The Mermaid

I rate this place 5 stars because I was very dissatisfied. The service was awesome, the food was awesome, and the lanes were awesome. The thing I hate is that the rating doesn’t go up to 10. I give this place 10 stars.

I wouldn’t give this a star if I could. Terrible service. Terrible staff. Took 30 minutes to get acknowledged. Went to McDonald’s because we couldn’t get food

Good venue for meeting space, decent bowling alley, and so-​so bar & grill. I wouldn’t go here to eat, or even to drink. But it’s not a bad place to bowl or hold a larger event or meeting.

I have not set foot in this place since I was a child. I was shopping after work and it was rainy and about 7pm. I said to my bf, let’s go to the Mermaid. The menu online looked good. We sat down. It was really dead in there. Lot’s of tvs with sportsball on-(I hate that) but I knew it was a spots bar because it said so on the sign outside. I just wanted some wings~We sat for about 5 – 6 mins before the server came over and took our order. We ordered a water, coke and wine and the appetizer sampler. She left. We waited. And we waited. We saw her go by us twice. The third time she acknowledged she forgot to put our order in. Ok, it’s fine. No problem. Then she walked away for another time. I looked at my phone. It was 7:32. So, essentially the Mermaid owes me a half an hour of my life back. Suffice it to say we got up and left without seeing her again. I really wanted to eat there.

We came here for the Vikings game and sat for 20 minutes without even being acknowledged, the waitress stop at the table next to us and a table behind it, it was like we wernt even here! Since this place was sold service has gotten really bad, employees look miserable, won’t be back any time soon!

Hadn’t been here in a long time, not sure why, but went for lunch yesterday. We had wonderful food and a great server. I will go back soon. We had burgers and they were cooked correctly and the bun was fresh, the onion rings and waffle fries were hot when served, kudos to the server.

Where do I begin
1. wanted to bowl and the grumpy old guy kept telling me come back in a half hour and for three hours every half hour I’d go back and he’d just say come back in a half hour…
2. The coin machine was broke (I was killing time playing video games, playing pool and darts while waiting for a bowling lane that I never got BTW) and I had to go to the bar numerous times to get change and was told by the bar staff to go across the street and get change because they are running out…
3. Ordered steak bites and they came out Burt to a crisp, asked the wait staff to order a new plait and she had came back from the kitchen saying it was going to be a 20 minute wait!?!
4. Ordered a plate if beef nachos and got chicken?
5. Half of the video games are broken and take your money.
6. Two bar tenders when the bar is full and waited for A beer while the the bar tenders took care of wait staff getting drinks for people bowling?
I will say on a positive note that the wait staff was very nice just over whelmed but I wouldn’t recommend going back.

Worst service I have ever experienced and poor bowling lanes, I will never comeback and i recommend don’t even bother

My buddy and I went to the bar to have a drink. There was 5 people at the bar when we arrived. We sat for 15 minutes before we left for no service. It almost became comical because the bartender saw us but would answer the phone and do dishes. Terrible service, go to Applebee’s down the street.

I have only been to the mermaid once and will never return. I highly recommend that no one goes here. The staff is extremely unprofessional and rude. The manager is the definition of a «tool» I have worked in customer service for going on 10 years and this establishment knows nothing about it. If you are anything but white DO NOT GO HERE. Most racist business I have ever been to. I cannot stress enough about horrible this place is. Go anywhere else but here.

Wish I loved it more. Stopped by here shortly after I moved to mounds view from MPLS. It’s not a nice bar by any means (which I don’t entirely mind) as long as the prices reflect that. It’s over priced, food is meh fried and bland and service is just okay. I gave it two stars for the built in entertainment — pull tabs, pool & bowling.

Jackson Browne song Honey, let me introduce you too my redneck friend was all I could think of visiting this north metro establishment for the first time. I was here for a private banquet event, and they have a limited menu just for this occasion. I had the fish sandwich and decided I didn’t need the commercial type bun. It was pretty good. This place is huge. I was at a white trash wedding once, elsewhere. This would be a step up.

