Home Consignment Center

No pressure and low key shopping at the Mountain View Home Consignment store. We had a pleasurable time and found several unique items that interested us. We saw Phyllis at the front desk, who stopped what she was doing to immediately help us. She is one of the most courteous and friendliest salesperson we have ever met. She walked with us to see the statuary and figures of interests and helped us to procure the items. She additionally assured that the items were safely wrapped and that it was loaded into our vehicle. We definitely plan to revisit them again.

I recommend the Home Consignment Centers in San Carlos and Campbell, but not this one! The only reason that I gave them a whole two stars is that, in the past, my husband and I have found some great furnishings for our new home and good deals there. But not all of the deals are good ones, so you have to be careful. Another reason to be careful is that some of the pieces have significant problems, which they try to hide once they are pointed out! But the main reason that we have absolutely had it with this location is that one of the staff (don’t know her name, but she looks like Sharon Osbourne) is awful. A normal salesperson might approach a customer and ask if they need help, and if they say no, leave them alone. But this woman likes to eavesdrop on conversations! This is done while she is «dusting.» Several times during our last visit, while we were looking around and commenting quietly and clearly only to each other, she would swoop down and start interjecting comments of her own in a very snotty way. We tried complaining to the manager, who acted as if this was nothing unusual. It makes for a lousy shopping experience.

This place has fine (and ever-​changing) selection for people looking to spend [at least] $ 200 more per piece than they would at Ikea. Granted, the furniture is not comparable to Ikea. It’s all higher end designer-​ish, real wood furniture. Almost none of it will fit in the back of your car ;)
Some really unique pieces: I saw two beautiful wood chests with inlaid blue/​white tile for $ 600 each last time I was there. A good resource for shabby chic furniture, too, if you’re looking to buy someone else’s pre-​distressed, milk-​painted dresser.
The back of the store also has a small selection of vintage jewelry, with a decent selection of rings.

Phyllis at the Mountain View Home Consignment store is one of the best salesperson I ever met. You should definitely ask for her advice if you want to get some furniture for your home.
We bought a house lately and needless to say we are in a tight budget. We looked at furnitures in many stores, but either they are in bad quality or the price is too high.
Our friend told us about MV Home Consignment store so we decided to give it a try and went there last week. Shortly after we entered the store, Phyllis came and asked if we need any help. I described to her what we want and our price range, she was very patient to listen to us. She then gave us very good suggestions and we were able to find some good furnitures for our living room and bedrooms.
Phyllis was very professional with good design idea, without her help, we probably will end up spending more time and money. We definitely will go back to the store for more furniture later.

Phyllis was terrific. I definitely recommend her if you are trying to sell any furniture or decorative items. She came to my house and was extremely professional and easy to work with. She worked very hard to sell all of my furniture and her follow up was excellent.

I ended up working with the Mountain View location after multiple attempts to contact San Ramon without a response. If you are moving and thinking of cosigning good quality furniture avoid the temptation of consigning with these guys. You wait for them to show up, wait for them to value your stuff (there’s no rhyme or reason to what they take or the values they place), wait for their mover (whom you will pay both ways), then a few checks will arrive after which prices are slashed or items are donated. Save yourself the hassle and sell it on Craig’s List if you can. In this scenario everyone wins except the seller. You’ll feel better to donate locally and you can usually get them to pickup for free.

I had some antique jewelry and took it by there.
They are so nice. They appraised it and even cleaned a few pieces as I had not done so tho they normally don’t do that.
My jewelry looked worthless now on display looking very valuable!

Home Consignment Center Mountain View accommodated me with the drop off of the item they’re assisting me to sell. Considering that my schedule has been all over the place because I have been packing, moving, and working, they went above and beyond to assist me. If I’m able to adjust my review once my item is sold, I plan on changing it to five star to reflect their exemplary customer service.

I have purchased 3 pieces in the last few weeks from this store. Each time I was assisted by Phyllis Gong. Each time Phyllis answered all my queations without hesitation. She has the ability to make you feel at ease within seconds. Each visit to this store was a pleasure.
Good job Phyllis

Josephine was amazing to work with. She throughly described upholstered chairs to my friend over the phone. My friend is blind, Josephine’s details were the only way my friend could envision the chairs. Her descriptions were spot on. Josephine texed images of the chairs to me and measured them.
A few days later the stunning chairs and a coordinating settee we found (also at the Home consignment Center) had been delivered.
My friend’s room is lovely. Josephine made it all possible!

