Massage Spa & Beyond

Nice friendly staff… very relaxing… huge place. lots to offer. clean will go again!

The area looks run down but keep a open mind. The massage was good but they don’t try and work on any area it’s all about relaxing. When I booked the appointment I was told they have a dry and wet sauna. Of course the day I come in it’s broken. According to one of the massage ladies it’s been broken for sometime. I was also told they provided everything you need for a shower. Not quite because I had no body soap but I thought ahead and brought my own. When about to leave they try to sell you other massage deals.

Bought a groupon for this place for a massage and facial. I now know why it was so cheap. You get what you pay for here. The massage sucked, the facial was no where near a real facial. They rub some cream on your face, put you under a steamer, then put on a mask. No extraction at all. The facility didn’t seem clean, one star for for the employees that seemed friendly.

We bought the couples massage package before we read the reviews… I have to say I was a little worried after reading the reviews and it also made me watch for all these things that most viewers wrote so I’ll address my experience. The «small» towel comments, Our towels were regular size. the same size we would use at home. My husband is 6’3 and he was covered well and didn’t feel it was small or too small for him. The room and place wasn’t freezing cold, there was a good ambiance despite the new paint smell in the lobby when first arriving, which wasn’t horrible just unexpected. Our massage therapists were Ogi and Seyona, both friendly and good. A bit aggressive and fast with movements and rubs. I felt as though they were thorough bur I would have preferred slower rubbing and movements. Yes the mask was one you can buy anywhere, but they did tell me while putting it on they do sell alot more expensive ones… guess these are what comes with the deal. I can say that the tarp and dr sanitary pads weren’t exactly what that was… this is a massage place and if they use dr sheets then… ok that’s keeping it a little clinical to me and we were fine with it. I believe the tarp «thingy» defiantly not and camping tarp was to trap heat in while the mud was on. We were offered dry sauna and shower which was clean and very nice. For the price and the service I felt this was a good deal. Only cons were speed of massage and as we were leaving there were envelopes with the massage therapist’s names on them for their expected cash only tip. Other than that good deal.

I bought the Groupon for the couple’s massage for my husband’s birthday despite some of the poor reviews. We came here over the weekend and we found it quite pleasant. The interior is small but they have soothing music playing the whole time, the receptionist was kind and our massage therapist was very good. I have never had a massage but for a first experience I thought it was amazing! She massaged my back, rubbed some hot oil on me and then wrapped me. They also have a sauna once you are finished with the massage which soothes the muscles. They actually offered us another deal and we are going back for MORE!
I know many of the reviews are negative for this place however we had a good experience so maybe it depends on the day. However, it is worth it if you are doing a couple’s massage.

Booked a second appointment, we’ll see how it goes, I see the reviews have gone down since I last visited

I seriously don’t know how this place is still in business. I went there a year ago and, from the looks of the recent reviews, nothing has changed. It’s a dark and dingy place and I felt uncomfortable the whole time I was there. Waste of money.

I was a fool and didn’t read any of the reviews before I went… I actually don’t even need to give a review other then to say this place could have potential to be a nice place to go to but I feel they cut way too many corners to save a buck which will force their doors to shut.
The owner seems like a nice lady :)
I felt dirty in all ways after leaving here…
ewwww!

I had a groupon deal it was ok, massage was fine not great, then they put collagen mask that you can buy for 1 $ in Korean groceries they applied scrab only, it was really cold feelings, then we went to shower ourselves. Sauna was cold, towels were dirty we took shower twice because towels had bad smell, massage people showed attitude, they offered another deal for 100 $ we refused it’s not worth your money going there even it was 65 $ per person, was ok experience

