Goldfarb Properties

Wow, I am so mad at myself for not reading all of these reviews before deciding to rent with Goldfarb Properties.
My experience was (and is still) the worst I ever had as far as renting apartments in the Bronx/​NYC. Even if this company approves your application, I strongly advise you to not get involved with them. I have seven other friends living in this 1770 GC building and four of them had negative experiences.
1– I confirm that the people from the leasing office are very rude (as mentioned in the other comments). One of them was named Marcus and was clearly and unsubtly trying to get rid of me over the phone when I talked to him about a problem in the apartment.
The doormen however, are ALL very respectful and they are doing their job perfectly!
2– It seems that it is impossible to get in touch with the maintenance department by phone. I had to go to the office several times in order to talk to someone from maintenance. The woman of maintenance is not helpful, but the guys (TJ for example) are.
3– It’s been more than 2 months that I am complaining about VERY loud banging noises coming from my heater, waking me up at night (around 12AM, 1AM, 5AM, 7AM). It took 1 month of begging and harassing them before they send someone specialize to look at it and ”work on it”. However, the problem is still not resolved. I would expect at least some sort of compensation from the leasing office, I am even considering to break my lease because of this noise; but the leasing office wants me to pay the fee of course. Now I am back at waiting for them to try and fix it. This is simply unacceptable after more than 2 months.
4– Also, you can’t control the heater. One of my friend’s heater is very hot, while the other one is not heating enough.
5– Two other friends found rats in their studios. Personally, it is to the point that rats now are the least of my problems with this apartment.
6– A flood in my bathroom twice during rainy weather.
In conclusion, the apartments look nice, but the foundations are still old. If you are lucky enough to have a free-​problem apartment where you don’t have to reach the leasing office or the maintenance department, then enjoy. Otherwise, and in all objectivity, renting with Goldfarb Properties is a big risk that is not worth taking.

I have some questions for you. Credit in the 700s? Income grater than 75% of the rent? Own rental property? Excellent rental history? You may think you qualify to rent here but if you have any debt you may not qualify to live here. OR, then again it could be you don’t have the correct name, complexion, family, or job to rent here. OR, then again it could be that there are really no apartments available and the company is collecting a $ 50 application fee using beautiful model apartments to lure lots of people in to collect that $ 50 application fee. Or then again, it could be that the company is collecting application fees from people and then discriminating against them. I don’t know. Just be aware that I had a bad experience with the company and have reason to believe discrimination was involved. Also, reading the other reviews, I see many similarities.

First, as an undercover consumer I’ve tried numerous times to receive clear requirements in order to be able to proceed with the renting process. Every one gave me different requirements, they want you to pay there application fees with no guarantee that they will even assist you in finding a place or accepting your application with a no refund clause. I was told combine salary has to be above 50k annually after speaking to another associate of theirs I was told 50k annually individually. Seems pretty steep for a studio rental for $ 999 and two people living in the studio. Then there customer service lacks the communication skills and proper training to stand behind such high standards. They have beautiful properties but lack any drive to help there clients. They are very big on discrimination as far as to who they go the extra mile for. Don’t expect anyone to respond to you or your requests. I give them one star because of the properties they have to offer. They need to get a better customer service staff and be more involved with there clients.

This is a horrible management company. Nothing will ever get fixed correctly, receptionist are rude, and extremely unhelpful. Don’t RENT FROM Them

I can’t even give this property 1 star. We applied for an apartment through Goldfarb properties after having a grand experience with the employee at Matthews ave office. We went to see the apartments and were ignored for 30 minutes while we were standing in front of the guy and then were told to see the apartment ourselves. One of the tenant was going off on how unprofessional these people are and you have to wait years until things get taken care of. We should’ve taken that as a sign and not applied for the property.
It had been a month and no one got back to us. Called the Grand Concourse office today to let them know of the situation, and the «unprofessional, rude» woman (I am disgusted to even call her a woman) told me, she can’t do anything about it. I got upset and asked for the refund back, to which she said, «They won’t f***** give your money back» and she dared to hang up on me. I am amused to see how obnoxious these employees are, and even to know that they would treat future residents this way. I am definitely not recommending these properties to anyone. Good luck to the people who has to work with these nasty people.

