Residence Inn Mt Laurel at Bishop’s Gate

The help is of zero help. Especially the GM that was on duty Ben Laster. They have no empathy for the physically challenged. The sheets were filthy. The rooms are not always the room you expect. Walls are paper thin. I heard the entire business agenda of my next door. You can hear foot steps and door slams all night. Room temp was a bit hard to adjust. The Mount Laurel, NJ location was very inconvenient to neighboring stores. Not what I expected from a Marriott brand.

After researching, this place was the best extended stay out of all the options in Mt. Laurel.
Pro
–The room concept is great for families. 2 beds (king and queen), 2 bed rooms, 2 bathrooms, living room area, kitchen
–pool and hot tub
–good full, hot and cold breakfast in the common area
–small market that sells beer and food
–overall seemed pretty clean
Cons
–Kitchen was a little scarce– Coffee maker but no coffee filters (only these coffee pods), oven but no baking dishes or baking sheets.
–fireplace didn’t work
–bed skirt was ripped and looked worn
–luggage carts are breaking and not functional
–a bit overpriced for what it is

If you want a noisy, thin walled hotel then this is the place for you. Front desk help was no help at all. Breakfast was the only positive.

The location was very convenient right off 295. Lots of stores such a Target, Dunkin Donuts and others nearby in case you need something.
We were just hear for an overnight stop, but the hotel is great. Lots of space in the room. It’s nice having a full kitchen if you needed it or just don’t want to eat out. They also have grills and comfy outdoor seating. There’s a basketball court, where a bunch of kids were playing when we arrived, as well as a pool and hot tub.
Staff was very friendly and welcoming. The included breakfast is pretty good. Although obviously nothing gourmet, I would rate it higher than many free hotel breakfasts.
The breakfast area is very open with lots of space.
I like Residence Inn’s because the price is not much different, but it is more than a basic hotel. It’s makes for a more comfortable stay whether it’s one night or a week.

Stayed here for 3 weeks on business. 1^st experience in a Residence Inn. Excellent extended stay hotel. Free wifi & parking. Full kitchen with refrigerator, microwave, & dish washer. Lots of outlets for my electronics. Free hot breakfast with 3 manager’s reception dinners a week. I truly felt like it became my home away from home. Within government per diem rates, they also will issue a state tax exemption when you’re travelling on federal business. Very enjoyable, would repeat if I’m ever back in the area, and a chain to look for when I’m on the road next!

I’d definitely stay here again. Clean room, friendly staff, typical free breakfasts, no noise problems… all the makings of a hotel worthy of my business. While I was lazy and didn’t check out the gym, my coworker described it as «better than most.» I bet the outdoor area is really great in the spring too.

Front desk is very helpful Gregory and Lynn are the best. Free parking close to Route 38 as well as shopping and other convenience stores.

If I were to visit the Philly area (even though it’s about 30 minutes away) again I’d stay here.
It was clean, bright, and very well maintained. My bill was around $ 133 for a suite on a Friday night.
I left early in the morning so I skipped the complimentary breakfast.

This place gets 1 star based solely on the fact that at midnight, our room reeked of cigarette smoke coming through the vents in the bathroom. I called the front desk to complain and while the woman was nice, the response was «we have a no smoking policy and we’ll have someone walk around.» We had to keep the bathroom door shut all night (didn’t prevent the massive headache I head) and it still smelled the next morning before we immediately got the heck out of dodge. Although it was midnight and we didn’t want to switch rooms, they could have offered or at least given some sort of credit for the inconvenience.
Other than that, our room was clean and up to date. I have family in the area so if we stay there again, hopefully the no smoking policy will actually be implemented.

My boyfriend and our two friends rolled in close to 1 am, if not later, after we had gone to a baseball game and did some dancing.
At that hour, you need to be buzzed in. The woman at the front desk was very nice and polite. She checked us in and gave us directions to our room.
Our room, which was redeemed with free night certificates, had a kitchenette area (fridge, microwave, dishwasher, kitchen utensils and tools, table, two chairs, coffee maker), a living room area with a desk and a chair, a pull out couch, and tv, a separate bedroom with a king size bed, two night tables, another tv, and a dresser, and a bathroom.
The place was immaculate when we arrived, and when we left for the day, it was very well cleaned. The bed was made, and towels were laundered and replaced.
We took advantage of the free breakfast (7:00 — 10:00 am on the weekend) and free newspaper (USA Today and WSJ). Breakfast options included: eggs, potatoes, sausage, bagels, muffins, yogurt, fruit, waffles, juices, salsa, cheeses, hard boiled eggs, assorted cream cheeses, jams, peanut butter, coffee, milk.
The hotel also has an exercise room, pool, laundry facilities, a small market place with $ 13.50 wine bottles and $ 3.25 beer, ice cream, and assorted snacks and toiletry items. There is popcorn in the room as well as an ice machine in the room.
This place was FILLED with families with young children running around so breakfast can be a bit chaotic and challenging to find seating, but there are two rooms. Be sure to arrive before they close. The staff does a fantastic job cleaning, and they are prompt.

Excellent room at a decent price in a new facility with an OK breakfast included the next morning. But is that why they deserve 5 stars? No. They deserve 5 stars because the person I was there with left some incredibly valuable jewelry in the bathroom when we checked out, and when we called a half hour later to see if the pieces had been found and turned in to the front desk, the manager said yes, they had been, and we could pick the items up at our convenience. Can you imagine the horror/​nightmare the trip would have become if the $ 200 a night 2 room suite had turned into a multi-​thousand dollar room? Thank god for honest folks, and I hope the maid who turned the valuables in does something fun with the enormous thank you tip she received for her honest work ethic.