. Patel was there every morning when we went down for breakfast. So friendly and personable. The staff were all very sweet and treated us so well. They were the best part of the stay. You can tell they appreciate your business. They even gave my one year old son a teddy bear.
They offer a lot of choices for breakfast. Best complimentary breakfast I’ve had at a hotel. They have something for everyone.
The room was very clean and modern. One of my favorite features was the night light that came on from under the nightstand when I got out of bed. The heated floors were awesome. Lots of USB outlets.
I definitely recommend this hotel. We will stay here next time we go up north.

Like all the other hotels in the area, you are paying 4 star hotel prices for motor-​court style motel. Strata is a cut above its competitors for the things it gets right that should go without saying, but often do not here: dead quiet room, spacious shower with good water pressure, very comfortable bed, excellent wifi and a huge number of convenient power outlets. 4 stars for the hotel itself, plus an extra because the competition is so bad!

Not only is this hotel wonderful, but the management is fantastically accommodating, which makes a real difference. We were hosting customers there for an important event, and the manager actually went above and beyond to place gifts in certain guest rooms with handwritten notes since I was not there onsite to do it myself. Very few modern hotels would do this for you!

Spent 1 night there on a quick trip to the area for biz. Tastefully well appointed rooms were good for the techie /​gadget dork — lots of USB enabled outlets to charge stuff, automatic lights under the bedside table turn on when you walk near, cool shower, better than average desk chair and lounger (like, types I might actually have in my house). Quiet.
Also, breakfast in the morning is really very good. Automatic pancake machine pumps out pancakes on demand 2 at a time, the automatic espresso machine made a really very decent double shot cappuccino, everybody was super friendly. Missed the samosas but will definitely check that out next time. Would love it if they would do a complimentary happy hour like some other places do, but that won’t make or break my choices. Will definitely stay there again!

We have now stayed at the Hotel Strata on two different occasions; the first time just the parents, and the second with one of our college aged sons. Both times we experienced a warm welcome with very helpful people at the front desk, and comfortable, nicely appointed rooms with lots of «tech conveniences» such as USB plugs to charge our various electronics. The beds and chairs were very comfortable and the shower has good pressure and is roomy. Absolutely no complaints about the room.
There is a nice workout area that has everything the average traveler might want. Obviously it is not a full gym, but it has a variety of good quality aerobic machines, dumbbells, and a «weight machine» (like a universal, but different brand). There is also a very nice, albeit small pool that was clean and refreshing. The owner is frequently on site and is happy to help, in any way he can, to make one’s stay better.
The only «weak spot» is the breakfast. They have fresh fruit, bagels, bread for toast, cereal and even a waffle maker (I think-​we didn’t use it, but that is what it looked like), yogurt, and a variety of juices. These were all good. They do have some premade breakfast items that appeared to be of varying quality. Since we were happy with yogurt, fruit and cereal, we didn’t try them. They also had an espresso maker for those who wanted fresh espresso.
All in all, we found the Hotel Strata to be a very pleasant place to stay, with all of the amenities we wanted and for a very reasonable price. We will definitely be back.

I stayed there for 2 nights last week. After a long flight I was so tired and as so happy how nice and clean everything was. The hotel staff is very nice and accommodating, Em, you are the best! I am amazed how everything at this place is design and treated with lots of care. I didn’t get a chance to meet the owner but he/​she is doing a great job, better than other big chain hotels I stayed at.
The bed/​pillow was comfortable, internet fast, room ventilation not too loud, and cleaning lady was very good too.
The breakfast was really good, the lady who ran it is called Linda, she is very dedicated and makes delicious pastry, and she is very funny.
It was an awesome stay! If you go there please say Hi for me to Em and Linda.
And yup, the heated floor in bathroom was definitely a treat.

I’ve stayed in several European and Asian hotels but Hotel Strata is the first hotel in the States that I’ve stayed in that truly knows the meaning of the word service. The staff were all very helpful and friendly while simultaneously not being obtrusive. And unlike the so called «full service» hotels, with Hotel Strata everything was included including a great on-​site breakfast and in room kitchen. If I make it back to Mountain View I’ll be sure to stay there again.

I stayed in Hotel Strata for the weekend when I was visiting the Bay Area for work. It doesn’t look fancy or huge from the outside when you pull into the driveway, but you’ll be surprised. The rooms are really big and modern, with hardwood floors, heated bathroom tiles, a great rain shower, and clean facilities all through out.
Breakfast is included and was good both the mornings I ate there.
The staff is truly wonderful, they make sure you’re comfortable and have everything you need.
The location is fantastic, there’s ample parking, free internet, a huge TV with all premium movie channels — absolutely no complaints.
I’m definitely going to stay here again if I’m in the area.

Newly renovated rooms are fantastic: heated bathroom floors, usb outlets, clean/​new furniture, etc. (Even before the renovation, the old rooms were fantastic). Hotel Strata has truly thought of everything you need. Incredible attention to detail. Fast WiFi. Customer service is impeccable — very friendly and personal. There’s no better hotel in the Silicon Valley!

Excellent hôtel, confortable et propre. Les chambres sont spacieuses.
Le personnel de l’hôtel, est extrêmement serviable, à l’écoute. Un sans faute à mes yeux !