This place is the most fun to visit. They have a wide variety of interesting and beautiful things for decorating. The sales staff are pleasant and interested in understanding your projects and goals. Yes there are some things you would not want in your home, but that is true of new furniture stores also.
I especially like the sample furniture from model homes as it is like new and the price is often less than half what you would pay in a regular furniture store.
Sometimes it is possible to get great bargains here! I really like the wrought iron garden arches and some of the desks and antique bookcases and kitchen items.
I have sold things here on consignment also. They will not accept furniture that is not in really top condition. The staff is good about keeping records and reimbursing you in a timely manner.
Sometimes I visit here just to wander around for inspiration. You never know what you will find; this is exciting and inspiring, especially with the money you can save compared to many other places.

Diana at Mountain View Home Consignment store was so kind, courteous and super helpful that it was a pleasure selling our dining table there! The whole process was so seamless and quick! She arranged the pick up of the table from our location and moreover helped us to assemble our new dining table! We received our check in a few weeks and were so happy that we reached out to them! Thank you Diana.
Casa Design Boston

Way back in the day this was such a great store … now it is NOT. They don’t really sell consignment items anymore, it seems to just be Overstock crap. No character, ridiculous sales people. I am so disappointed. In years past I bought some great stuff that had character … now it is like shopping at KMART. Skip it people, truly. Can’t describe how awful it.

My wife and I love quirky and unique furniture, and found this place to be a goldmine.
There’s a very quick turnaround, so sometimes you should jump on something you like if you think it’ll attract other buyers. The prices are also great if you’re looking for a bargain, and don’t mind things used (I personally like a few scratches on my furniture pieces).
I do have to warn, there are a few new pieces that are littered throughout the store that are full price, so this is really only a good place in my mind if you’re looking for used and unique pieces.

I just bought a lovely vintage dining set. I was concerned about my friend picking up the furniture and getting it delivered to my home. My friend could not have done it without the very accommodating spirit of Nicholas at your Mtn View location. He went above and beyond in removing existing seats in the van to allow room for the heavy table and 6 Windsor chairs. He was very careful to arrange the furniture so it would not get damaged in transit. Keep up the good work, Nicholas. I am so grateful for your kind assistance.

Great place to treasure hunt. Not everything is high quality though. However, I think some deals can be had especially for items that are retro or one of a kind. I purchased two minimalist wood lamps and the employees let me try them out no problem (however they took one bulb out for some reason lol). Some items that were a pair were scattered apart in the store (e.g. two end-​tables) but a little meandering should fix that. I want to try the other locations in the Bay Area.

Hmm something smell fishy
This should have been written months and months ago
My piece of jewelry sold for less than what I wanted but I went on.
Went in and saw the same piece again at Campbell a much higher price.
coinsedence ?Eek, me thinks notI think they may buy your items themselves giving you a lower price and then reselling right away at a higher price

Good place to buy. Sell? Don’t even think about it.
I bought a very nice used desk there at about 15% of what it would have cost new. I asked them to consign my old desk that I had paid $ 1,000 for and was also in very good shape. I told them to sell it for $ 599; they listed it for $ 398 without ever asking me if that was okay. When it sold, I received a check for $ 90!!! If you’re buying, the place is okay. If you’re selling, run away. It’s a total scam. You’ll do much better with Craig’s List.

As I see it, this place is full with second hand gently used items with overpriced tags.
Why would one buy a second hand furniture priced as a new one?
I guess it’s because it is being presented in a store and there’s another person cutting a coupon on this sale. Some people need the store presentation to convince them to buy second hand. I totally get it and I understand, but it does not work for me.
At least they should give a reasonable service, but when I entered here the staff was nowhere to be found and service was none exist. To top on that the lady behind the counter at the back of the store was cold and unpleasant.
I see others reviewing differently and I wonder if it just happen to me.

Overpriced furniture with flaws. Store is too crowded to see items well. Workers are always acting busy. They only help you in the floor if they like the way you look.
I’ve used them to sell jewelry before and they did ok. Sold a generic wedding band with diamonds I’m it but didn’t get much in the end. Did not sell a $ 3k diamond wedding ring in 3 months and they only had it priced at $ 600.