Total Car Care Inc

These guys are great. I think their work is excellent and have NEVER felt like I was overcharged. In fact, what I do now is walk in, hand them the keys and tell them to do whatever they think should be done. They always offer to call me with an estimate and I always tell them not to bother – I trust them. No one loves spending money on car repair, but at least I know it’s going to some really good people.

I’ve been coming here for about 10 years and have always had great service. I’ve also noticed the owners have a great rapport with the clientele and obviously have a lot of repeat business.
Re the low reviews, take a look at the profiles that left those reviews and that will tell a story. Once guy gave a 1 star review, then came back to this place over a year later for more work and gave a 1 star review update. Yeah, that makes sense.
In addition to the excellent service I’ve received, I’ve also received good advice and practical information during chats with them while waiting for my car.
Will always come back as long as Rino & Vittorio run the place.

Finally had the brakes replaced on 08÷15÷13

My husband and I have taken our vehicles to Total Car Care for nearly 10 years. Rino and Victor (and all their staff) are THE BEST — totally professional and kind. Their work is outstanding and they treat us like members of their own family. I’ve never had a problem with a repair, and there are times when I’ve taken my car in only to have them tell me «that noise is annoying, but it’s not a problem that will leave you stranded — so you might want to hold off on fixing it.» I can’t say enough about their integrity or the quality of their work — we’re so lucky to have them close by.

Be careful when you leave your car to Total Car Care for repair. Get a official quote from them and never rely on the estimate they give. They tend to change some other additional parts and charge you ridiculous amount of labor time, so let them know that you won’t be paying anything unless otherwise you authorize it.
Overall I am not satisfied with their service quality. I had to take my car multiple times to get it fixed PROPERLY!!!
I agree with other review. Owner of the shop gets angry quickly and may yell at you on the phone if they don’t like what you are saying. It happened to me as well.

Yesterday, I had needed a necessary repair done on short notice and these guys not only did it but performed the repair by the deadline that I needed the car back and at a lower price than I expected.
I’ve now used them four times in about the last four years and have been more than satisfied each time. Yesterday was the first time that they ever recommended additional work on my 11 year old Chevy and it was items that I already knew that had to be addressed in the near future.
Every time I walk in there, even if its been a year since they last saw me, Rino remembers and greets me by my name. They know customer service. I’ve been to a lot of repair shops over the years, some good, some bad and some horrible and Total Car Care is head and shoulder above them all.
I know that there is another review here that is negative, but I just cannot see it from these guys. I highly recommend them to everyone I know whose car warranty has expired. I feel so strongly about them that if anyone wants a personal recommendation, they can email me at varsitysg (at) gmail (dot) com and I will be glad to speak with them. Oh yeah, they also get an A+ rating from the BBB. Look it up.

Total Car Care is fantastic! They are extremely friendly, truly trustworthy and the work is very accurate. I have been taking my car there for over 7 years and have never been disappointed. I switched over from the car dealership service center during my original warranty coverage because the car dealership had no integrity. Also, for over 30 years my family has owned and operated a highly successful and respected automotive service business in Pittsburgh, Pa, so I am very well informed and educated on car maintenance.
If you commute into Manhattan, they are located directly across the street from Metro North /​Fleetwood Station, so it’s very convenient.
Give them a try. And if you do, ask for Victor or Rino.