Tires Plus

Stopped in 3 hours before closing with a screw in my slowly deflating tire. They said they were too busy and could not do anything. Didn’t even offer to swap my tire for my full sized spare and plug/​patch it later. Brought it to my brother in law where he plugged it in his driveway in 15 minutes. I will NEVER ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever return.

Quality service overall and great customer service from Rob or Phil. Very honest, fair and trustworthy. Prices are reasonable and they go out of their way to work with you. Not the type of place that will sell you something you don’t need! I get all my cars serviced here. Quality of work has always been good. I’ve had AC repairs, suspension parts replaced, brakes, tires, oil changes and maintenance service done over the years and never had a problem. One time I did and they took care of it right away, no charge to me.

I had a 3pm confirmed appointment for oil change, received a call from tires plus at 130. They are too busy today and can’t do the oil change. They are busy the next 2 days also. Why have appointments? Oil change only takes 20 minutes. Customer service needs improvement.

I went there last year to get an oil change and dropped my car off at 11 am. They told me that they were busy and it would take an hour and a half. I was ok with that and had some errands to run. I got back at 12:30 and my car wasn’t done and found out that 2 other people had come in at 11:30 and they were out around 12:45. 2 pm comes around and a couple of there dumb ass employees were dicking around on there cell phone and I didn’t get out till 3. I was very pissed off and won’t ever go back there
Aaron S

Blew a tire last night. Made an online appointment right after. Went in today and was taken care of on time. Phil was very polite and explained the different tires to me. No hype or high pressure. Made a decision and 57 minutes had two new tires. Thanks Phil!!!

I purchased some off size tires for my car from Tire Rack. Listed in the installers they deal with was Tires Plus. I called up and scheduled an appointment after my tires were delivered. After the tires were installed, the manager almost refused to honor the Tire Rack agreed upon pricing. He kept complaining on how I was the last one, and he can’t make money. He said he was going to call Tire Rack and take Tires Plus off the list. I told him it wasn’t my problem the owner negotiated something with Tire Rack. He also would not honor the lifetime rotate and balance either.
In addition, he has refused to provide the courtesy service inspection. Originally I was told they only do it if asked. Now they want to charge $ 15 for it despite it still being called courtesy. He still didn’t do it, and told me I could wait another hour for the inspection.
I have been going here for 6 years, and will probably not ever go back. I will have to find another Tires Plus to honor the lifetime alignment, and other services I purchased.

The store has improved in their service, get my oil and filter change, etc. they are busiest in their district, so I made my appointment early.
.the guys up front are personable… Keep it up.
Does help I know bout cars more then most girls…
Return factor: yes.

My husband and I have both taken our cars here recently for tires and brakes — the men were very helpful, told us about promotions going on to save us some money, and they repaired our cars in a very timely fashion. We will continue to take our cars there for repairs and maintenance.

Love this place. Have always had a good experience when taking my car here and have never felt cheated. These guys tell it to you straight and are great at what they do. Have had a range of services performed here and have always felt the service was fairly priced and well done.
Came in 2 days ago for an oil change and a clicking noise. They changed my oil, checked a few other things and gave me the run-​down on what I needed to know and what I needed to do. When it comes to your car, you should know all you can so you take good care of your vehicle to avoid as much damage resulting from «user error» as possible. They recognize this and point you in the right direction.
Great job!

Typical chain automotive place. Work is more reliable than a quick lube place, and staff is friendly. Expect them to try to sell you some services you didn’t go in for, some of which are the typical unnecessary bill padding you’ll get at any chain, and if you want your car back in a reasonable amount of time, say you’ll wait. Went in for an oil change and breaks, had a 7:30 AM appointment time, car was finally done around 5:30 PM. I’ve just walked in for an oil change, and been done in an hour.
Long story short, they’re fine for routine maintenance, but know what you want before you go in (check what the manufacturer recommends for your car/​mileage) and don’t let them sell you any extra. For diagnostics and repairs, I’d take my business elsewhere to an independent garage.

Having to replace a tire sucks, but Tires Plus in Mount Laurel makes it a painless and pleasurable experience. Was done in an hour and the staff was very friendly. Highly recommend for all your tire needs.