Mt. Prospect Dental Care

I love coming to see Dr. Gulati. So friendly. So warm! The entire team from the receptionist to the dental hygienist are great! Would definitely recommend Mt. Prospect Dental!

The place is high priced and poor service. They take X-​rays and dental photos to sell high priced crowns. Multiple procedures are performed in a very short time resulting in poor quality work. After $ 5500 procedures, to fill few cavities and two crowns, I was getting sensations in two teeth that were fine before. To correct the new exposed teeth during the procedures, they wanted more money!
Not impressed by their routine 6 month cleaning. Work did not appear to be of the quality I was getting from my now retired dentist.
Personal touch is missing and focus is on profits. I have now changed to a new dentist.

I just found out that they never even performed the prophylaxis on my husband. They wanted an additional (large) amount of money to do it and when he declined the prophy was not done. We have since gotten a second opinion for less money.

I went here twice and I don’t have plans on going back based on my 2^nd visit. I had and outstanding balance which was paid prior to my arrival. When I arrived I was told the balance was still there. (Paulina) the front desk girl not a clue what she is doing I wasn’t thrilled to hear this and went about getting copies of the cancelled check.
I advised the staff that I didn’t want to have a cavity filled that day. I was told my insurance would cover 80% of my fillings. One thing that slowly started to show is the staff tries to upsell and they know for what your insurance benefits are. I even received a letter advising me what I had left to spend for this year. I’ve never had a dentist do this in the past on one hand it is nice to know the benefits but not have them shoved down my throat. I mean really I will get it done on my terms not because your office is slow and needs my money.
My primary reason for not returning is mismanagement of the payment that they did in fact receive. There was no apology only that «mistakes happen». I went here originally on a referral and the person that refers me no longer goes there either.
Dr. Gulati and her staff are vultures to say the least. Id advise to get a second opinion not likely that I would recommend anyone going there for a pleasant experience.