I honestly feel as if I’m wasting my time writing this but my experience has been so horrible that I felt the need to vent. Goldfarb property management is a name and nothing else. Every person I have spoken to in person or on the phone is rude and disrespectful and I have been hung up on when asking simple questions. Their leasing office at 1770 Grand concourse is a joke. Nobody seems to know what is going on. I payed my money and waited three weeks for a response. Finally on my day off I decided to call in as it has been 3 weeks and no answer from anyone even after several calls and messages to their offices. I was greeted by an attitude and a person who seems like they were bothered by the fact that I even called and then hung up on when I asked to speak with a higher up. Being it was normal business hours I decided to stop by the leasing office. I walked in the office only to be told that I had never called in and the two women working there had not spoken to any one with my name even after I knew the name of the woman I spoke to and she was sitting in front of me. Either way the woman claimed she had no way of accessing the status of my application. And I would have to speak with the leasing agent. When I asked for his contact info somehow she was able to tell my my application was processed the previous day. Mind you I applied 3 weeks ago and was charged 3 weeks ago. She explained that he doesn’t work often and I would have to be patient for a response. I asked if now that I took the time to physically come in could she attempt to contact him for me as I have been unsuccessful. She then told me I was harassing her and she was calling the police??? WHAT?! Another employee came from a different office and asked the problem. When I told him I simply wanted a status update he said sure no problem and took me to his desk. He called the leasing agent and surprisingly got an answer on the first try!!! He asked the agent to call me and sure enough a few minutes later he called my cell phone while I was still in the building. I introduced myself. Asked a status update. And to my surprise he told me I did not qualify for the apartment I selected. According to the property management group the income requirement is 40X the rent. I have provided W2 and recent pay stubs proving I make well above the income requirement. When I mentioned this I was told there is no need to be rude??? I asked if the credit was an issue. I am in the mid 700’s with several paid autos. He told me no but they have their own calculations to determine eligibility. Like what?! I make enough. My credit is excellent. What other calculation can u legally use? I digress. Either way I was told I would receive a call later that day explaining why I was rejected which is required by law whenever u are denied in a credit situation. Much to my surprise again!!! I was told I had been approved and could move in immediately… what changed?! The fact they weren’t dealing with an idiot? The fact that I know my rights and the law? I googled the company name and the reviews are everything I went thru!!! Over and over and over again. You would think this company didn’t need or want your business the way the treat people!

If I could give no stars, I would. Staff is nasty, rude, uneducated, and don’t know a thing about realty. Especially Ana Matos. She is horrible and has no etiquette. I work for baseball players and always do their housing no matter where they are in the 50 states. A client liked the building and was interested and asked that I contact them to get information on how to go about applying. When I called to ask some general questions and mentioned I was calling on behalf of a client, I was rudely told, ‘we don’t work with clients, they have to come in and fill out an application’ and hung up the phone on me without even letting me ask the questions. I later showed up in person and the owner happened to have been on site that day and I spoke with him directly. He had no problems with us, his agency, helping our client with the process. But oh boy have they made it difficult. They ask for W2, copy of contract, bank statements, letter of employment. All of which we have provided and still are asking for more stuff. Really? They are a luxury residence on the grand concourse in the middle of the ghetto. Anyone who knows the Bronx Lebanon Hospital area knows its not the nicest, but they want to act as if they are 740 Park Ave! If you go online and Google Goldfarb Properties there are many complaints about them and all their buildings. We are going to go with another property at another location with nicer staff. I would not recommend this building to anyone. Trust me when they say don’t judge a book by its cover! So true for 1770 Grand Concourse! Horrible! Nasty! Uneducated! And Ana Matos is the worst!