Three-Zero-Three Taxi

Waited 20 minutes for a 303 while 5 cabs from American picked up their passengers. Dispatcher blaimed traffic which didn’t seem to affect American cabs!

There are some good points about 303. They have been servicing my area for over 60 years, the booking process is easy and the rides from the airport are usually on time. And some of the drivers are professional and courteous. Some.
I have also had drivers that take on extra «charges,» where I have to threaten to call the company while still in the cab. I have also had drivers who have shown up and not known how to get to O’Hare airport, causing me to miss my flight (one driver did not have money for tolls). The customer service department is a joke.
These bad experiences, at this point, really out-​weigh the good and my only suggestion would be to find another taxi company. DO NOT USE!

I would not even give this company a half a star. I ordered a cab at 12:15 pm for a 5:15 pick up that day to the airport. No problem they said. 5:15 comes and there is no taxi. 5:20 comes and I call — they had me hold for five minutes and then they repeated my address — which they got wrong — same street, different numbers. Then they thought that the cabbie might be on my street. However, they discovered that the cabbie was running late and was 15 – 20 minutes away. I told them again that I was headed to the airport and I could not be late — they did not seem to care and they definitely didn’t apologize
I got in my car at 5:45 to drive myself to the airport, at the same time the cab pulled up — missed my house pulled to the wrong one — I was running a little low on gas so I needed to take the cab. I pointed out to the driver that she was a half hour late. She did not apologize. She asked me what way she should go, I told her and then she proceeded to go the wrong way and not care to listen to me. Never once did anyone offer any apology or recognition of poor service.
I got to the airport 20 minutes prior to boarding and luck for me, I was able to get into the priority security line or else I would have missed my boarding call. This is a pathetic, unprofessional company STAY AWAY

I have only had good experiences with 303, so my review might seem out of place here, but I am thinking that only the people who have had issues bother to sit down and write about it.
Navigating O’Hare can be a bitch. By the time you collect your luggage, you will probably feel that you have walked the equivalent of 3 football fields, as well as having your wallet unfairly lightened by all of the new fun baggage charges. So the last thing you need is to wait forever for a taxi, or feel like you are getting ripped off.
Upon getting your luggage, you can call 303 from a kiosk in the baggage claim area (ideal for people like my mother to whom cell phones are for «other people»), or from your cell 847−303-TAXI. They will give you a cab number to look for and you only have to wait for a short time before your cab shows up.
The flat rates to the suburbs are really reasonable, and my drivers have always been great — friendly, courteous, with clean cabs, and they always always help with the luggage, from loading it in the car to bringing it to your front door. Just try to get that from a Yellow Cab at Newark!
I will never use another cab company going to or coming from O’Hare, and having that peace of mind during today’s frills-​free travel environment is a nice thing.

Update. You can TRY to get where you need to be on time. It’s extra challenging when your cab is 45 minutes late. How does this happen?!
It happens when your cab is running late in the first place. 20 minutes after your requested time, he’s still driving around somewhere. It happens when dispatchers 1 and 2 tell you he’s on his way or «just 3 blocks» away. It happens when the 3^rd dispatcher you talk to puts you on hold for 5 minutes, and then you get disconnected right after she reads to you the supposed closest intersection to your home, and it’s WRONG.
It happens when dispatcher 4 has to take 10 minutes texting the cabbie correct directions because SOMEHOW a bunch of incorrect, detailed directions about side streets nowhere near your location got associated with your order. It happens when none of the workers can directly talk to the cabbie; they have to text him all messages. What. the. hell. RIDICULOUSLY UNACCEPTABLE.
@#&($*#()!*(!)@$! Luckily for myself, I am a road warrior and still made it to my gate 10 minutes before my flight started boarding. Screw 303.

I had no issues with this company when I was in the area for work for the last few weeks.
You can book them online, or simply call them. If you call them using your cell phone, they’ll send you a text message when a cab is dispatched along with a cab number and sometimes even with a driver’s name.
They accept major credit cards and offer flat rates to/​from ORD airport.

LAME
Cab # 93, thank you for almost side-​swiping me as you were trying to cut me off on the Edens Expressway, during traffic. Let’s hurry up and wait!
Called the dispatch, started to tell him what happened, cut me off and sent me to a «complaint line» which is just an answering machine. Nothing will probably happen.
I would give this negative 5 stars if I could.

Worst experience ever with this company. I gave 303 a chance since American Taxi would show up late to pick me up everyday. I figured nothing could be as bad as AT’s service. Boy was I wrong! I had ordered a 303 taxi to pick me up at 6pm. The cab never came by my place. I call the company and they acknowledged that yes I did have a reservation, but their «reservations» do not guarantee a cab will be at your door. Apparently in 303’s world, reservations only mean that a cab will be in that area but not necessarily picking you up at your residence at that scheduled time. I felt like I was in a Seinfeld episode (You know how to take a reservation, but you just don’t know how to keep the reservation). Needless to say, a hour and half later the cab finally came around and picked me up. Absolutely crap service. Don’t take reservations if you can’t keep them. I will call American Taxi before I will deal with 303 ever again. In fact, hitchhiking is probably a more viable option.

They really do stink. One of their drivers (#129) almost ran me over today. He drove clear into the crosswalk at a red light while I was crossing on my bike — I slammed on my brakes a split second before he hit me. He preferred having a staring contest with me rather than backing up so I could safely cross. Even worse, they have a sham «Complaint Department» that doesn’t let you talk to a real person — just a voicemail that doesn’t get returned.
Unsafe, discourteous, unresponsive.
#129 needs to be banned from the road before he kills someone.

I have had both great and pretty ordinary experiences with this company, but mostly very good. My recent cab ride was in a vehicle that was spotless, with a congenial driver of Turkish descent. (Drivers tend to be from Eastern Europe). This company provides transportation in the northern suburbs of Chicago and must be specifically called to pick up a fare at the airport. For a flat rate between O’Hare Airport and Northbrook, you pay just under $ 30 without tip. The drivers are always prompt and you can request a specific driver, but it is not guaranteed. For transport from the airport, call after you get your suitcase from the claim area. Their operator will give you the number of your cab, arriving in a matter of minutes. I have relied on 303 taxis for several years.