I used to go here all the time ‘back in the day’ when I was young and had a bulletproof liver. Drink all the drinks. All of them. Then get a ride to a friends house, and decide you want to go home, so you walk down Highway 10 to get back to the Mermaid to claim your car, but its super late and you are tired, and a nice gentleman in a truck picks you up and drives you the rest of the way, and you love him forever, and you thank your lucky stars you didn’t get chopped up into little pieces on your not-​so-​safe adventure.
I digress. The Mermaid has a lot going on. I have been here in all facets. They have several conference rooms perfect for business functions, weddings, or most recently, a benefit for a friend where there was a 5K and pancake breakfast. They also have a fairly large bowling alley. Don’t forget about the bar and restaurant.
The staff has always been wonderful, and there is plenty of free parking. Quick tip — you do not need to wait to be seated in the bar, but you do in the restaurant. Belly up if you are of age, I have found that service is faster in the bar area.
There is something for everybody here, go, have a good time, be safe.

Just attended a kid’s birthday party here. Service was a bit slow at first but I liked that they had Angry Orchard on tap. I got a margarita as well; it was pretty tasty but a little too sweet for me. Bowling was great although our lane broke once; they were able to get it up and running pretty fast however. We ordered two pizzas; cheese and pepperoni. The pepperoni was burnt on the side which wasn’t too great but we finished them. Overall a fun place for kids and adults alike.

HOLY GIANT MERMAID…
I think I remember driving past here in my 20s, and thinking that was the coolest and probably the classiest place around. Now that I’ve grown up a little, I now know that there is nothing classy about a bowling alley. I do however, still think the giant mermaid statue outside is the coolest thing ever. Being a water baby, of course I would think a mermaid is a water goddess. I am amazed that it has withstood the ravages of time and weather. Isn’t this mermaid one of the 7 Wonders of Minnesota? It should be.
Meanwhile, back at the ranch, I was here recently for a lovely wedding reception. It seemed really odd to me, to have one end of the building house bowling, pool tables, an arcade, and a greasy bar food menu; and the other end house a mini hotel and enormous event halls that have the potential to be adorned in a classic and stately manner. Divey joint to a venue fit for a wedding princess. Weird.
So for this particular wedding, the hall was suitably decorated, and the staff had all the chairs, tables, elevated head table, podium, unity ceremony table ready to go the night before. No last minute scrambling here.
So now we are having a plated sit down preordered dinner. Ok, I forgot what I ordered, but I will eat whatever you put in front of me. Head table gets served, the round tables directly in front of the head table gets served, then… 45 minutes till the rest of us get served. Yessiree. There was an open bar, so I managed to get pretty snockered in 45 min. We were told the «warming ovens» were broken. My guess is someone FORGOT to turn them on. Been there done that. So, all the food had to be remade from fresh as the other meals had been in the «danger zone» too long. OOPS.
So I am sure I was fed chicken, and it was tasty, but by then I was so hungry and buzzed anything would have been good. Major slip up. While it was impressive that that put out so fricking many meals in 45 mins, it was unacceptable service for a gal’s once in a lifetime night.
I know s_​_​_​happens, but something that simple should have been avoided.
WOULD IT BE TACKY TO HAVE A REPLICA MERMAID STATUE IN MY YARD?

The food is good. Service can be awesome one day and bad the next. First time there and we walked in, greeted by a sign that said «Please wait to be seated». Waited five minutes as employees walked right past us until someone asked what they could do for us, like why are we waiting there in front if a sign that said «Please wait to be seated» like a bunch of idiots. He said you didn’t have to wait to be seated to sit in the bar area. Then why is there a sign? I loved the jumbo wings when they were actually jumbo but the last two times the jumbo wings turned out to be just regular, small, buffalo wings. Why are they still on the menu and why do they let us order them when they are no longer jumbo?

Stopped in for Saturday supper. Best service and pimerib intown. Server, Bing, was great!

Excellent place to take kids! My friend had a Groupon so we decided to check it out. We took three girls (ages 2 – 5) and they all LOVED it. The staff was extremely helpful and took care of everything before we even had a chance to ask. They programmed the lane so the bumpers would pop up when the girls bowled, but went down when my friend and I bowled. They even had a little bowling ball slide (I’m sure there’s an official name) so the girls could use that to get their ball down the lane. I definitely recommend.

