AIM Mail Center

Save Your Money. The girl who works there has helped me before and is alright, but the man is horrible. He is so rude. First of all, he doesn’t even acknowledge you when you walk in and are standing there waiting for him. When he finally does, he’s just rude. Rude, rude, rude. I will never come back. It is not worth it to PAY to have someone put you in a bad mood because they decide that talking down to people is okay.

I thought it was just me but the other reviews are right. The old man that works there is so rude. I used to ship through them all the time when they were next to Ralph’s and I come here since it’s more convenient than driving all the way across town to the post office but I feel like I might need to make my way over there. Maybe not. The lady who works there is so nice! Love her. She was the one that helps me most of the time but it seems like when she’s not there with the man then he’s mean. He talked down to me as if I was dumb and haven’t shipped out packages before. Smh

I rarely post negative reviews but I have to. I have had an extremely bad experience every time I’ve come here. I don’t know if he is the owner, but the gentleman who is always there is so rude. Every single time. I can’t imagine how they have any customers unless they are first time customers or out of desperation. It is a pity because we send out packages a couple of times a week and this is much closer than the post office so I would be willing to pay the extra for the convenience. I cannot believe he talks to people that way and thinks it’s ok. When you are disrespectful, people are not going to come back!

This is for their Passport Photo service only. I don’t live in the area, but was in Moreno Valley for work. I had some time, so I decided to get my passport photos taken for an upcoming trip. I got them taken, they were terrible (all passport photos are terrible) but I was now all situated to get my passport. When I went to the passport agency located at Cal State Long Beach (amazing service) they said my photos did not meet the photo guidelines — mostly when it came to measurement. They had a measurement overlay that they put on top of the photo to see if your nose, eyes etc. all lined up with the US guidelines. Mine didn’t. My face photo was way too big and I had to have them take a new one (another $ 15 charge). I went back to AIM Mail Center and told them that their photos didn’t meet guidelines and they told me that they had being doing it for 17 years and that passport places would say photos weren’t correct so they could charge the customer for another set of photos. They then said that it happened «occasionally» that their photos were not accepted by passport agencies. I then said well, why not ensure that all their photos pass by making them smaller. The man got irritated with me and blew me off. So they know there’s a chance you will not be able to use the photo they take but they refuse to make any changes. I would give them 1 star but they did refund my money.

I have been using AIM for as long as they have been in business. Chuck is awesome, he is the most professional man I met. If you need packages sent, documents notarized, and many more services, I highly recommend this business.

I always come here to mail stuff and drop off my packages since it’s so close to home and way better than using the post office. The staff is always really nice and are fast to help you when they aren’t helping other people. Prices are a tad bit higher than the post office but it’s worth it considering you don’t have to use the post office nor wait in its lines.