Came here w/​my hubby to redeem a Groupon for a couples massage, facial, scrub, and sauna… worst «spa» experience EVER! Room was freezing w/​only 1 measly towel each to cover ourselves. I literally asked my «masseuse» when she was going to stop just rubbing oil on me and start massaging. She noticed my «stiff shoulders» but did nothing therapeutic w/​them. She used her fist or a hot stone to rub (not even worthy to be called massage) me.
The facial was nothing impressive… just an inexpensive collagen mask that you can buy at a beauty supply store. At least the mask was put on correctly.
My person had some sharp nails too, so there a few scratches on my body that got more painful as she put the cheap salt scrub on me. How do I know it was a cheap scrub? Bc scrubs are usually in oil. She used salt scrub that felt like it was in cold strawberry scented water.
After the scrub we had to wrap ourselves in the measly bath towel that was on us the entire time and asked to walk across the hall to the shower room. Thank goodness there were no other customers bc we were walking around basically naked w/​a bath towel and cheap salt covering our bodies. We could’ve at least been given robes, but at least they’re being consistent w/​their shoddy service.
We didn’t even ask about where the sauna was bc we were ready to book it out of there. I was tempted to ask to see the massage licenses of our masseuses, but I really just wanted to get out there. The receptionist tried to sell us some specials, but we said «no» and quickly left.
The lessons I learned: 1) always check Unilocal reviews before buying any spa Groupon. 2) I def LOVE my inexpensive massages at the foot spa shops a heck of a lot more now.

DO NOT waste your time and money here. We had a groupon deal for the massage facial and body scrub. Not even worth it with the groupon deal.
The massage room was cold. The towels placed on the beds were damp and had doctors office paper on the top.
One person came in to do both «facials». She wiped my face with COLD solution which I swear was just water, applied some lotion which she said was «all natural» which was also ice cold. Didn’t tell me when she was coming near my face so I jerked each time she left and came back to my face. Wiped the lotion off and moved on the next person without washing her hands (I refused the mask, I have sensitive skin). The «mask» was something you could pick up from a drug store. So sad. She left us there in the cold room with the damp towels and the cold mask on for about 5 minutes.
Masseuses came in without knocking, without introducing themselves, without asking us what massages we wanted or what areas they needed to avoid. They didn’t even ask us if the pressure applied was ok. Didn’t tell us when they were going to remove the SMALL bath towel to massage or legs or arms. He just pulled out my arm/​leg without notice. Also pulled the towel back further than what I was comfortable with and massaged my BUTT way longer than I was comfortable with. Which reminds me, they didn’t ask if we had a preference for males or females. He was beating the crap out of my back. We’ve had massages before and you can tell right away that there’s no way these guys had formal training. Didn’t even do the same things on each side of the body! I’m sore right now.
Started the scrub, again without telling me when he was going to take my leg/​arm out. Had me bend my legs for the scrub application and kept pulling my legs further apart when I constantly tried to keep them together. Had us sit up when they applied the scrub to our back. SO AWKWARD. He got the scrub all over my hair and splattered on my face. Lights weren’t even dim.
After that they just left. We sat there confused as to what we had to do next. Front desk woman came in and carried our stuff to the «rain shower». It was NOT a rain shower, a regular shower stall. My gyms shower stall was what I kept thinking of.
Sauna was small and the wet sauna wasn’t even turned on. We were so disappointed at that point we just get dressed and wanted to leave.
Came to the front desk and they had two envelopes ready for tip. I always tip very well but I honestly wouldn’t have felt bad if we didn’t leave anything. Still, we left something. They tried to offer us the same services for cheaper, of course we declined. Not even for a better price would I ever go back or recommend this place.
I’ll admit the facility is decent and somewhat clean. We were really looking forward to this. Such a waste.

ZERO STARS
Received a SpaFinder gift certificate and booked a paraffin pedicure online. When I arrived at this dirty and dingy place, I was told they were out of paraffin wax. Had I been contacted prior I would have canceled my appointment. Telling your customer that you cannot provide the service and only charging them for a lesser service that the one expected is simply not acceptable. And from the looks of the place I was ready to tell them to keep my gift card and I would pay for services elsewhere.
However I was on a time crunch and just decided to suck it up… Which was probably a mistake.
The equipment and chairs look as though they have been salvaged from a dump. All of the leather was worn to the point of stuffing coming through. Don’t get me started on the smell. The nail polish color selection was minimal and looked so dried out and clumpy. Even the buffer blocks looked like they came from a flea market.
The ONLY redeeming quality was the woman who did my pedicure did a nice job. I just hope I didn’t acquire some sort of bacterial infection in the process because even the blue sanitation solution for the equipment looked questionable.
Do not go here.

