Jiffy Lube

I’ve been coming to Jiffy Lube in Morris Plains for years for oil changes and basic car maintenance. I never have to wait more than 15 minutes for the service to be completed and to be back out on the road. The waiting area is clean and the staff is always friendly and professional… never pushy and never have I felt that they have tried to take advantage of me. In fact, my last visit I requested I have my tires rotated. After looking them over, they asked why I thought I needed them rotated. I explained that at the place where I got my tires (sounds like BLT) they told me I needed to do this every 5000 miles (or basically every oil change). At Jiffy Lube, they told me that’s not accurate, with my tires, it is more like every 8,000 miles. I appreciated their honesty. They also always give me coupons, if I forget mine at home. It is a wonderfully run business where they realize that saving me a few bucks here and there will earn them a lifetime customer!

Reliable and quick services. They always keep me informed of additional services to consider to extend the life of my car and keep it safe. Cost is reasonable and they are always sending coupons to reduce their great rates

Always risky going to these places for anything, NEVER let them do anything but an oil change they aren’t mechanics. The oil change prices are a rip off you can go to the car dealer for same price sometimes lower and better service

There needs to be a feature to give 0 rating
Beware
This experience once again proves that I rather go to a dealer to get my car worked upon then a small auto shop
I drove in here on a weekday for a simple oil change since I was in a rush the sales guy pressure me into an upgrade and getting getting additional work done
I chose the simple conventional oil change since they were expensive
by the way their prices are way more expensive than a regular dealership or even other jiffy lubes
I declined all upgrades and presented my coupon and his comment was so I knew you would decline the synthetic oil change on the screen they advertise clean the car topping the fluids etc is included in their oil change service but instead I got my mats moved around and a pretty bad smirk on his face as he signed me out
What I did get is a very quick oil change since the sales guy was mad at me
While signing me up he asked me should I change the sticker on your windscreen windshield and I said yes well the sticker is still there
Since I was now concerned if that actually did the job or not, I opened the hood to check if at least the oil was topped off.
The guy removed the engine air filter
Hope he put it back properly.
SCAMMERS!
Please do not go to this location in Morris plains.
I should have checked reviews before going there.

I got here at 8:35 am today and I was the first person here today and wanted to get my breaks done I had the rotors with me I just needed them to get the pads and install them. The mechanic did not get in till 9 am and I have been waiting for over 2 ½ hours for my car to get done and it still is not done. It only takes 1 hour max to do my breaks. This is crazy how long it is taking for this. this is the last time I will have them do anything other then oil for me … The people working here are nice but I asked some one how much longer it would be and never heard anything back about my car this is the worst experience I have ever had with a repair shop…

Great Service!!! Employees are great I love bringing my car here for the speed they may be a little more expensive but I usually get coupons so it helps I like the speed thanks Morris plains jiffy lube!!! Thanks Steve L. For the special service!!!

I have gone to this place multiple times over the past 4 years, and it has continuously gone downhill. I cannot stand it, and I recently started going elsewhere. The prices are a rip-​off ($ 60 for a basic oil change?!), and the guys that work there are not friendly, they’re always trying to sell you a service/​product you don’t actually need, and I have little faith that they’re actually doing what they say they’re doing. They didn’t even fill my tires with air the last time I was there. Save your $ and find another place.

Car needed an oil change asap, and this shop was a mile from the office, and since I’m a satisfied customer of Jiffy Lube in Bridgewater, it was a no-​brainer kinda. Got the oil change efficiently. I had asked them to check my exhaust because it was loud and there was an obvious leak. Sure enough they found holes in the flex pipe, and gave me an estimate for $ 530 for parts and labor. I took the car to Midas on an off day, and got the same job for $ 208. Midas just moved to the top of my list.
Thanks for finding and confirming the issue in my exhaust system, Jiffy Lube. But I think you should stick with your standard service.

I told my husband the car needed an oil change. We usually take it to Midas (always been super satisfied with the one we go to), but when he got there they were busy. He took it to the Jiffy Lube down the road instead and paid a ridiculous amount of money. Oh, well. No biggie. We just won’t go there again.
Then a little while later, the oil light turned on on the dashboard. He took it to Midas and they said that the wrong oil filter had been used. He called Jiffy Lube to complain and ask for at least a portion of the money back. The phone was passed around and he was told that WE did something to it and that it wasn’t their fault. Are you kidding me? Why would we spend more money on the wrong filter, go through the trouble of installing it, and then spend even more money taking it somewhere else?
Save your money and aggravation. My advice is to go somewhere else or do it yourself.

I went to these guys 3 times and had a horrible experience. Shame on me for going back 3 times. I have a 2012 subaru impreza.
The first time, they rotated my tires and later that day one of the wheels had a rubbing noise so I had to go back for an «adjustment.» They said some plate got bent when they rotated the tires.
After the second oil change, about 7,000 miles into what should have been a 7,500 mile change, my low oil light came on. I figured it was normal so did not think much about it.
After the third oil change, the low oil light came on 3,000 miles into a 7,500 mile change. I had to put additional oil in on my own. I went to the dealer because the car was under warranty and I thought something was wrong. The dealer performed an oil consumption test and everything checked out fine. In fact, the car barely uses any oil at all. They told me that Jiffy Lube probably did not put in enough oil and/​or did not replace the required gaskets which could have caused a leak.
Needless to say, I believe Jiffy Lube was trying to cut cost and performed shotty work. I will never go back there. It shows how these places can rip you off.

$ 79.99 for a synthetic oil change? Oh, but that includes vacuuming, wash the windows and put air in the tires. Tire rotation $ 24.99.
I’ll actually save money at the dealership & we all know what kind of thieves they are.
This is too expensive.

Service was very quick, and staff was friendly. I did get the up-​sell. They said I needed an air filter change and presented me with the one they had already removed from my car (probably a tactic for me to just say ok, rather than being put in the position to say no, put the old one back in) but if it really did need a new one I just went with it. I really needed the oil change immediately and the fact that they were open on a Sunday was a HUGE plus.

Update…
The same day of the service I contacted Jiffy Lube’s customer service line. It went straight to voice-​mail. I left my name, phone number, and a description of my experience. I did not hear back from them.

Yep, I’m a guy who simply isn’t interested in working on my car-​and I don’t care what you think about it! Seriously though, I know I can go someplace to get my oil changed that is cheaper, but these guys are quick, friendly, and don’t try to take advantage of people… no means no, right? Luckily this Jiffy Lube is close so I can get in and out quickly and move on to some real guy stuff… like driving one of the kids to some sporting event. Who has time to do real guy stuff?!?

These guys are great. Always super nice and helpful and don’t try to take advantage of the fact that I’m a woman and may not know everything there is to know about cars. I got a free replacement light bulb from them when my tail light had been going on & off (and of course was working fine when I brought it in) so one of the guys gave me a new bulb to hang onto. Of course later that night I ended up having to change it! I brought my new car in today which seemed to be leaking something & they took a look at it for me & let me know what they thought it was, free of charge. I will always go back to them and tell everyone I know to use them!

This is a Jerseylicious Jiffy Lube. Lots of jewelry, hair gel, and tatts. They are efficient though, and when I expressed my dismay at the transmission service pricing the dude immediately took $ 20 off so I give them that. They werent pushy either– very nice so I dont know what they other dude is talking about. In any case, it took only 45 minutes for an oil change and transmission service.