I arrived to this hotel on Business for the week. I have truly not met an overall friendlier staff.
From the booking with Gladys the previous month, checking in with Em who is friendly as all get out, Kirit who was my awesome tour guide, restaurant suggester and car conversationalist, and Linda in the mornings at breakfast. Seriously, you will not find friendlier people.
Security and door keys are nice. The rooms are fantastic. Wood floors and the heated floors in the bathroom! The rain shower is awesome.
The wellness center has up to date equipment that was great to use.
I hope to come back and stay again sometime.

This hotel is awesome! Great customer service, complimentary breakfast and 24-​hour snack bar (for a small fee)! The rooms have nice bathrooms, updated décor, ihome alarm clock with iPhone dock, a microwave, mini fridge (with freezer compartment!) and coffee maker. A nice big 60″ TV and with all the good movie channels: HBO, Showtime, and Cinemax. Will definitely stay here again when in Mountain View!
The only negative was our shower. The tub filled up with water up to our ankles so we had to unscrew and completely remove the tub plug! Yuk!

Its understandable that «Howard Johnson’s» flashes across the brain when you pull into the driveway of this hotel. I literally sat in the parking lot wondering «do I really want to stay here?» Luckily I did not let my first impression stop me from enjoying this amazingly comfortable, modern hotel.
My room was the size of a one-​bedroom apartment with impressive upgrades such as heated floors in the bathroom, TV in the bathroom mirror, wide-​screen TVs in bed and living room area, fast and free Wi-​Fi, comfortable bed and free breakfast. If you are visiting Google, as I was, this location is ideal (15 minute drive). The customer service was also fantastic.
The reason this is not a 5 star is because its not the Ritz Carlton in terms of elegance and amenities. But for a reasonably-​priced hotel (for the area), service, space and comfort — Hotel Strata is a surprisingly good value.

At first sight, this seems like a renovated Motel 6 neighboring a large abandoned lot. This would have been a pleasant surprise had we anticipated we were staying at a Motel 6, but the price we paid was that of a Hyatt. As soon as we parked, the only other car in the lot, held a woman who was giving us a stink-​eye. We got out of the car and she barked «You’re not going to park here are you? This is reserved for electric cars.» We didn’t realize the mistake, but we were taken aback by her tone. We then looked around the empty parking lot, wondering why it was warranted, but assured her we were just checking in. I couldn’t tell if she was part of the hotel management or a guest but after her request that we move the vehicle soon, she got on her bike and rode away. BAFFLING.
Given that random person and the motel-​like exterior, We were reasonably nervous as we entered the lobby, but were relieved to see a lovely interior and a friendly smile. We asked the front desk associate if we could peak inside a room before checking in and she said «Can I ask why? Because either way the room is non-​refundable.» which was pretty affronting. Granted, we probably sounded really snobby, but defensiveness was unneeded. Any other hotel would have said «Absolutely!’.
She placed my colleague (female) on the upper floor and myself (male) on the lower and when my colleague worried about carrying her luggage up the staircase, the front desk associate then reassured «We place the females on the second floor so they can feel more secure», which ironically made us both insecure. «Don’t worry there’s a glass wall surrounding the property so no one can get over» (more insecurity). She then handed us cute goody-​bags. When I asked how come my colleague got shampoo, she said «Females get the shampoo, yours is in your room.» (More baffled looks).
The rooms were actually very pleasant, the showers were awesome, comfy beds, and SO grateful for the 21^st Century DirectTV, versus that channel up/​channel down format at most hotels. The breakfast was plentiful and the front desk associate turned out to be extremely sweet and even checked in with us (the phones ring WAY too loud) to see if we found somewhere to eat.
Overall, they made a product which could have been weak, very impressive. They should be proud! I’m sure they battle preconceived notions/​surface judgments from jerks like us all the time– but they should not let their customer service waver. I also think the gender-​specific accommodations are questionable. Personally, I feel the price was not worth the room, but it was a really relaxing stay. I wish them the best of luck.

I love this place. I recently stayed for a week.
I give it 5 stars for the value, competency of the staff and amenities for the price point.
The staff is phenomenal. Every one of them. They really care about providing a good experience, are all smart, and sophisticated. Not what I expected for checking in to a small-​ish motel.
The fixtures in the room were all beautiful. I loved the separate sink from the bathroom. Everything functioned perfectly. And everything was extremely clean and well cared for.
I am a light sleeper and was worried about both road noise and the A/​C noise. Unlike many places, the HVAC can be set to have the fan always on (whether it needs heating /​cooling or not), which provides good white noise. The place was extremely quiet. No late-​night door noises from adjacent rooms.
The breakfast is very nice for a small place. Good choices, whether you want to eat healthfully or heartily. And the woman working that area was charming and sweet.
I took advantage of the fitness center, because it was well appointed. Everything you would need, including dumbbells.
They even have 5 bikes to use. It is a fun way to go to Downtown Mountain View for a meal, or just see the nice neighborhoods nearby. They have bike locks to use as well.
Thanks to all the staff for making my stay so pleasant.

Super comfortable rooms c
Big tv’s.
Small kitchenette’s available.
Everyone genuinely cares about me and gives great service. Gladys by day and Em on the closing shift.
Pillow menu.
Tasty samosas at breakfast.
The coffee machine makes better coffee than any barista in town.
Managers Mr. Dilip Patel and Mr Kirit Patel are on top of there game when it cones to exceeding expectations.
Please don’t stay here… I want my favorite room to be always available.
I LOVE this place!!!