Purchased from groupon. Massage scrub and mask. Arianna did a good job. Very friendly. Mid range spa. Nice and quiet. Good service. Would use again if
need for a nice quick relaxing time.
Front desk emphasized he was new manager. I liked it…

I purchased a Groupon for a couples massage, facial, & body wrap for about $ 130. Sounds great, right? Wrong. How can I get my money and time back?
I’m not sure what training these ladies go through, but I’m certain they should request their money back, as well. The facial wasn’t a facial at all. They simply slapped on one of those wet white masks that stick to your face and dry. You know, the ones that make you look like a creepy Michael Myers? As for the body scrub, I wanted it to be over pretty much as soon as it began. A scrub is spread across your body, and then they wrap you in what is similar to one of those foil space blankets one would wrap themselves in after a race or to avoid hypothermia. Once being wrapped up in this blanket, with the scrub still all over your body, the massage therapist (s) leave the room for what seems like forever as you begin to have the chills from the uncomfortable scrub sitting on your body.
Overall, full price services are not worth your money. If you can get a Groupon or other discount, maybe the price equals the service. Then again there are so many places offering specials and Groupons these days, you’re money will be better spent elsewhere.

UPDATE: I received a rather interesting phone call from the manager of this business. He stated that he read my review and had a request… in exchange for one free massage, he wanted me to remove my review. Not update with my new experience from the free massage but to completely remove the review.
Now, I’ve had businesses contact me about negative reviews and ask me to give them a second chance to see how they’ve improved; our at least apologize for such an awful experience and that they’re changing practices. NEVER have I been asked to remove a review because «it makes us look bad.» Yeah… because it’s the truth that your business practice is horrible, smelly, and absolutely worth warning potential customers that their money will be wasted.
So no thank you Mr. Bad Business Manager, you can keep your horrible, smelly massage and leave me the fuck alone. And guess what… because of your underhanded attempt to skew your Unilocal reviews, I’m contacting Groupon for harassment. So fuck off and wash your damn towels. Here’s your second honest review.

UPDATE 12/​18/​2013: In regards to the comment the manager put below, she messaged me offering me more services for free in a bribe for me to update my review to 4 stars or higher which IS INSULTING. As if I would ever attend this place again. And in regards to her half-​English rant, I’m not a fake person. I did go to this place, and all of this stuff DID happen. She doesn’t have my name on file because it was a Groupon deal my roommate bought for us both. Plus, this place doesn’t even have files. They literally took our Groupon certificates and sent us to the back. This is a joke establishment that should honestly be shut down.
This doesn’t even deserve a star. I just wanted to warn everyone to NEVER GO TO THIS PLACE.
My roommate bought a Groupon spa deal for her and I for an early Christmas present, and she almost cried just entering the place.
I’m just going to paste what I sent a friend from my «experience» to explain:
First off it was in a Dominick’s strip mall next to the grocery store. The moment we got in the door we were like what is this place? Just a tacky nail salon with a back door spa. And like we get put in a room with 2 beds not covered in plush material but doctor sanitary material. All the «licenses» on the wall expired in 2009. Two foreign ladies enter and they basically just cover us in oil from a random squeeze bottle that smells horrible. The «collagen mask» came from a sample packet and she used CVS bottle face wash on me I kid you not. There’s no music. It’s awk. I got my boobs massaged which never happens. She got way too close to my vag. The «exotic showers» were gym showers with herbal essences shampoo and olay body wash.
DO NOT WASTE YOUR MONEY. Groupon needs to take this place off its deals. I think the only way this place is in business is that it might be a «happy ending» spa for some super creepy men. I wouldn’t be surprised because it should be shut down.

