Intertech Service

The tech team arrived ontime and gave us a heads up prior to arrival. They brought the correct factory specific parts and knew what they were doing. Our refrigerator was repaired in the estimated time and works well. A competitive price inline with other quotes, friendly tech’s and a working appliance. They covered our floor in cardboard to protect the hardwood.
All in all positive experience. Mike knows his stuff.

Fair price for services and parts, Mike knew what he was doing. Fixed service cost no matter how long it took or how many trips back for ordered parts. Other service providers were open ended and service costs would have been significantly higher. Parts took longer than expected but Fisher Paykel washer was fixed and good to go. Would recommend them to my friends.

I have a Fisher and Paykel washer.
After reading some of the reviews from others here, as well as Intertech’s high trip cost, I had some serious trepidation about calling them. In fact, i had initially called another company, who had come out and misdiagnosed the problem. $ 175 later it still had the same problem.
They came when they said they would come, and quickly repaired the problem and got me washing again. Yes, they are a bit more expensive then some other companies, but they know what they are doing, which has value.

I too had an F&P appliance. I had a more than one problem; the tech fixed one of them and temporarily fixed the others that returned within a day… when I called I was informed «that’s normal.» If they stood behind their service I’d say great, but alas they did not and feel I was over charged for poor service. Will not use them again and do not recommend. Better off investing the hundreds of dollars you get charged for a service call in a new appliance!

I called Intertech because my Fischer & Paykell dryer had a filter issue. The service tech came out, did a temporary fix, then came out a week later and replaced the part. Great.
It turned out, however, that he’d broken the top of the dryer while replacing the part. I called them to let them know.
FIVE WEEKS LATER, they finally came out and replaced the top of my dryer. In doing so, the same tech took a chunk out of the control panel. It’s only cosmetic, but still, it’s damaged.
At no point did the tech tell me that he’d broken anything — I had to discover the damage on my own.
Never again. Fischer & Paykell repair places are pretty scarce in Chicago, but I’ll find someone else the next time the dryer or washer acts up.