Andrew B Menkes, MD

My wife us a patient of Dr Menkes and is regularly made to wait 20 – 60 minutes past her appointments — very unprofessional front desk staff who don’t care about patients being made to wait, and piss poor customer service. This office needs to figure out how to schedule and manage patient schedules and be professional and ibform oatients when schedules aren’t followed. It’s a wonder how they stay in business.

I have visited Dr. Menkes with two problems. One problem was a treatment of a benign growth on a finger, which was successfully addressed by the means of cryotherapy (well, he sprayed a finger with liquid nitrogen — takes about 30sec and is impossible to do wrong). Another problem was an in-​grown inflamed toenail. Having had a look at it, he proposed that I take antibiotics. Not cleaning and disinfecting the soar, not figuring out why the inflammation has occurred. That was probably the most… dubious treatment a doctor has ever proposed to me. I started to take his prescription drugs, yet, there was no result (though, my stomach experienced some nasty side effects). Eventually, I had to do some minor surgery on my toenail myself, and getting out an extraneous body that caused inflammation from the soar had resolved my problem — the toe started to heal and has healed completely eventually. It is very unlikely that I resort to Dr. Menkes’ services again.
P. S. Do not give them your email, unless you want to get unwanted ads from them.

My husband went to Dr. Menkes for the removal of a very small fat nodule (one quarter of an inch lipoma). The scar he made is surprisingly large (two inches). After the surgery he said he would send the nodule to a pathologist (at UCSF) as a matter of routine, but was not worried about it. To our surprise Dr. Menkes charged $ 237 for pathology, and UCSF charged an additional $ 250. We contacted our insurance and were told that we should ask Dr. Menkes to credit the pathology because of him mentioning he was sending the lipoma to an «outside» lab, and because he had never said he would do any pathology himself. After a lot of back and forth with Dr. Menkes’ office, we were told Dr. Menkes would not credit the pathology… and that he noted in the file that he had looked at the lipoma. This feels very wrong. In total he charged $ 1,539 for this 10 minute procedure, and UCSF pathology an other $ 250.