Cervantes Pool Service

Unreliable service. I call their office multiple times and leave messages asking for help since they serviced my pool. Nobody returns calls and its very hard to communicate with their pool. Thankfully I stopped using their services now and will not be contacting them anymore… if I could give NO STARS, I would!

We hired this company this summer to take care of our pool. We have owned this pool for over 27 years. They immediately required a new filter and other changes which cost us over $ 1,200. The pool maintenance has been mediocre at best. What is worse is that we arrived home to find a neighbor on our doorstep because water was flooding the neighbor’s backyard. We discovered an unattached pipe to equipment they had installed draining our pool into our neighbor’s backyard. Our pool has been significantly drained. To add insult to injury, we have left at least 4 messages over the last couple of days with no return call. Do not hire these people. They are obviously incompetent, and worse, unresponsive.