The husband and I had a positive and relaxing experience here. We wanted to be pampered since we rarely do this type of thing so we called and the owner was able to move around a few appointments to get us in on a Saturday night. We only waited about 5 minutes before being taken into the massage room which was very basic but seemed clean. Shortly after a male came in to do my husband’s massage & a female for mine. I felt the pressure was perfect and my husband fell asleep because he was so relaxed! I felt the therapist spend an ample amount of time on my neck/​shoulders which are typically knotted up.
Next was the body wrap which was applied in a blink of an eye. They took a brush and painted on the mixture while we sat up. Then additional towels were placed on our body followed by the thermal covering/​blanket. I must admit I was a bit uncomfortable because it was so hot under there but my husband did not have any complaints. I was not sure I was going to last throughout the length of the facial while under there!
Once the therapists left, a nice European woman came in with a microderm machine to do our facials. It was short but very nice and I can still see the effects of the treatment! She was friendly and happy which made the experience even better. She unwrapped us (thank God!) and lead us to the private suana & shower. I think it’s great that they give you your private rooms which explains why they need to block off a certain amount of time for couples. My only complaint is that the owner came in twice to check in on us (within 15 min) so we felt a bit rushed.
We ended up buying a similar package for a later date since their packages expire in 1 year. She told us the prices are going up which is why it was smarter to purchase right then – not sure if I believe that but either way it was a good deal! Will obviously be back since we purchased another package. It was a nice, no frills spa experience that is much more affordable than comparable packages.

I would give them 5 stars but the front desk/​receptionist is terrible! First they do not call the day before to confirm and just over all has nasty attitude when on the phone.
The massage was actually better than I expected from reading previous reviews. Over all my boyfriend and I had great experience and would definitely come back.

Worst spa experience I’ve ever had in my life. Groupon you got me this time, but never again on spa services. From the moment I walked in I knew this would be bad.
Kevin the massage therapist was HORRIBLE… all he did was rub me for what seemed an eternity. No massaging just rubbing. He poured tons of oil on my back and just rubbed it in. When I did request more pressure, he just squeeze my skin with intensity. In the middle of the massage he start putting a collagen mask on my face. So I stopped him as to why this is being done in the massage room. He has no damn clue. I ask to speak to somebody else. Desk Receptionist returns and states the person booking my appt did not schedule me for a facial. So they decides to give me a mask in a room with no water and let the damn massage therapist to do it.
The owner is conveniently not available to speak to at this time. On top of that, this location is shabby… tacky furniture, no sheets on the massage table, just towels… no neck roll, just towels… not very clean. I would not recommend this place at all.

This could definitely be improved significantly. SIGNIFICANTLY.
We bought a Groupon for this place, made an appointment a month in advance, confirmed the appointment 2 weeks prior. Made a day of it to go out to Mount Prospect from Chicago for a day spa type of treatment. When we arrived, we were told that we didn’t have an appointment. The receptionist asked the manager, who also repeated we did not have an appointment, saying that this has «never» happened before (highly doubtful considering the Unilocal reviews). We should’ve checked Unilocal before buying the Groupon. We were so looking forward to this — thinking that it would be a nice day getaway from the city — a soothing massage, a nice body wrap, a calming microdermabrasion…
The manager then said that if we were willing to come back 2 hours later she would cancel another appointment to keep ours, which was nice but of the fact that she was canceling someone else’s treatment. But it was a «regular» she insisted so that she could take care of her any time. So we left to do some shopping and came back, we were (very nicely) given another free couple’s massage for the inconvenience. At that point, I thought, okay, they’re trying to make up for it. Forgiven.
But then the treatments began. The body wrap… granted I’ve never had one, but I felt like I was a fence being painted with some grubby, sandy paint. There was no notice that she would be lifting the towel to expose my body to the entire room (and my friend) when she painted my torso. There was absolutely no service related to the body wrap — we were painted, wrapped up, and left alone. The microdermabrasion lady came in immediately after to do our faces, which was nice although I’m not quite sure it was at all effective. And immediately after that the massage therapists came to give us our massages. The second they were done they took our stuff into the shower area and told us to shower, and that we could use the saunas if we wanted.
Our Groupon claimed «unlimited usage of steam and dry saunas. After we took our showers and sat in the dry sauna (the steam sauna didn’t work) for about 10 minutes, a lady came in and said, «Are you ready?» We asked, «Ready for what?» She said, «You are done, get out and change.» My response «…»
And yes, the place could be kept up better. It doesn’t matter if you have slate tile on the walls if the rest of the place feels dirty and needs to be up kept. I’m not sure we’re going to go back for the massages, but they could definitely use some better service and consistency. Don’t worry Massage Spa & Beyond, we still tipped.