Moorpark Comprehensive Medical Group

I went in because I believed to have broken my pinky. I had broken it before, so I knew the feeling and recognized the swelling.
Went in. Got X-​rays. Wasn’t thoroughly examined by a doctor or nurse. When the X-​rays came back, no one was entirely sure what was wrong my ever swelling black and blue finger that I couldn’t bend (last time I checked, that usually means it’s broken to some degree). They said it «might be fractured» and sent me to an orthopedist for a second opinion, who simply said it was sprained and I should keep it wrapped.
Unfortunately, the nurse assigned to me was instructed to splint my finger with straight metal splint. When one breaks a finger, it is supposed to splinted on a CURVE to prevent the tendons and/​or ligaments from becoming taught and unable to stretch and flex with normal movement of the finger. I was left in that splint for 6 days until I managed to see my GP who immediately removed the straight splint and had to bend my finger for me before he could tape it to my ring finger for support.
It’s been 3 weeks now. I still haven’t gotten back full movement in my pinky, AND upon getting a second set of X-​rays from a different complex, it has been confirmed that I had a bone chip (avulsion fracture) and now I’m stuck in the buddy taping method again.
This whole experience has left me on disability leave from work. I could have gone back probably much sooner had I not been misdiagnosed 3 different times.
I appreciated the kindness of the staff and their speedy service.
The quality of medical care one receives at this complex leaves you needing to see additional trained professionals (and pay additional fees) for the correct diagnosis and treatment plan.
One would think medical school and practitioner programs would leave a health pro with the ability to splint a mere pinky correctky and be able to take and read an X-​ray.

I tried to go to this urgent care on a Thursday evening at 6P. I was told that the wait would be an hour and a half, even though there was no one in the waiting room and that I could only see the nurse practitioner. She asked, in a rather nasty tone of voice, if I still wanted to wait & I said yes. Then we started discussing my insurance coverage and she told me that they would have to bill them out of network. Then she asked me again in that same tone of voice, if I still wanted to wait. At this point I told her to forget it, it was terribly obvious she didn’t want me there. I went to another urgent care and was in & out in 20 minutes. I won’t bother coming back here.

Moorpark is a small town and this facility is super nice and clean and also convenient. Unfortunately, find another urgent care to go to if you’re sick or feel like dying because 9 times out of 10 they misdiagnose you.
I have had strep throat before and know my body pretty well so I went in on a Thursday night (saw the nurse practitioner) to get some antibiotics. They do a quick test right in the room as well as sending one out to be tested. Well the one in the room said I had nothing so they sent me home. That night and the following day I felt worse so I went back when they opened on Saturday morning (saw Dr. Vo) and he looked at my chart and said since the quick test said I had nothing and they are 90% accurate it has to be something else. He then began feeling my stomach, back, neck, etc, and then says I might have Mononucleosis! What? So off the wall right? Last time I heard of that I was in middle school almost 20 years ago. I laughed but went ahead and did the bloodwork but also asked for a prescription for strep because I couldn’t swallow or sleep. He acted like I was a drug addict asking for pain medicine! Seriously? I’m asking for antibiotics so I don’t get my child sick!
I finally get a prescription and start taking it and I kid you not started feeling better within 8 hours! Hmm go figure…
Fast forward to Tuesday night at 9:45pm and I get a call from Dr. Vo’s nurse. She says they just got my results back, the bloodwork came back looking great, no Mono!(duh) and my culture for strep came back positive and to finish all the medicine I was prescribed! I was polite and said thank you and hung up but man was I annoyed!
If you have kids or are feeling really sick find another urgent care in another town. This place is a joke and unless you’re first or second in line you’ll be waiting forever!

I have been coming to see Dr. Vo since last May when my insurance coverage changed. This office is one of the very few in Moorpark that is open after hours and on Saturdays, and I’m extremely grateful for that. Even when I call in they are often able to see me on a short notice, usually on the same day. For instance: I woke up one day last month with a killer sore throat. I thought it was a cold and decided to let it pass. When by the 3^rd day of pain I couldn’t swallow and was starting to feel feverish, I knew I had to go in. Dr. Vo and his staff saw me on a Saturday, got me in for testing, and sent me to the pharmacy with a prescription for antibiotics that had me feeling better by the end of the day. With any other doctor I would have had to wait; in agonizing pain and unable to eat or drink until Monday morning, and goodness only knows what kind of shape I would have been in by then. Dr. Vo is kind and caring and seems like he would be great with kids. He’s very soft spoken and his staff are some of the nicest ladies around.
I don’t understand these negative reviews the office is getting because I have NEVER had that experience here, not even with billing. The one time I asked for them to bill my insurance, I got the bill in the mail within days, paid it, and had no problems.
All in all, I have always been very happy with the care I’ve received from the folks at Moorpark Comprehensive Medical and will continue going there for as long as I am able.

I woke up Friday morning with a house full of people waiting to caravan up North for my wedding and I was sick and in dire need of antibiotics. I went to MCMG and explained my situation. The front desk, nurse, Dr. Vo and pharmacy all rallied around me and had me in and out of there in under 30 minutes with exactly what I needed to get better. They saved my whole weekend and made me well for my wedding. I owe them immense gratitude!!!

