Worst management and horrible customer service. Orders are never ready in time. Don’t bother delivering from them either the food arrives cold and soggy. DONOTGOHERE!
Richard A.
Tu valoración: 1 Moraga, CA
I ordered two large pizzas for delivery. Two hours later they showed up dead stone cold.
Jonathan R.
Tu valoración: 1 Antioch, CA
I came here a few days ago and the person who took my order was extremely rude! I was shocked when I discovered he was the manager! He overcharged me and gave me attitude when he had to change the receipt and acted like it was my fault?! I will never go back to this round table because of the experience I had Ill just drive down the street to Mt. mikes or Lafayette round table. They really need to reevaluate the individuals they put in management. Rude Rude Rude! Beware of Bigar or Biggy
Sophie W.
Tu valoración: 1 Orinda, CA
What horrible customer service. I’ve never been so disrespected by a food service person in my life. Makes me never want to order from them again. I placed an order, got delivery, the pizza was wrong. I called for them to correct the pizza, and the manager on the phone argued with me and told me it was my mistake. It was not my mistake, I made the correct order, and I even put a note in the online comment section as a reminder so the pizza would be correct. He continued to tell me I was wrong, and I had to argue in order for him to send the correct pizza, AND he said he wanted the wrong pizza back. He even told me that if I eat any of the pizza, I cannot have the correct one delivered. Why would you say that to a customer??? HOWRUDE! We’ve been customers for nearly 30 years. He never apologized, and our whole family feels disrespected.
Stacy U.
Tu valoración: 5 Pleasant Hill, CA
Absolutely delicious pizza and very friendly staffs. The Pizza recommended by manager was real good, so my friend I had to order another one. That was mind blowing experience too. Toppings were exactly what it should be. I would definitely come back.
Michael H.
Tu valoración: 1 Moraga, CA
Ordered a large Pepperoni pizza for delivery. Told it would be 50 minutes. We were finally forced to call and they said it was a minute or two away. After another 15 minutes it showed. Total time was 90 minutes. Punch line: they brought a large cheese pizza and it was cold. 90 minutes for the wrong pizza that was cold. Total charge for that cold cheese pizza was $ 27 after pizza, tax, delivery charge, and a small tip for the driver. That’s just bad at every turn. Manager made a note to give us a small break on our next order but that’s moot obviously.
Nursesrock f.
Tu valoración: 1 Moraga, CA
I love round table but the customer service here is horrible. I asked if they could do ½, ½ combo for their italian trio special and the owner/cashier said no. so what if if it’s a special price? ok whatever. i used to work at a round table many moons ago and customers would order ¼ of one specialty type, ¼ of another specialty type and ½ some other type of pizza and we would absolutely make it. just to be curious, i called the lafayette round table and they said they would make it(½ hawaiian, ½ italian trio) AND give me the special price. Although we live up the street from this Moraga location, when we feel like ordering from round table, we will certainly go all the way to lafayette instead.
Jennifer L.
Tu valoración: 4 Albuquerque, NM
RTP is great and this place is no exception! Plus, employees have always been friendly and have on occasion given me an upgrade because I gave them a lot of business when I was studying at St. Mary’s. Even a former co-worker whose parents managed a Domino’s location confided in me that she prefers RTP because they use fresh ingredients. Sure, it’s a little pricy, but they are pretty gourmet. If you want cheap, go to Domino’s, Pizza Hut, or Costco; plenty of lower-quality options abound.
Bobby G.
Tu valoración: 1 East Herrington, United Kingdom
They must love overcharging here make a 5.99 meal come out to 9.04 then discount 1.55 hmmmm that does not come down to 5.99 lol when you explain to them they like no no no it discount no it discount hmm learn to understand its wrong and fix won’t be back here again
James P.
Tu valoración: 2 Moraga, CA
It’s funny when you order a medium pizza, they’ll «accidentally» charge you for a large pizza. You have to wonder why it’s never the other way?
Christina D.
Tu valoración: 1 Orinda, CA
Awful pizza and customer service. Got our order wrong and didnt get red peppers we called to complain because they always get our order wrong and the manager told us not to call again. We went down there and he ignored us for five minutes and yelled at us and was very rude and unprofesional. Never going back and calling corporate tomorrow.
Henry L.
Tu valoración: 5 Oakland, CA
very good customer service! always clean, you can tell if a place is clean by looking at the restrooms and this place always keeps everywhere clean. Employees are always polite and friendly, and food is always fresh and you can tell they use good quality ingredients. Saint Mary’s students love you guys! keep up the good work.
Marko C.