This place is the epitome of wha a bowling alley should be! We are talking 30 epitome lanes, retro décor, brightly checkered floor tiles and oldies streaming from the speakers. They have some upgrades, like tv screens with automatic scoring. They have a pretty big bar food menu that can be delivered right to your lane. I would say this place would also be good for kids, because they have a game/​arcade area. For the ultimate die hards, there is also a store where I could buy all the things I needed to look like a serious bowler.

Decent bar that gets slow Friday nights. I’m typically here at the after party with the Men’s Roller Derby. The popcorn is free, which is nice. The servers always struggle with our larger group. Sometimes other bar patrons are more douchey than Minnesota nice.

If you’re feeling a bit of indecision about whether to eat, drink, bowl, shoot pool or play video games, the you’ve come to the right place. At the Mermaid, you can do all the above.
We enjoyed the friendly welcome from staff at he hostess stand, as well as the rest of he staff. This was a good place to meet a group of friends, with plenty of space to move around & mingle in the pool table/​games area.
The Hog Burger (a bacon cheeseburger) was tasty and juicy!

I wasn’t the only one with that old nostalgic feeling. I overheard one of the other patrons talking about the «maid» being the hot spot back in the late 80’s 90s. I guess it might have been for some.
I used to pop in once or twice back in the day when I worked nearby, but I haven’t been there since the early 90s.
Food was alright. I ordered the «famous» Battleship burger which is a simple burger with lettuce, tomato, pickles and shredded lettuce. Cheese extra. It was ok. I wasn’t asked how I wanted my burger, luckily it was cooked to my liking. Waffle fries were ok.
J ordered the Asian chicken salad. It was a pretty good size and he said it was ok.
The hostess/​manager was as sweet as can be. The other two servers we had were overwhelmed and pretty much non existent. To their defense, they were swamped over in the party area with the Hastings hockey team.
Our original server took about 20 minutes to come back for our order. The other server was visibly overwhelmed, had a severe attitude and was clearly having a bad day. When we got our bill, I told her we didn’t have coffee, she snatched the bill away and huffed off. She sent our original server back with the corrected bill who took another 10 minutes to run our card.
First time in a log time where we didn’t tip. A quick lunch turned into almost three hours of waiting around, really spotty service, forgotten food that we did finally receive on the house right as we were leaving and a lot of attitude from one of the servers.
We usually tip, even when the service is bad, but this was pretty bad.
Atmosphere is interesting. They seem to cater to a lot of regulars and the general feel transports me back to 1991.
People seem to like it.

SERIOUS IDENTITY CRISIS AWAITS!!!
I can’t make up my mind when I am here…
Is it a bowling alley? Sort of.
Is it a bar? Sort of.
Is it a restaurant? Sort of.
Is it an adult Chucky Cheese? Sort of.
It also has a hotel attached so they have rooms, and they have banquet halls.
There’s so much going on here it’s no wonder you feel like you’re having your own identity crisis.
The food is average, so they distract you with loud noises from the bowling alley and the Dave and Busters esque adult play land of tickets and cheap prizes.
The drinks are pricier than in most bars in the area so they try to distract you with the pretty blonde hostess’ and excessively long menu of liquors and beer.
The bowling alley is typical, (how can you screw up a bowling alley right?)
I rate my experience here 3 stars because I’ve never walked out of there and expressed my need to go back. I only ever go there to meet others that want to spend their money in a place designed to actualy GIVE you Attention Deficit Disorder.
For the adult not quite ready to give up being a kid, I’m sure htis place is great! But for the rest of us, I think I would rather go to my place of choice and have them do the one thing they do well, than have them do several things that are average at best.

Ain’t no mermaids here! just a bunch of tall, big men with big beer bellys!
The bowling part was great!
The food… well, they can shorten your lifespan by 10 yrs! Greasy and tasty, all the things that your mom told you not to eat.
Fried onion rings, fried cheese sticks, sweet potato fries (who are we kidding here) caused me heartburn for 4 hrs afterwards, couldn’t even sleep. Thin-​crust pizzas were very tasty, hey at least we are getting less carbs.