We love this office! Dr Vo is amazing and very good with children. My 4 year broke her arm last week and they got us in very quickly and made it a good experience. The front of the house staff is outstanding; really the best from a customer service stand point than any other office in the surrounding areas. Cynthia always goes above and beyond and is always professional and attentive to our needs both in person and over the phone. Truly thankful for both the doctors and the staff!

Moorpark Comprehensive is AMAZING. I have been going to them for over 20 years and I LOVE them all. They are always so helpful, professional and kind. All of the staff and doctors are amazing and they really take the time to listen to you, and you NEVER feel rushed. I will HIGHLY recommend them if you are looking for a doctor. I could not speak more honestly of such a genuine office staff, with such wonderful doctors!!!

Hands down the best doctors in Moorpark. Dr. Vo is a great pediatrician who is very caring and on point. We see Dr. A a lot also. He respects the fact that we are very holistic and understands my feelings about vaccinations and medicine. He has always been a great doctor to my children and myself. They know when to prescribe and when to step back and let the body take care of it. I highly recommend both doctors.

Very disappointed at how the staff at this location are. I went in yesterday, saw the dr and got through medication needed to help with a kidney infection. Today, I have tried calling SEVERAL times to try and speak to the dr about a possible negative reaction to all the medications he prescribed and 6 hrs later and now with the office closed, still no response. After my 4^th or 5^th call, the receptionist lied and told me the dr stays later to call back his patients. I can not believe that a medical professional would be so dismissive towards their patients and their health. I will not go back to this urgent care no matter what and if this is a reaction due to the mixed medication that were prescribed from this urgent care, I will definitely be seeking further options to ensure this negligence doesn’t go unnoticed and that the dr’s actually call their patients back. If I could give this facility negative stars, I would.

Dr. Vo use to be my PCP Dr. for a few years but then we CHG insurances but we still see him for urgent care, he is Very personable, friendly and takes the time to talk and explain. All the doctors and staff there are great! our family has never had a problem at this facility.
Thank you Dr. Vo and to all your staff!

Save yourself a headache and angry rage — go somewhere else. My husband and I brought our 13 month old in for urgent care, since she sliced her fingertip and was bleeding non-​stop. First, the receptionist was RUDE and not comforting, then they tried to make us wait until my husband demanded immediate assistance, in which they helped us right away. The nurses/​Phys assts were very nice, and Dr. too, but it took awhile to get the bandage on right. No stitches needed. He bandage fell off as soon as we got home, then they charged $ 300 for the visit — insurance paid half. We refused to pay that for a bandage, so the doctor changed the billing code. I went on to pay the copay a month later, and the receptionist was so rude that I decided to find someplace else.

Very friendly staff, but big lack of expertise. Went there with my wife (27) who had a very high heart rate. The doctor made an EKG and send us home with a Xanax prescription. We could not really believe it and went to another doctor. Just by looking at my wife and listening to her symptoms he assumed a hyperthyroidism. Blood work confirmed his assumptions. Her hyperthyroidism is so strong that it could be life threatening if left untreated. Moorpark Comprehensive Medical Group made a big mistake by sending someone with a possible life threatening disease home prescribing xanax. If you don’t know exactly what you have then don’t go here!

Dr. Vo is wonderful! I came in with no appointment for a sinus infection and was seen quickly. He was very friendly, thorough, and made sure I had the correct prescriptions to deal not only with my sinus infection but also with my asthma. The office is newer and very clean with friendly staff. Will definitely be back!

Good doctor and contributes to the community. Only downside is the usual waiting time on hold and then again in the office it’s usually 45 mins then another 15 in the room. Bring a book. Other than that, he is great.

Excellent facility, professional staff, clean and modern environment.
The first visit I was seen by the nurse practitioner Leslie, who was very professional and quickly calmed my nerves.
My follow up visits have been with Dr. Vo, who is an exceptionally diligent and caring physician.
Found Moorpark Comprehensive Medical Group on a mobile Unilocal search after I found myself in need of medical attention on a Sunday around 4PM.
I was slightly panicked because I couldn’t find an available doctor or urgent care and wanted to avoid the fees of an ER. Luckily, I found this medical office in Moorpark.
Urgent Care in Moorpark that is open 7 days a week, appointments are available but walk-​ins are welcome.

I only come here for urgent care. Dr. Vo is pretty awesome. I’ve seen Dr. Abdulhai as well. I feel very comfortable and confident in both of them. I my self have worked in the medical field for 10 years and have worked with several doctors good and crappy.

Wow that was so easy I was in and out in less than 45 minute
I don’t have a regular doctor as I hardly ever need one. Went in today due to sinus infection and had the best experience great doctor great service

Clean office, quick service, nice and helpful nurses and very competent doctor. Dr Vo took his time and answered all our questions. I recommend him if you need urgent care

been going to see Dr. Kodama and Dr. Vo since I can remember.
They are some of the nicest people in the world, seriously. Professional, courteous, can’t recommend them enough. With the new office and computers, they make getting treatment/rx’s super fast too!
I do believe they don’t support Anthem CA HMO though.

I went to Dr. Kodama for a routine checkup. Because my glucose count was high Dr. Kodama ran additional tests confirming his suspicion that I have Diabetes. He immediately began treatment and I am very grateful he caught it before it was out of control. Thank you Dr. Kodama! You’re the best!!!