Tu valoración: 4 Los Angeles, CA
Round Table Pizza has some awesome tasting pizza! FOURSTARS!!! I’m super surprised that this restaurant has such low ratings. I had a great experience ordering pizza at this place — and the pizza was packed with yummyness!!! We ordered two kinds of pizza: First pizza: The King Aurthur’s Supreme pizza: Pepperoni, Italian sausage, Italian dry salami, linguica, white mushrooms, green peppers, yellow onions, and black olives. Backed with a blend of 3 cheeses with a zesty red sauce. Grade: A– Second pizza: The Wombo Combo: Primo pepperoni, linguica, and Italian sausage, crisp bacon, white mushrooms, roma tomatoes, artichoke hearts and green onions. Baked with a blend of 3 cheeses with a zesty red sauce. Grade: A! The cheese was veryyyyy generous — and it made for a very thick and chewy pizza. Yummo. They didn’t skimp on any of the items. You order on the phone and 15 minutes, it is ready for pickup! Fast and easy! LOVEIT!
Brandon M.
Tu valoración: 1 Moraga, CA
Ate here once and I won’t be coming back. A friend and I ordered a large specialty pizza to go. The pizza was undercooked, and the cheese was just a rubbery coating that sat on top of the sauce. The other toppings weren’t good either. My friend ended up getting sick after eating a few pieces, I ended up throwing in the towel after my first. Next time I want cheap commercial pizza, I’ll go back to Mountain Mike’s.
Jesse R.
Tu valoración: 2 Sunnyvale, CA
This is the inferior of the Lamorinda Round Tables. Sadly, they are also the one that(I believe) delivers to St. Mary’s. You’re better off making the trip to Laffayette than getting stuck in this dump. I don’t know what’s wrong with the food… it just tastes off. I think it’s the cheese.
Nancy P.
Tu valoración: 4 Gilbert, AZ
I liked Round Table when I lived in California(much of the time, just up the road from this Rheem location) — but after moving to Arizona, decided that Round Table is downright gourmet in comparison. Great crust, nice flavors, good ratio of cheese to sauce. Look forward to going back again when I’m visiting my hometown!
Kenyatta R.
Tu valoración: 1 Clayton, CA
They lost a potential long term customer. My family & I thought it would be nice to sit down as a family & enjoy a pizza at our neighborhood Round Table. We arrived at 9PM on a Friday night. The cashier asked me whether we wanted to eat the pizza«here or to go». I replied«here» and I was promptly told that they close in 20 minutes. Most restaurants that I’ve been to allow it’s patrons to finish their meal while they close up. I thought it would be the same here since the pizza would take at least 10 minutes to cook. I was wrong. At 9:25 the cashier came to our table and announced that they were closing in 5 minutes. Although it wasn’t said, the implied message was that we needed to pack up & leave. Not wanting to have a confrontation in front of my 5-year old, we quickly gathered our things, threw the remaining pizza into a cardboard box and rushed out of the restaurant. Before we could get out the door the lights were shut-off and before we got to our car the staff was out of the building. The experience was rude & unprofessional. From now on we will venture the extra 10 minutes to the Lafayette Round Table or to nearby Mountain Mike’s. We want to feel confident that our patronage is appreciated.
Nathan P.
Tu valoración: 1 Concord, CA
Worst Delivery Service Ever… Worst Customer Service Ever… Plus a Cold Pizza… –Ordered a pizza at 5, requested delivery at 6:30. –Called at 7 to find out«Where is my pizza?» –After keeping me on hold, they hung up on me, saying that they couldn’t understand my accent. –I had my daughter call for me… She was told that they’d been to my house already. I knew this was a lie because I’d been waiting about 20 feet from the door. I also gave my phone number and it was never called. When she informed them about this, they said I actually had been called!!! My daughter got the manager on the phone and the manager offered a $ 3 discount for the trouble and said it would be delivered soon. –When the delivery guy came to the door, he said there was no discount… when I objected, he said«You can go ahead and call the manager… you’re not getting a discount.» So I got him on the phone with my daughter, who gave him an earful, and he gave me the discount. –After he left the young girl I was caring for said, «He was really mean to you.» Hey, at least I got my $ 3 discount for the hour-late cold pizza.
Jari h.
Tu valoración: 1 Moraga, CA
My son and I saw a rat come running out from the kitchen! Egads! NO, Thank You! WECALLITRATTABLE
Allyson R.
Tu valoración: 4 Alpharetta, GA
This round table is in the outskirts of Moraga. What am I talking about. that whole ‘town’ is in the outskirts of Orinda. Their pizza is good, and they have a GIANTTV to watch if there is a game on or whatever.